They have a pizza deal 2 medium pizza , bread sticks and chicken wings $19.99 , however my cheque is $36 , I asked why and told the add ons , I looked at the recipe and they put beef on my cheese and chicken bacon pizza , so basically u get a medium pizza with cheese and one option , and no add ons . My card had already been swiped , quick to take the money not quick on the description. The girl is nice enough , but more product training required, also clean the pizza cutter between veggie and meat pizza , sma read more

No body goes to PH for quality pizza. It's fast pizza. So when you order online and it says 15 minutes, you expect 15. Arrived at the 15 minute mark and was told 5 more. Okay, 5 minutes.....no biggie. 7 went by and was told "just about done". At the second 15 minute mark, the pizza was done. So fast pizza, not so fast. Tastes was average, service missed the mark and the Atmoshere was a dirty waiting room. read more

Been a Pizza Hut customer since the mid70s back when Pizza Hut was good. They are getting somewhat better but DO NOT JOIN their cockamamie rewards crap! Was a member and now I can't log in and there is no email or phone number you can call to get issues resolved. Seems they do care. Heard Marcos is much better. read more

Ya know when you haven't ate at a place for so long you have high expectations for it to live up to. Pizza Hut does it. I see people complaining in the reviews and I just can't stand that. It's an off day for them. Today they were on point like a decimal. Keep it up team. Super speedy service. Good food. read more

I forgot to check in yesterday, since it was such a busy day for me bustling to get stuff done for my family Christmas. I need to give a huge shout out to this Pizza Hut when needed. Yes, the food may be a chain and okay, but when you see an owner of a franchise trying it's best to succeed because it's his/her job to provide for its family, must give praise when a good experience happens. My sister and I put in a large order to have for our Christmas gathering. The place was closing at 4 pm on Christmas Eve and I had promised that I would be there by 3:45 pm to pick up my orders. We got there about 3:30ish and the place was hopping crazily. It looked like just 2 people busting butt to get all the orders done so they can close, go home, be human, and have Christmas with their families too. The young man greeted us and ask if he can help us with anything. We told him that we're here for our carry out order under my name. He apologized and said that he is doing his best to try and get my order ready and had accidentally messed up on a pizza. I told him to not worry and that we can wait and understand that they are running chaotically trying to meet all the orders. We gave him and his limited staff grace and patience not to make it anymore hectic. We finally got our huge order of pizza and wings and the order was perfect and exactly to what we ordered. I just wanted to give you a shout for handling your job professionally with calmness. I hope that all of you that were working that day be blessed plentiful more and abundantly. And I hope whoever own this location be blessed too. Give a good word to any kind of businesses when you encounter 1 good experience. Thanks for making my order happen for my family Christmas. Have a Merry Christmas and Happy New Year. read more

Does anyone work here? We were not given half of our already paid for order. When we called the number on the receipt it is a delivery only service and not the actual Pizza Hut. The delivery only service will only transfer us and the actual store does not answers. Been an hour and $50 lost at this. Can someone answer the phone?!!! read more

My last visit was bad. Decided to give this location another try - terrible. Worst pizza ever. Won't return. Specific; pizza was cold, toppings were minimal and just not the Pizza Hut of old. read more

Horrible service. Delivered wrong pizza and then you can't get through to talk to anyone for a refund. They can only take your money not refund it. Better go with a local company than a nationwide chain. read more

Well. Just like everyone else on here, I had a terrible experience with this garbage place. Their pizza always sucks, it's either too salty or not cooked through all the way. The people that work there are either so dumb, I'm surprised they have a job at all, or so rude that they shouldn't be front counter help. The ONLY reason I have eaten here multiple times is because there really isn't a closer option for us. Last night we called and they said they were OUT of large pizzas... OUT OF LARGE PIZZAS. How does that even happen. And then when i asked the guy again, because I was in absolute amazement that a FREAKIN PIZZAHUT WAS OUT OF PIZZA, he was super rude to me. He was like, "uh, yeah. We're out, ok?" This place is the king of turds. read more

While eating my husband bit a finger nail in the pizza. Most certainly was not his. Called in and asked to speak to a manager, and upon notify them of the disgusting situation recieved no apology whatsoever. Put me on hold for a while, and honestly seemed like they did even care or believed us. We are getting credit for that one pizza. Having been in the restaurant business myself I would've refunded the whole order and/or given credit for the whole order, it is absolutely disgusting, unsanitary and unacceptable. read more

You sucked the other day! Won't be back there for quite awhile!!!! Pretty sad when you don't get what you order!!!! read more

I ordered a medium meat lovers pizza tonight,and 8 boneless wing medium hot. Well the pizza had very little sauce and didn't even go the the edge. The edge was about 1 1/2 inches wide. Very dry and tasteless. Wing only had sauce on about 1/2 of them. Worst I have ever gotten from there. $30.00 wasted. I would love a credit to try again. Thank you read more

Lots of bad reviews but I've never had any issues with pickup. My order is always ready on time and same quality as any other Pizza Hut

Ordered a few times and it's been great service and accurate order and also delicious. The staff at pick up has been very kind and attentive. read more

You know it's terrible when you have to write another bad review. I don't know why I even bothered to order from this place again. I recently ordered a simple cheese pizza and specifically asked to go EASY on the marinara sauce. Guess what they did? The exact opposite. My pizza was sopping wet with TOO MUCH SAUCE! Way more than a regular pizza should have anyways. Seriously?! A couple of weeks ago, my husband was in the mood to order from this place. Same thing- cheese pizza but with NO SAUCE at all. The pizza was burnt and very crispy. Again, what the hell? I won't be ordering again. They lost a good paying customer. I hope they go out of business, the place is such a waste of time and money. read more

