TL;DR version -- avoid Dr. Andrew Jones at this practice…read more I'm writing this review on behalf of my mother, who was treated by nurse practitioners and PA's in this office for 8 years but earlier this year after the treatment she had received prior no longer worked and she had extreme pain, she was advised to see a doctor. I will start by saying my father has also seen Dr. Jones a few times and actually had him perform a total right knee replacement earlier this year and has had a full recovery. Outside of Jones being illusive in answering the question on when my dad could begin driving again in a post-op visit, he had a mostly positive experience with him. But after the experience my mom had, he's considering leaving Jones' care as well. At her first visit with Jones, he diagnosed her hip condition advised PT and exercise. She went to PT and as they started to work with her, she again experienced severe pain and the PT advised an MRI and to have someone with an unbiased opinion review as she didn't think the pain was in her hip but in her back. My mom did as she suggested and had Dr. Matthews (in this practice) review the MRI who diagnosed her with a few back problems and advised that she see a pain specialist. My mom scheduled the earliest available appointment, 2+ months later. She scheduled another appt. with Jones to discuss her pain in the interim. My mom went in and asked the simple question, "is the pain being caused by my hip or my back?" Well, it seems as though other medical professionals providing second opinions on patient care rubs this guy the wrong way. He was incredibly unprofessional, going on a tirade about the opioid epidemic in this country and essentially acused my mom of being a pill seeker. My mother can barely walk up the stairs and struggles sleeping through the night, I assure you she's simply seeking relief from her daily pain and to sleep better. He also demanded that she go sit in her PCP's office until they gave her sleeping pills (after this, she consulted with them and they told her it was Jones who had to manage the pain). My mother walked out in the midst of her appointment in tears and is now seeing a doctor outside of Frederick who is actively working with her to manage her pain and determining next steps in her treatment.

Had a 10:40 am appointment @ The Mount Airy, Md office with Dr. Kowalk…read more This was to be my first visit arrived @ 10:30 with all my paperwork correctly filled out & X-rays in hand! as of 11:45 still 2nd in line to see the Dr. Was told by the receptionist that the Dr. "Tends To Run A Little Behind" I will never go back!

I'm very conflicted writing this review, but here it is:…read more First, the good: Dr. Gwinn is an excellent surgeon. He is clearly very skilled and knowledgeable, and he immediately instilled confidence. Having this surgery was a major decision, and Dr. Gwinn put me at ease, and I believe I made the right decision choosing him for this procedure. I also have nothing but good things to say about his PA. If you choose MMI, you will likely receive quality medical care. Now, the bad: Quite literally, everything else. I have never experienced this much frustration dealing with a medical office staff. Communication is pretty much nonexistent, and when you do reach someone, most of the time they pass the buck, say your issue is not their department, and then blind-transfer you to a voicemail box. That voicemail will not be returned. You will have to call back over and over again, and even after explaining that your voicemail was never returned, you will simply be blind transferred to the same voicemail again, ad nauseam. This is true of scheduling, medical questions and concerns, administrative issues, etc. This is beyond frustrating, especially while recovering from major surgery and navigating other issues such as FMLA concerns. Also, if you need any forms filled out, they will nickel-and-dime you. Need a one-pager stating that you are medically fit to return to work after FMLA, that's $10, need another form, that's $10, even if you download it digitally. I'm not really concerned about the small fee, but it seems petty, especially considering I'm continuing to have and pay for follow-ups with the doctor. It's just another example of a top-down culture that seems to be anything but customer-focused. Again, I'm grateful for the quality medical care I've received from Dr. Gwinn. That being said, I think the way this practice is run is detracting from that care. As frustrating as the totality of my experience has been with MMI, it's unlikely I would recommend the practice to a friend, family member, or colleague.

Horribly run company started with Chester office waste of time for about 5 weeks tried Annapolis…read moreoffice rude and misread medical chart. Cancelled appointments with no notice after scheduling work around for surgery I had no confidence and after 6 weeks of no help no way would I let them perform surgery on my knee.

From the front desk staff to seeing Dr. Levine this place is soo great. The staff is very polite…read moreand Dr. Levine was nice and very thorough with his care of my feet and toes. Thank you guys and see you again in two months!

Dr. Levine was our go-to podiatrist for many years. Until our recent visit, he's been capable and…read morewarm--the doctor you hope you'll encounter when you have a problem. But our opinion of him has changed. Recently, we saw Dr. Levine to discuss some joint pain my wife was having. Dr. Levine said she had three options, in this order: 1) Surgery 2) An injection (I'm assuming cortisone) 3) Or wearing special shoes that would hopefully provide relief. We chose to try the shoes before surgery or a "shot." Dr. Levine told us to go to a shoe store called Shoe Fly in Frederick, MD, and buy a brand of "Hoka" walking shoes. I asked if the shoes were also sold on Amazon. Dr. Levine suddenly said, "Full disclosure: I have an ownership interest in Shoe Fly." Hmmm...wasn't that something he should have told us earlier? When I asked him that a couple of weeks later, he agreed, that was something that ethically he should have mentioned. So, a once very good doctor has apparently decided that being forthright about his "double dipping" from his patients is perfectly fine. It's not. People have a right to know that he profits from his patients' purchases made at that store. That way, they'll be more inclined to shop around for the best price. That's just common sense. Aside from this, my wife felt the overall treatment Dr. Levine provided wasn't satisfactory. She left in as much pain as she was in when she arrived, with instructions to buy expensive shoes at a store he owns to an extent (it must be a large extent, because he said his picture hangs on the wall). Our experience shows what may happen when doctors "operate" in their own little world, expecting that as doctors their patients will unquestionably follow their advice, as after all, they're the doctor. Sorry, it's a different world. People have more options. And they are better informed now thanks to the Internet (assuming they've visited reputable sites such as the Mayo Clinics' or Johns Hopkins', or the Cleveland Clinics'). And they may no longer blindly follow their doctors' advice without asking some questions. Our acupuncturist told us at our first appointment that: "You must be your own doctor." You have the right and responsibility to question a doctor about anything you don't understand, or whatever treatment options you may have. It's your health after all, and no one is more interested in that than you.

