The employees were pleasant. Service was efficient, the restaurant was clean…read more One TV located in the seating area, but it displayed a 'no signal' status message from one of the dish networks.

We come to this Burger King pretty regularly; it's conveniently located to our house. Service is…read moreusually very good and the staff is always friendly. But the girl who rang up our order at the counter today needs to be taught that the appropriate response to "could I get that one with no onion?" would be, "sure/yes/of course" or something, rather than complete silence and the response to "thank you" is "you're welcome" not complete silence. That's just rude.

Dave's double /fries and a strawberry lemonade to wash it down…read more Burger was as expected, tasted good along with the fries and drink. Inside appeared clean and well organized. Crew member was great and helpful. Good Wendy's to stop at for a bite to eat

terrible service, extremely long wait time, people had a bad attitude, and got wrong food…read more\

Food took forever to get from kitchen(45min plus) they were not busy. More wait staff than…read morecustomers. The customer service, food, urgency, and cleanliness is still in training! I think They reopened too soon. Needs more training with management, kitchen and wait staff. I've tried three times and recognize that we need Restaurants in Covington! Do better Applebees IHOP

The service was horrible. My Husband ordered a side salad with ceaser, twice in a row he got a…read moredressing that was not ceaser, first time ranch, second time it was blue cheese. it was honestly just a horrible experience.

This is a limited item and it's pretty decent! Quick service with the mobile order. It was busy and…read moreoutside was clean.

my husband went to pick up our food and we got two burger meals w/fries. at 6:00pm the grease…read morecouldn't have been changed because our fries tasted like french toast sticks and were super cold. the burger presentation was terrible!!! the only thing that was good was the limeade we got. will not be returning back to this location, terrible food quality Update: after using the link (provided with this review) I was able to speak to a customer service rep. She stated that she would provide us with a free sandwich and/or tots or fries. However upon checking that app. My husband got a rewarded a free burger (with a purchase) and free tots or fries (with a purchase). I wasn't looking for any recompense but if you say you're going to give someone something why give them something else?

The food is good. I have no problem with our order. However, if someone orders beans and rice the…read moreperson packing the order should automatically add a spoon and fork for each order. If biscuucome with the order, ask if the customer want butter and honey. I was asked if I wanted sauce for my tenders. Why does the customer have to do the servers job? I am visiting so I don't have utensils available. My hotel (Holiday Inn Express) had 1 fork and a knife and wouldn't replenish their stock. I'm saying Popeye's management needs to train the servers to double check the order before they hand it to the customer.

NEVER AGAIN. I'm surprised they are even still in buisness…read more I ordered 3 sandwiches and ALL 3 were missing the bacon and cheese. We ordered "Mac and cheese" for all the sides and got mash potatoes & gravy instead. I ordered an entire box of Biscuits and received ZERO biscuits.

The customer service was terrible, which is surprising bc it is usually good.while she was taking…read moreour order there was no politeness whatsoever the lady was rushing through taking my order, I ordered a 10 piece Diablo chicken nugget meal with a large Baja blast, a grilled cheese burrito and a frozen Baja blast . I pull up to the window and the lady asks what sauce I want even though I had previously stated that I would like the diablo ranch and the cheese dip, so I told her again and she said the cheese dip was a up-charge so I asked don't that come with the nacho fries that I get with the meal, she says "you didn't order the meal you just got the nuggets and the drink" so then I asked alright is there anyway I can change that (i had already paid and wasn't expecting anything for free just maybe a simple refund and re ring it up so it would be cheaper with the meal instead of ordering it all separate) she says no we can't do that which I know she could have because I work fast food and I know how this stuff works. The food was amazing but the customer service was horrible, that's why I give it a 1 star. We where here at 9:40 pm on 4/23/26

Wasn't greeted when I came in. Also orders take FOREVER! The staff is rude and orders slow!read more

The service was very fast and efficient. Meal was appealing. Chicken is better when fresh#chickenread more

Most important, the food was REALLY good. I didn't really understand the menu at first, and the man…read morebehind the counter wasn't very friendly. He told me their chips and salsa aren't like what you get in most Mexican restaurants, and that they make their salsa in house. I was confused, because I was like, What do you mean your chips and salsa aren't like chips and salsa? But I get it now, and they really aren't. The chips are totopos, and the salsa is a very flavorful, thin pureed sauce that has been cooked or roasted-- not sure exactly how they make it, but there is cooking and technique involved for sure. They were SO GOOD. So delicious-- I have an Oaxaca restaurant nearish me, and now I can't wait to try it. I ordered the ceviche, which came with the totopos. I asked for more salsa verde and glad I did. They do charge for extra salsa (if your order comes with it, they give you a little of each the red and green). Glad I did because it was SO GOOD. I licked the container for real. If I ever come back to Covington it would be to come here and have the exact same thing. I took a star off because I didn't like the service.

Best tacos in at least the three surrounding counties in W TN! The staff is always friendly and…read moreaccommodating, and they are doing street tacos the right, authentic way. Orders are always ready when they say. The only reason I'm not giving a 5-star rating is because I recently veered off from street tacos (of which I'm a connoisseur, if I do say so myself) to try other menu items and I wasn't all that impressed. I'd recommend sticking to the street tacos, which are amazing every time. Great job, Jose (or whatever your name actually is :).