I always have a good experience here! We live maybe 3 mins away and get nice hot food every time. Only complaint is they need to put more sauce on the wings sometimes. read more

I live 5 miles away and the don't deliver. Haven't for 7 years. Hope they go out of business so a place that is attempting to sell food, can flourish. read more

I showed up at 5:05 exactly when my order was said to be ready, and according to the screen it was. I paid and was told it would be a minute cuz they were working on my wings. 5:35 rolls around and every person before me was leaving with their pizza and I'm sitting there wondering if the high winds took the chicken for a tornado ride out back or if they were back there deciding if the chicken or the egg came first. So I go up to front to ask what's going on and the wings were in the box the whole time. I ordered honey bbq wings and got plain wings (no sauce on them) instead and also one of the pizzas was burnt. Horrible experience. read more

Pizza Hut - fried chicken in a wrapper - Pizza Near Me - Firestone, Colorado

I will NEVER eat at Pizza Hut ever again. I ordered a pizza, 16 wings, pop, and cinnamon sticks. After waiting an hour, they did not bring the cinnamon sticks. I said don't worry about it. But as we began eating the chicken wings, they were bloody and raw. I called the store and the manager told me they would re make the chicken but I would have to wait another hour (we live 2 minutes away). Disappointing. Then we asked if we could get new ranch. She wanted to charge us $0.50 on q credit card. This was appalling to me being that we already paid for the ranch but since it was now full of salmonella, they couldn't bring us one container of ranch! Then the manager told me she was going to hang up on me because I was upset. BAD FOOD, BAD SERVICE!!! Thanks for ruining my children's dinner Pizza Hut! I won't make the mistake of bothering your office again. read more

Pizza Hut - Raw bloody chicken wings from Pizza Hut. - Pizza Near Me - Firestone, Colorado

I usually love this pizza hut but lately every time I've ordered delivery, it takes them over an hour and sometime an hour and a half for us to get our pizza! By the time we get it, its cold and stale.. :( but if you order for pick up its just fine! read more

Worst customer service ever!! What kind of driver doesn't care change? And than the driver says well you can give me a 80.00 tip?? Oh hell NO!! read more

Looking for the most frustrating experience imaginable? Try calling and ordering a pizza from pizza Hut. No longer can you get a local high school kid trying to earn a buck, you get some dumb ass call center that employs the most un employable adults that can be found. You will either get some kind of brain dead derelict, or a non English speaking bag of fun. I actually like pizza Hut, but if this is the way it's going to be, forget it! Lots of better options out there folks! And have fun being on the phone for an hour with said people trying to determine where you want to pick your pizza up! read more

Wow, this place is a goldmine of stoners and clueless humans. Don't order from here, they have zero control over online orders and charge extra for multiple items. They'll probably get closed down for being super dirty unless the health inspector is also a stoner and has an idiot kid that 'manages' the place. The pizza itself is over par, which is sad for a Pizza Hut. How do you screw up a chain? read more

slow delivery times are routine. I live up the street and I'll wait over an hour for a pizza sometimes. Do yourself a favor and just call it in if you really want it. read more

This place is the most stupid ever. They can't answer any question, can't take a order correctly. And the hire stupid people. I have ordered three time from them and each and every time they screw up. If I was the owner I would close this place down. read more

Well I decided to give it I shot despite all the bad reviews because I love wings. And I had a pleasant experience. The food was delicious. It's a little busy so I can understand that it takes longer but it least, you know that at least they're cooking the food. And I don't mind waiting as long as it's good. Quality of the food has been excellent. It's one of my guilty pleasures. I love the Wings. So many different flavors. You can't get that kind anywhere else, and let alone delivered straight to your door fresh and hot. read more

I don't have the pleasure of reporting the quality of their food but the interaction I had with them was awful. We live 2.27 miles away from them (according to yelp), and we were informed they stop delivering to our city... after they couldn't answer why they couldn't. Deliver to us we decided to order, then we decided to go with blackjack pizza after they told us they don't have gluten free pizza like they advertise. read more

This pizza hut is absolutely terrible, delivery is never on time and they have only gotten the complete order right once out of 3 times.

This Pizza Hut has great customer service! They were very kind! They also had great pizza! Definitely recommend

One star is too high of a score. My wife makes us order from here 1-2 times per week. They get the order wrong more than 50% of the time. It always has barely any cheese and looks like it is an hour old. read more

Super easy to order!! Picked it up from the store, didn't want to pay the delivery fee. Very friendly people! Pizza tasted GREAT!

Terrible management. 30 minutes late in a carry out order because they forgot to put more than one pizza in at a time. The owners should be ashamed at such an underperforming store. read more

If I could give this loacation zero stars, I would. They got our order wrong and when we called them all they could say was they would give us a $5 credit for next time. The pizza cost more than $5 and we weren't going to eat it. We said we wanted the pizza replaced with what we ordered and they said we would have to come and pick it up and bring the wrong pizza back. Keep in mind that we paid a delivery fee for this. I have never had worse service than I received tonight. Not once did they simply say I'm sorry. read more

Poor customer service, if picking up pizza, it is never ready on time. Manager on duty did not even know how to apply refund to credit card!! Incompetent!! read more

Called in an order to pick up. Arrived 7:02, board said it would be ready at 7:03. Paid and sat to wait what I hoped would be just a few minutes. Nope, took nearly 20 minutes. We ordered 4 orders of Wings and a pizza. Only got 3 of the wings, and the pizza was cold. Done with this place. read more

This is the worst Pizza Hut! They can never get an order right! They always miss something that you pay extra for! Plus they never have wings in stock, and when they do, it's not enough to cover the order, and now they are out of black olives... Really??? This Pizza Hut needs new management read more