One star is better than what they should receive. The staff is absolutely rude. When asked questions. They become frustrated and disrespectful. I will never bring my family back to this location. Customer service is something that is not taught here. If you want good pizza and a good time. DO NOT COME TO THIS LOCATION!!!! read more

Amazing service! Camilla was so sweet and attentive she did an amazing job. Food was hot and delicious! read more

Pizza Hut - Delicious pizza! We had amazing service dinning in from Camila she was very sweet, spot on she was amazing! we also had great food!! - Pizza Near Me - Forney, Texas

How do they get away with not having their food transported without being sealed? And the guy that delivered it basically chunked the pizza at my guest and refused to acknowledge his hello or fist bump. He was rude and with that attitude were wondering what else he could had did to our pizza in transit, especially without a tamper proof seal. Pizza boxes should be sealed for delivery using specialized tamper-proof stickers to ensure food safety and prevent tampering. Major chains and services often use these methods to assure customers the food is secure and has not been contaminated and tampered with. It's too much going on in the world to not have safety for customers. I will not order until they correct this issue. read more

First time we've tried the PH buffet in many years. Pretty disappointing. There were only two tables seated when we arrived. The buffet was pretty meager, mostly thick crust pizza but ok. The buffet table was empty 15 minutes later. A couple of random slices and no plates. Took about 20 minutes to get back on track. All in all it was disorganized and very average pizza at best. read more

This was the WORST pizza I've ever had, the dough tastes just like the box it came in. The was sweet like they added sugar WTF NEVER AGAIN.

The pizza is always served hot and the service is fast and friendly. There is no Pizza to go that can match the quality of this Dine-In Pizza Hut!! read more

Pizza Hut - Pizza Hut in Forney, TX - Pizza Near Me - Forney, Texas

I was treated very unfair at this location by managers for no reason , both managers will defend eachother right or wrong they were very unprofessional i was lied on to the police because she was upset about a order they messed up as well as she caused a big disturbance for no reason this is unacceptable Dont eat here ! they will get upset with you for wanting your food made correctly and when you request it to be made right and fresh they get upset it's just not worth it people save your money and time going here ! I also was threatened by an man employee and I'm a women he got in my face and was spitting as he loudly yelled things in my face and nobody did anything until he was almost close enough to kiss me which I have video proof of and he didn't even know what happened he just was on defense I never said anything to him to for him to react and treat me any kind of way I just was waiting on my order to be re made please do not come to this Pizza Hut !! read more

Pizza Hut - Manager who is very unprofessional and caused a disturbance over a re make order . - Pizza Near Me - Forney, Texas

Honestly not a huge fan of pizza hut and I haven't had it in forever but I decided to give it a try since we had coupons. To start, the coupon had the big box dinner for $23.99 but it wasn't even a coupon it was just a promotion for what they already had. Except online it STARTED at $24.99 and that is only for basic one topping pizza, regular breadsticks and either a pasta or wings. Though it was till a pretty good deal for the amount of food given. Now for the food review. The pizza was actually a bit better than I remembered. I liked how much pineapple they put on the pizza because a lot of places tend to skimp you on the pineapple. The breadsticks were bland and dry, wasn't impressed. The fettuccine Alfredo tasted good but definitely needed more sauce. There is definitely way better pizza in Forney but the big box dinner was not a bad choice for the price. read more

Pizza Hut - Big dinner box - Pizza Near Me - Forney, Texas

Whenever I get an email about a special deal, like 50% off a large carry out pizza, or BOGO wings, the app always says that THIS location doea not honor the coupon. read more

Pizza is always baked hot and fresh anytime I've ordered. Beer always cold Service is O K ‍ Decent place to go for pizza. read more

I ordered 2 pizzas online. Never have had a problem with Pizza hut.com in the past. This time, it wouldn't show me the tracking of my delivery. Downloaded the app on the phone. It shows the pizzas were ready 15 min ago and that it's for carryout. I don't want to pick up the order and tipped 20% to the driver. Called Forney Pizza Hut, spoke with Christina, manager and explained. She then charged me an additional $6+ to deliver 20 minute old pizzas. It'll be at least 30 minutes before I get almost 1 hour old pizzas. BAD business. BAD website. BAD customer service. I love Pizza Hut pizza, but this is just not worth my effort. All you have to do is get an order, make the pizza and deliver. Simple. read more

The service is great! The food is well, Pizza Hut so it's a matter of personal preference. The store is falling apart and needs some remodeling. I think that the ambiance is nice but needs an update and some pest control. read more

Now I know why sales have slip 6% their pizza is not what it used to be. I ordered two pizzas, the thin and crispy. It was nowhere near crispy it was doughy and there was no sauce. Sauce is a major part of any pizza. This was just dry as a tortilla so I don't know what's happened with the quality of their product, I guess it's all about corporate greed, but I am not buying any more pizzas from Pizza Hut again and especially not the one in Forney, they don't even accept corporate, coupons. I spent $30 plus an expected tip on two crappy dry pizzas! read more

