We feel in love with this shop. Drove over an hour to get there and it was well worth it. The…read moreselection was quite the variety. The staff were upbeat, super friendly, and extremely knowledgeable. We will definitely be back!

They are knowledgeable and excellent with beginners and experts in the aquarium industry. Very…read morehelpful and will make recommendations to make sure you stay on budget.

I have bought 2 Pomeranian puppies from the Monroeville store and a Pomsky from the Robinson store…read more Each time, the employees were so great and never over pushy. The Monroeville store is super clean and the puppies all looked in great condition. The cages were very clean as well. While it is sad to see puppies in any cage, there are worse places that puppies could be kept, like outside in the cold. At least they are getting love, out of their cage, a clean cage and food! All 3 of my puppies are well adjusted, loving dogs, not one issue with any of them! My last puppy I bought right around Halloween and the salesperson was awesome, she provided a lot of information. Don't got to Petland and have your child bang on the glass! Don't go to Petland and play with a dog and then when they tell you the price, you are shocked! You are not getting a dog at Petland for $500.00, that is just the facts. Don't then go and bash the employees, it is a business. If I had to make any negative comment, I would say that there isn't any type of discount or reward program in place for people who have purchased multiple dogs from the company. That would be nice if that would happen.

Hello, i am a former, employee that used to work for this…read moreestablishment, under a owner named "mirage". During my time under his management leadership, i have been harassed on multiple occasions, and my comission sales given to other employees, on sales with my own cilents. while i was working there, i reported all my complaints, to the owner aswell to the store manager, named "maltese" and all unprofessional acts that were done. i was called out of my name, hit and threaten and even the owner said nothing to ease the torment, i felt uncomfortable with my time working there, working around a coworkers, that were obnoxious and disrespectful with no courtesy towards customers, animals, products or to the so called family friendly franchised company. i witnessed other employees speak about the same issues i was having, through out the store and heard worse incidents from all departments. As much as i hated to leave this place, among all the amazing customers, i met in a year of employment at petland, i can confidently say this place hasnt been in a great state as i heard it used to be, it definitely has gone downhill, and will continue too, if things are not implemented properly. Rules in a general corporate/ or noncorporate business were not being followed. as instructed I feel bad to whom ever buys a dog or animal from this place under this current ownership, or the families who witnessed any heinous acts. its fun to play with puppies just not one who are sick and getting sold for 5,000- 8,000 per puppy Get your moneys worth, dont listen to the lies from stores like petland, private breeders are the easest route to take for a new companion, and less of cost. But dont take my word, do your research

Although just looking, we had a nice experience. Every animal looked healthy and the staff were…read morecleaning and kept their cages clean. My only suggestion is to label what everything is so we could know in the future what we might have liked.

We just bought a 6 mo old blue and gold macaw! Rachel, the owner, was an absolute joy to work with!…read moreShe was a plethora of knowledge and made sure we had all of the toys and materials that would ensure a happy, healthy bird! Echo has been an AMAZING addition to our family, and I would recommend her business to anyone looking for an affordable, sweet, exotic pet. Thank you, Rachel!

Staff caught on camera kicking dogs…read more I've been going to dog stop monroeville for roughly a year now. I dropped my dog off today and went to work. I decided to watch my dog on camera 3 via their camera feed. I watched as a staff member kicked a dog and grabbed another by the neck and threw her. I immediately called and notified the front desk that we would be removing our dog and not returning. DO NOT bring your dogs here.

The owner is curt/rude. He doesn't appreciate you giving him business. Hidden fees. The smell of…read morecat/dog urine in this place is so so bad we had to step out for air multiple times. If you want an update on your dog be prepared to pay an additional fee! Dog came home with sores, and skin infection.

Not only is this place filthy and the animals appear to be uncared for, but also, they rarely come…read morethrough when we really need them. I'm not sure how this place hasn't been shut down. Their prices are vastly different from their online prices. Luckily, they price match, but you shouldn't have to do a bunch of research to not get ripped off. We go there because sometimes we have to, but I am officially done. Today's anecdote: I went in for a cone for my cat who is destroying his poor eye. I have someone sitting with him at home so I can get this cone and get back to work. After searching the store I find one section with a terribly limited selection. Awful hard things for an average of $40. I check online and of course, they are $14.99 there. What? The only one that they have in his size is scuffed up on the clear plastic part, and looks like it has been used, but here I am, having an emergency, or I need some thing fast. I wait in line and when I get to the counter, the girl kindly tells me they can only take cash right now. Please, tell me, you're joking, I think. Who is running this place? This is something I should've known upon entering the store. A sign on the door? At this point, I am beyond frustrated and almost in tears, when the cashier points outside and says "I think there's an atm over there somewhere?" This is unacceptable on so many levels. I was already settling for a lackluster product at inflated in-store prices... and you can't even take my credit card. It's 2023. Shame on you, Petco. I do hope someone looks into your practices and cleans things up there.

