I have never been to a physical therapy office that all the doctors and support staff are so…read morewelcoming, kind and caring to all that go here. I have been going (off and on when I have flair ups and they get me back on track) to them for so many years and will not go anywhere else. (I have gone to other physical therapist before and they are the ones who have helped me the most) They offer amazing methods to heal without drug like dry needling, ultrasound, laser, cupping and so many other techniques they use for you to get relief!! Highly recommend.

Their physical therapy for sport injury is very unprofessional and careless. They neglected my…read moremuscle issue and keep telling me it was recovering great but it is not. They don't even have the right equipment needed. One of the bike is broken. You have to go to gym yourself to do more necessary exercises and they don't provide enough guidance.

Prior to surgery, the staff called and had me complete paperwork on their website, as well as going…read moreover anticipated costs. They were able to provide what insurance covered and what I was responsible for. Upon arrival, the waiting room was about half filled but those were people waiting on their loved ones. After about ten minutes, I pre-registered and was called to the back within five minutes of completing the registration. The nurse, Sunny, was very friendly that prepped for the surgery. She was helpful in answering questions and ensuring that I was comfortable. The anesthesiologist, Dr. Handel, was nice and readily available to answer my questions. The OR nurse and nurse anesthetist were cheerful and nice. I've forgotten their names. I have a few complaints. The doctor arrived forty-five minutes or more after the scheduled surgery time. This seemed to be normal and none of the staff was surprised. I get it that things can happen, but to be late for surgery on a regular isn't a good thing. The doctor never disclosed this, but I found out that he has an interest in this surgery center and profits off of the money made there. I was asked to sign a form saying that I knew and understood this. This should have been disclosed well before the day of the surgery. After the surgery, the doctor never came out to tell the family how the surgery went nor did he provide a follow up appointment or any information. The recovery room nurse had the family member sign discharge papers and seemed baffled as to why the doctor had not spoken to the family nor provided a follow up appointment. This caused some confusion and the family was basically left to do what they thought would be best in care upon arrival at home. It would also have been nice for staff to show the patient how to use the crutches and walker, as far as shifting weight to the good leg rather than the bad leg for climbing steps, getting up from a seated position, etc.

My adult brother who has Autism came to Boulders for surgery on his hand. He was crying from hunger…read more(NPO from midnight) and desperately wanted to go home and to eat chicken. Most staff were kind. In particular, Crystal, thoughtfully moved him to a quiet room for less stimulation. However, after multiple attempts to fabricate a physical ailment for a healthy man, the Anesthesiologist cancelled the scheduled surgery at 2:30pm, after he was fully prepped for surgery and had been there since 10:30am. This was cruel for the Autistic patient and mortifying for the surgeon who had booked the surgery at Boulders. Thankfully, the hand surgery took place at CJW the next day under a compassionate and knowledgeable anesthesiologist. Further training on disabilities and human rights is needed. UPDATE: Spoke with Bridget Roque, Boulders' Administrator "Per our guidelines if there is a behavioral component that we feel like the hospital is a better setting for we will cancel the procedure. We will review and cancel because we're not connected to a hospital and want him and our providers to be safe. We don't have that high acuity level of special-needs and we don't have that high-level training here. I apologize, and I wish it were communicated sooner and without looking for other excuses, but it's just the reality of what we can provide and how much training we can expect of our providers." They do not wish to pursue further training on disabilities.

I can't say enough great things about Tuckahoe Orthopedics and Physical Therapy! After suffering a…read morefall that injured my shoulder and fractured my humerus, I wore a sling for 4 weeks, then went to PT for 8 weeks. Beth was kind and friendly, Joel was attentive and knowledgeable, and Jane was smart, encouraging, and wonderfully funny. They made my twice-a-week visits positive and supportive. This team helped me heal, and I will forever be grateful to them.

This is my second visit to Tuckahoe Orthopaedics. The first time, I had an appointment at 9:20…read more They rescheduled for 9:50, and by 10:45 I still had not been called in. I rescheduled the appointment and left for work. Today, I had an appointment at 8:10 am..arrived early and here it is 8:50, the office is empty and I still have not been seen? I realize the Dr is a professional, but I am too! I set appointments and I show up on time, or I advise someone if I am running late. I have a business to run, and inconsideration of this Office and Dr are distrusting the lives of others that depend on me at my Office. But I bet if I was late or didn't show up, I would be pushed to the back of the line or charged! Totally inconsiderate of any one else's time!