Almost 7 months ago I ended up in Frederick Memorial Hospital with a trimalleolar ankle fracture…read more I was in tremendous pain and very scared and at the mercy of whatever surgeon was on call that day. Thank heavens it was Dr. Kowalk! He explained the injury to me very well and the surgery that was highly recommended/necessary to fix it. My surgery went smoothly with screws and plates installed and he monitored my recovery as well. As early as 3 months after the surgery I was back to taking walks and shortly thereafter was back to vigorous activity at the gym. My ankle is as close to perfect as I can imagine after such a serious injury. I am forever grateful for the person who fixed it. He did a tremendously good job.

I had 20 years of back pain and I've tried everything - X rays, physical therapy, yoga, new…read moremattresses, massages, massaging chair, heating pad, acupuncture, back support chair....nothing really fixed it. If I ever exercise, I need to put on Biofreeze on my back to numb the pain. Then I went to Brian at Red Canyon who was referred by my neighbor because I was planning to get pregnant at 40 years old. I thought there was no way that I can carry a baby full term with a back in that condition. He diagnosed my long-term problem the first session and came up with a plan from the first session. No time/money wasted! He used dry needles and I could feel the pressure released from my back. That felt like 20 years of pressure released! He also gave me instructions to work on my core and back. Within 4 sessions, my pain went away 80%. And with the next couple of sessions, I became pain free 100%. Now I can go to the gym ever day and do weight lifting without any pain in my back! Sometimes I feel mad that I waited so long before I went to see Brian! Highly highly recommended!

I can't say enough good things about Red Canyon Physical Therapy! The entire team makes you feel…read morewelcome right from the start and offers a friendly atmosphere with a total team feel. Although I have not been to another physical therapy provider, I've been impressed with the knowledge and understanding that Brian and his team have in their care of my needs. I can't recommend him enough!

I went to see Dr. Grace on 10/29 /2024 for heel painThat I had been dealing with for four months…read moreturns out it was planner fasciitis when I got there the office staff was very helpful and friendly. They took x-rays and listen to me. Gave me a shot of Cortizone. The pain went completely away now I'm able to walk And exercise it stretch it. I'd recommend Dr. Grace to And one who has foot problems I gave him a 10 out of 10! Diane A

35 minutes of stretching and they charge $515.00. Absolutely outrageous. They see nothing wrong…read morewith this charge. Insurance blah blah we are legally allowed to charge this blah blah blah. Healthcare in this country is a joke, and this business is a prime example.

I am giving Frederick Health System at Aspen Ridge one star. Prior to orthopedic surgery, I was…read moretold that pre-op physical therapy was mandatory. I made an appointment FMH Aspen Ridge. My "physical therapy" appointment consisted of the therapist showing me how to use a walker and how to use a cane. No actual therapy was conducted. If I didn't already know how to use a walker and a cane, I could have looked it up on the Internet. I was also told on the day of my appointment that they was no co-pay; however, I am being billed 40 co-pay. The billing by FMH Aspen Ridge to my insurance company was $323. This seems quite excessive for showing someone how to use a cane or a walker. If I even need PT again, I would certainly not choose Aspen Ridge.

They are receiving 1 star as I was supposed to have had an evalaustion and due to being ill was…read morepenalized by their Direcror Rick. I was told they could not reschedule me due to my cancellations for being sick. I was inconviencing their physical therapist, Quinton, since they could not put people in my slot. As if I am supposed to know ahead of time when I will be ill. Now, I am expected to call on my day off to see if they have an opening.

Please consider R2P for your rehab needs and ongoing support fitness…read more From the first call and quick assignment of a therapist and appointment I knew I was in the correct place. Matt (Mannick, DPT), my therapist consistently combined clinical skill with a calm encouraging manner. My concerns of being a 77y female who was minimally to moderately active were concerns of being treated as 'old' were immediately removed. The programs Matt designed were respectfully age-related still challenging strength, balance and endurance so I could safely continue doing the exercises at home. My presenting symptom ( sciatic pain) was treated swiftly allowing me to continue my activities without pain. And additionally he got my frequent sense of humor comments. My experience is with the Frederick location. However, want to say the population in Hagerstown and surrounding area are fortunate to have Matt available to you at the Willamsport location.

My experience at R2P has been nothing but extremely extraordinary! It all started with my initial…read morephone call with the front desk person. With that original call I was immediately scheduled for at least a month, maybe two. When I arrive for my schedule appointments the front line staff checks me in quickly and notifies my therapist. Pretty soon after, my therapist comes to get me and we begin. Zach, is my therapist and I'm very grateful to have him. From the start, Zach was very personable. He makes me feel comfortable and always has a great plan of action. When I started at R2P I could barely drive my car and I definitely couldn't walk up stairs. Now, I can drive my car for hours at a time and I'm almost back to walking up stairs normally. Zach has a very good treatment plan for me. He makes me put in the work but I never over do it. At the beginning of the session I don't think I'm going to make it through but at the end I feel really good and I feel like I accomplished something. Bottom line, I would definitely recommend R2P to anyone trying to get back to regular activities or to any sport.