Just wanted to inform Petco customers. This may be a standard problem across all Petco stores but…read moreI know firsthand about Monroeville Petco. Trip 1: purchased feline pill pockets. Not usually a price watcher but noticed the price way higher than I paid elsewhere. It was over 9.00. I checked their website price and it was under 6.00. Big difference. When I asked a cashier, they said they price matched so They honored their web price. Trip 2: I purchased arm n hammer clumping cat litter 19 pound box. In store it was over 14.00. Online it was 11.99 and 10.99 if ordered online and picked up in store. Again, when confronted, cashier honored online price. I did have a manager call me and he was kind to let me vent. He, too, is frustrated, but hands are tied. Bottom line according to my assessment is that Petco corporate does not value their customer. They are very ok with the ignorant ones, those kept in the dark by their pricing structure, to keep overpaying by a lot. So, I am doing my part to fill out their surveys, complaining to their customer service and management, and most importantly informing customers online and in any review site I can. Now you have been informed. Each and every time you decide to purchase in their store, check their web for the same item and request a price match. Better yet, stop patronizing them. I used to feel bad for brick and mortar stores. No longer.

This was my 1st time using this Petsmart. I got my small dog groomed. I provided a picture. Suzy H…read morewas terrible. Her attitude was terrible. I have a white dog with tear stains. I've been getting him groomed a long time. I know what a freshly groomed face looks and smells like. Photos 1&2 show Petsmart 6/1/25. Third photo shows groomed in the past by another place. I expressed to the manager I was not happy with his face. He said grooming was not his expertise, therefore we went to speak with Suzy. She was condescending, as if I don't know that tear stains can't be removed easily, and as though that were the problem. He looked and smelled as if nothing was done to his face. Worst money I spent on a groom. Don't use them for the manager's response and a groomer that looks as if she hates her job and the customers. Bye Suzy H.! Update...customer service is just as bad. They promise to get back to you in 48 hours and never did. I guess that's why the groomers and managers are as bad as they are. I will spend my money else where. Sorry my dog had to endure this. Don't do this to yours.

I should've known better. My softcoatrd Wheaten needed to be cut but she wouldn't let me do it so I…read moretook her to PetSmart. They told me she was matted in spots and made me sign a waiver. I guess that means they were in to clear to just hack her up. They shaved down everything til some spots were just bare skin. She looked awful. They didn't even try to groom her. Never again! Unless you want your dog to be almost hairless, go somewhere else.

Our cat is a very picky eater. We struggled to find something he would actually eat and that would…read morehelp him gain and maintain weight. He wouldn't eat the expensive stuff prescribed by our vet (they had samples and also offer returns, so it wasn't that big a deal). Our vet suggested stopping at Leone's and asking for some suggestions. We tried the "chicken soup for the soul" brand and wouldn't you know it, our cat actually really loves it! It isn't a brand we ever would have known about or even tried if we had visited another pet store. Their staff really know their stuff! They are friendly, helpful and great at providing recommendations. The store itself is well stocked with a wide variety of food, treat, toy and pet accessories. If you have a specialty need for your pet or just want to shop a place with a lot of knowledge that isn't huge and overwhelming like some pet stores can feel, this is a great place.

The store is very large and carries a lot of supplies (including toys, leashes, and treats) and…read morefood (dry, refrigerated, frozen, and maybe other varieties) for many types of pets. The staff is friendly, and the store is clean, neat, bright, organized, and welcoming. The parking lot is a good size, and it's easy to access the store from route 22 in either direction.

Prices are Ridicules and they will DEMAND payment UP FRONT …read more ALL pet ER's need to be investigated !!! I had to put $2400 down before anything would be done. Its no wonder people are not adopting pets from shelters when Ur dealing with a Pet Mafia .

We had the sweetest experience at Blue Pearl in Monroeville today. We had to make a very hard…read moredecision to put our beloved cat to sleep and the staff could not have done a better job. So kind & compassionate. We are grateful for the quick and sensitive care. Thank you!

My dog suffered a seizure on a Sunday and I decided it was time to let her go. She had cancer of…read morethe spleen and hadn't eaten anything for 11 days. I couldn't let her suffer. There are no vets open in our town on Sundays so my friends drove us to AVETS in Monroeville. The folks there were so kind. I appreciate that so much.

Took my diabetic, geriatric, pet over two hours because it was told it was imperative she be seen…read moreby their front office staff. If you love your dog, dont go here. They triaged her without bothering to check her blood sugar - so apparently after taking five minutes to look at her, taking her blood sugar to make sure she was stable was too much effort. We have been waiting since 9. Its almost 2. We were just informed they wont see her for several hours. They have an "emergency". I want to be clear my issue is not w that. But with the fact they have one doctor on staff an emergency vet so they are prepared for one emergency a night? They decided on a whim my dog wasnt an emergency without checking her. Then waited hours to tell us about the wait after lying to my face and telling us we could go elsewhere. Horrible care, unprepared. Shes been puking for hours, diarrhea, and diabetic . Shes also 14. This is a big deal for an older dog which is why we drove 2 hours for care because our vet closes early. Dont go here if you have a choice. Read reviews on google if you dont believe. Evil, sham practice. I joined yelp so I could warn others abojt these assholes.

Highly recommend! I called last minute and they were able to squeeze my doodle in for a bath and…read moretrim. The staff is wonderful and her bath and trim looked amazing!

Animal Hut is a small business in Penn Hills offering pet grooming along with animal food and…read moresupplements, preventative products, toys, supplies, and gifts. Renee brings years of expertise and an extensive support network with recommendations you can trust to meet every need. Renee provides customized service to the point where if it is not available in the store, she will work with her vendors to special order whatever it is you need. We have been working with Renee for almost a decade. Her grooming services are exceptional, and her staff and products are far more reliable and comparably priced and in some cases better priced than Chewy, PetSmart, and Amazon. Whether you have pets or know someone that does, stop in to say hello. You will leave with your new, one stop pet shop. Shop small and shop local!!!