I went to Pizza Hut in Embrun, Ontario, I placed my order, medium pizza, chicken, bell pepper and tomatoes. it took me 5 trials to get out from No tipping zone, I was delivering my own pizza, I don't see why I should tip.
While I was waiting for my pizza to be cooked, I. noticed my invoice which stated: medium pizza, chicken, hot pepper and tomatoes. I asked the person serving me, why hot pepper? I can't eat spicy food, and he said that was what I ordered.
I told him, I will not be able to eat that and he said there was nothing he could do. he did not offer to replaced at half price, or to reimburse me. I left the pizza there and left disappointed.
Too bad, that Pizza Hut is the only one in Embrun; for sure, I will never go back; on a second note, maybe it was for the better, it did not strike me as clean. read more