We did the "riddle room" today. It was awesome! Very well done, staff was super helpful, clues…read morewere challenging but not impossible and the hints were helpful, but didn't give away too much. I also appreciated the staff jumping in to (physically) help us out and make sure we were "operating" the locks correctly (a couple of them needed to line up just right to correctly open). And they even threw in a few "jump scares"! Would definitely recommend it!

We decided to do an escape room for a team building/ ladies night out. We had a blast! Clues and…read morelocks were creative and challenging. Staff was friendly and helpful. We really enjoyed it! Highly recommend!

The room we did was Blackbeard's Cabin. It was difficult enough and challenging. Granted I was with…read morea group of 10 year olds. As far as the room goes, I'd give it a 3.5. It was challenging but it is just the one room. You don't escape into another room like I've done in previous escape rooms. Now let's talk customer service. We came in with a 10year old soccer team for a team building event. When I booked they were very nice and knew we would be coming in. Yes they were excited and loud. However, the staff member could have been nicer about it. Especially towards the children. The staff member checking us in was condescending but pretending to be nice. I could tell they were annoyed with us. Another staff member yelled at one of the parents for taking a pic of their time before they left the room after the game was over. As I was leaving I was looking for my kid, she said I'm here mom to let me know where she was. I told her to not be so loud. Then the staff member said in a condescending way "You know you're inside right?" Other than the interaction with those two staff members the kids had fun. I doubt any of the families will return though due to customer service.

Went here on a date night and the room was a lot of fun! The room theme was great. Completed the…read moreroom with just two of us but excited to come back with a group to try a harder room!

We hosted an event with one of our customers here last night, and it was absolutely amazing! DJ and…read moreBlues--our host and co-host--were everything and more than I could have imagined. They made the experience so fun and were incredibly personable, informative, and accommodating. It was the perfect team event. Many people didn't know each other beforehand, and this was such a great way to connect, get to know one another, and enjoy time together outside of work. Highly recommend!

Max and PJ were amazing!! Great experience all around, the staff was so helpful. We will definitely…read morebe back.

Just now leaving Timed Out Escape Rooms, and we had a BLAST!! Chris was our game master and he was…read moreawesome! Super cool and nice to talk to , helpful with hints even told us some cool stories about the room we played in. Overall great experience, awesome staff and great rooms ! 10/10 would recommend! -Team NGU

I can't say enough good things about this place, and the staff! My husband and I travel all over…read morefor escape rooms. We spent the entire day at Timed Out, and loved it so much we played all of their rooms. Their rooms are challenging but not impossible. Each room had something really neat that set it apart from other escape rooms. The owner talked to us a good bit about what it's like owning an escape room (we've been talking about opening up our own for a while now) and let us see how things work behind the scenes. One of my favorite parts were the game masters... they were teenagers and were a lot of fun. It's nice seeing a business owner hire teenagers who are full of energy and love their jobs. Anyways, if you love escape rooms, check this place out! You won't regret it! Thanks for such a great time, y'all Can't wait to come back to play the new room when it opens!!

I was in search of something different to do for my son's birthday so I stopped in to check out…read moreEscape Artist. At the time of my visit there was only one person working and she was in the back taking care of a group. She came out to briefly to answer a few questions and handed me a card showing the different rooms, she then told me to go on the website for more info then darted into the back as I snapped a few photos of the inside. I checked out the website and shared my findings with my teenage son who was not overly thrilled about getting trapped in a room and finding his was out through the clues therein! I guess I'll be back with a more mature group to check out Escape Artist.

Purchased tix through Groupon and had a blast. The puzzle was a bit challenging but we managed to…read morebeat the clock. It was a little on the less modern side but it works for the location. Street parking and some steps away the from a delicious creamery for an after escape dessert! I'd go back.