I have been struggling with knee pain for years, and finally not the bullet and went to PT. I am so…read moreglad I did- my PT Phillip is extremely knowledgeable, kind, and patient. He answers all of my questions, whether they are business related or medical. He is also really good natured and makes the process less stressful. The practice also has a wide range of hours, meaning I have been able to set appointments at any time (as long as I book out a couple weeks), even after work! The front desk staff is also very kind, I am always greeted, and they are always willing to work with me on scheduling. They also have a whole corner (pictured) with recommendations for massage therapists, gyms, and other treatments you might need on your healing journey, which I think is super cool. Overall I would highly recommend this place as a knowledgeable practice, with people who really care about seeing you get better.

At one point I'm sure this facility actually tried and cared about their patients more than their…read morepayments, but those days are gone. The therapists they have working there are excellent, however anyone else you interact with there will not be. You can look forward to a jammed place with clearly overworked therapists who are doing their best, but the systems around them have failed. You can expect bills months after you've stopped that they can't justify and a business owner who truly doesn't bother listening versus hearing his own voice. Be better.

I had my knee replaced 8 weeks ago this week. You would think the PT place associated with my…read moresurgery would be the place to go for recovery. You would be wrong. I wasted three weeks trying to get seen by a professional PT. I am so grateful for my friend, Lynn, who steered me toward PT Solutions in Mechanicsville, VA. Professionalism amoung all staff is exceptional. I like the personal care and kind attention from all staff--from Allen, the owner on down. Allision if great and today I got to 113 degrees bending my knee. I'm told many PT's left during Covid is the reason for staffing issues. PT Solutions has figured it out. You will be in good hands with them.

Well, I was a patient there and it was wonderful. The main therapist that works with me was Sean…read moreand assisting sometimes was Erin. From my 1st appointment with Sean, I knew that I was in the right place. He was very focused and detailed in my PT plan. Every PT therapist is professional and compassionate indoing their job. It was sad that last Monday was my last appointment the insurance covered, Sean was Amazing. He gave me exercises and stretches to continue treatment on my own at home and the gym. Thank You Sean.

This place is not good - especially their horrible customer service in regards to having patients…read moregoing back and forth with insurance and the practice.

If I'm being honest I was skeptical about going here asI was not familiar with them. It just…read morehappened to be in network for me & was able to fit me in quickly. I was so pleasantly surprised. From the front staff to the PT Doc's I've had the best experience.. Patrick is my PT Doc and he is amazing. Great bedside manner, knowledgeable, listens and motivates me to get the job done. I honestly cannot say enough about this place!!

Physical Therapy made interesting. Mike and his staff are great from the minute you walk in the…read moredoor to the second you leave and contemplate eating Sweet Frog for a post rehab treat. I've been coming here three days a week for about 6 weeks now for two completely different injuries and am recovering better than I could have expected. The best thing about this place is that instead of a sterile waiting room and awkward patients you see but never speak too... this place is very open and friendly. After just a few weeks everyone around me was talkative, interested in your recovery, and willing to share great stories of either weekend warrior tragedy, stair cases that had of been possessed, car accidents that are always someone else's fault, or even the bar top that attacked the drunk stripper's kneecap. Man I love this place.

I was in search of a cardiologist due to mine relocating and also needed cardiac clearance for an…read moreupcoming procedure. The waiting room is shared with other doctors' offices on that floor, but quite roomy. The entire office (including restrooms) were very clean; the front staff was polite and helpful, as well as the M.A. who did my vitals and EKG was professional yet friendly. Then Dr. Christine Browning, MD arrived; she was quite friendly and had a great sense of humor- which was refreshing- because I'm a former Navy Hospital Corpsman and retired Paramedic with a personality somewhere between comedic and provocative... She actually found a serious issue and set me up with testing right away. I'm glad she put up with me. I'd recommend this practice in a heartbeat! (Pun intended!) Thanks, Doc!

Leaving here after almost 4 years for myself. Our patient care from my wife and I's point of view…read moreseem to have changed. It's very confusing to go from one NP or PA to another for an issue to get settled. Although it was a lot of trouble to change, I want to see a doctor for my heart issues without making a big deal. I also did not like Accuhealth for taking daily blood pressures. Now, I have a nurse that calls me every month to discuss what is going on and make connections for me if an appointment is necessary. I realize medical care is different than a few years back so sometimes you have to take the initiative and be active in your personal healthcare.