This place was a great find. We wanted something to do for the afternoon, but don't like the idea…read moreof being locked in an escape room. We spent an hour in The Grid which is 30 rooms that each have different challenges in each one. Some were definitely more challenging than others. But we had so much fun together solving the challenges. Something different to try with friends.

Came for Valentines Day with my family and our spouses. Had a great time trying the different…read morechallenges.

We've done two escape rooms at Masterpiece Escapes now and both visits were excellent. The staff is…read morefriendly and helpful and the games are challenging and fun. We're looking forward to visiting again soon!

Great escape room! Had great time with the family. Must do…read moreif you're in the area. The sound effects and clues were awesome.

We came here for the first time with some friends and did the Quest of Honor room. Our escape room…read morehelper was Elizabeth and she was great with being on character and helping us out when needed. The puzzles were quite hard which makes sense since it's 8/10 difficulty but they were super unique and cool.

Great escape room experience! My friends and I went Friday and did the bank heist. Charlie (IDK if…read morethat was his real name) was a great game master and we were very entertained by how he got into character. Bank heist is a really fun room and we escaped. We had such a good time we went again today before heading to the airport to go home. This time we did twisted. Super challenging and we didn't quite make it, but we had a fantastic time. Again, really enjoyed "Charlie" and his colleague getting into character. If you like escape rooms, this location is a must visit!

I've done plenty of escape rooms and this is by far the worst experience I've had. As soon as we…read morewalked in and started to fill out our waiver the host seemed annoyed and told the receptionist "I'm just going to get them in and out". Which already put a bad taste in my mouth. As we're getting closer to the end of our time we asked for 1 hint so we could get back on track but she proceeded to tell us what to do. She basically gave us the code for the exit door and when we opened the door there was another employee just waiting there. We asked them about a box that had a lock on it and the employee brushed it off and said okay... congrats .... And I asked her again what was in the box and the employee just said "yeah.... You would've had to be there a lot longer...." And then just stood there staring at us. This was a very unpleasant experience they just wanted to rush us out of there so they could close. Why take later bookings if you won't give them the same experience as earlier ones.If you're looking for any escape rooms there are better options in Charlotte like Escapeology.

Always a wonderful experience! The staff is so helpful and the rooms are full of pleasent surprises!read more

Great little shop with a very friendly owner and nice selection of games, paints and cards. Looks…read morelike they also had some drinks on tap for your local gaming sessions. Prices were fair and options were plentiful. Met a few friendly people on my visit and would return to this nice local store. Only thing keeping it from 5 stars for me was a lack of used, consignment or out of print games. I know that's a rarity so it's not a negative, just worth noting.

Just recently made my first visit into this store and was quite pleasantly surprised by it. I was…read morenot expecting most of what I saw. A friend brought his MTG cards to town and was looking for someone to play. Being an old "veteran" of sorts, I took the opportunity to play again for the first time in 10 years. The process was easy. In fact, I'm not sure if my friend even asked permission or paid a fee. We walked in and grabbed an empty table and started playing. It was a Saturday afternoon and before long the place started to fill up with people. Some guys came in with a game called Urban Insanity that they were demoing. Kind of a modern/post apocalyptic rendition of the more well known Carcassonne. We ended up jumping in on a game of that. Before I knew it I saw beers floating and passing around. There were other tables popping up with all sorts of other games going on. People setting up what was bound to be an intense game of Warhammer in the far corner. Another guy quietly painting figures with his headphones in. A great cacophony of noise from all of us playing Urban Insanity. And another amalgamation of tables near the front of the shop that was getting kicked up about some other games. It was like watching a movie and I realized this was a pretty happening, fun place. There are actually taps here - so that's where the beer was coming from. Quite the surprise to me. Lots of snacks and non-alcoholic drinks to choose from too. Magic the Gathering and other table top games go without saying, but I was also pleasantly surprised by the extensive board game collection they have available for purchase from here. I feel a draw in my soul to eventually come back for another event to highlight a new game some time in the future. Looking forward to it!