I don't even know where to begin. Ordered pizza and pasta and tracked on the app. App said driver was in my neighborhood for 10 minutes, then showed delivered but no pizza. Called the store and apparently the driver forgot the pizza. At the store. When food DID arrive, it was cold and incorrect. They gave us a $10 credit for the issues, but it was so bad they can keep that $10. read more

I've been meaning to write this for awhile, but here it is. I previously frequented this location and they were my go-to pizza choice in Forney.......but they ruined it. Actually it was Christina, a lady who claims to be the Asst. Manager here. She was rude and disrespectful to me on more than one occasion and I refuse to GIVE my money to a business that allows its MANAGEMENT to treat customers that way. So, I have since taken my VERY FREQUENT business to Dominos, which is actually much closer to my house. Oh well, there loss! P.S. Yelp really should allow you to leave zero stars. read more

Very clean location... The pizza Buffay was stocked fully the entire time I was there They prepare your choice of a house or Caesar salad and it was delicious It has been a long time since I tried the Buffay at Pizza Hut because in the past... At other locations... It wasn't even worth the time but Forney Pizza Hut changes my opinion Lots of service staff kept our drinks refilled and checked on us multiple times I highly recommend Pizza Hut 40 and I will be back read more

I just ordered delivery from this location and the food actually made me throw up. The Cinnabon had something in it that was not cinnamon roll ingredients. I called and talked to the manager and they simply said we can refund it, but you have to come up to the store. The pizza was old and overcooked and would not come up off the white cardboard they put at the bottom. This location deserves no stars and I will be editing this post to update if I have food poisoning or something. I highly recommend that you do not eat here. No stars if it was possible to do so. read more

Pizza Hut - pepperoni and cheese pizza in a box - Pizza Near Me - Forney, Texas

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Standing waiting for pick up orders that are ready, but no one is available to even acknowledge people in line. If clients make the effort to order and PICK UP, the team should be ready to serve. There are numerous people in line waiting...and the staff has been extremely rude when called upon for assistance. read more

Best pizza in town!! Lol It's fast cheap and you get the right amount of toppings and it's good read more

Pizza Hut - Pizza Near Me - Forney, Texas

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Worst experience ever. My card was charged twice and they couldn't deliver within 2 hours. Went in to carry out and they tried to charge me AGAIN! Manager didn't care and was rude. Never again! read more

The caucasian waitress always rushing you out haven't been sitting longer than 10minutes and she brings us the check? When she asks if theres anything else we want she says it in a way as to say hurry get out. On our second plate she goes DO YALL NEED TO GO DRINKS. Ma'am we just sat down. Doesn't seem friendly...They should go back to doing the buffet sundays as well! read more

Do not eat here! I found 2 bugs in my pizza. One was dead another was alive. Spoke with the manager and they were in disbelief that we found bugs In our food. read more

Don't go to pizza hut the food is shit and so are the people working there especially lance the delivery druver.

Placed an order at 6:43 tonight. Called at "6:45" and asked could I get thin and crispy instead of hand tossed on my online order. The employee said that the order was already made. Lol!! You guys made a large pepperoni pizza and placed it in the oven in TWO MINUTES. That's bad customer service. read more

Wow-weee!!!! I am so impressed!!!! We have ordered pizza at other Forney places. The Husband said Pizza Hut. They have stepped up their game of pizza!!!! Keep it up, y'all are now my favorite!!!! Perfection! Soo good!!!!! read more

My kids told me to rate this the best Pizza Hut they have been too. Service was great and pizzas were very good. Only complaint was that it was very cold inside... otherwise a great experience. read more

I ordered a large hamburger, mushroom, extra cheese, onion, hand tossed pizza tonight for delivery. There were 10 very small pieces of hamburger, 8 small slices of mushrooms, 8 pieces of onion on the entire pizza! I gave it 2 stars for quick delivery (nice delivery guy) and it was warm. Guess I'll look for another pizza place. read more

Don't bother. Lotsa other good pizza places in town to pick from. The pizza hut in Forney has just lost a regular customer of theirs for the last several years because I'm tired of their inconsistent service and quality of food every time I go there there is a different problem with my food there's too many other good places in town to have to put up with it the management staff it's not polite when you bring up the problems or tissues with the food they basically offer to just refund your money and then you can get the hell out read more

My family and I had two pizzas delivered and they look like the delivery driver dropped both pizzas. Everything pushed to one side of the box and stuck to the top. Disgusting. I expect management to make this right or I'll be taking my business elsewhere permanently. read more

Pizza Hut - One of the two pizzas that were just delivered. The second one looks exactly the same. Smashed and stuck to the box. - Pizza Near Me - Forney, Texas

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We have tried both delivery and dine-in with them over the last 2 years. Both have hit-or-miss (or worse) records and we generally fare better with delivery. Delivery - overall our orders arrive on time and at least warm. Never piping-hot and ready-to-rock but adequate. The drivers have been friendly. Dine-in - yeah, no. First visit saw my wing order go missing twice after an extended wait. I asked for fries to tide me over until the wings happened and they came out cold and dry. When the wings finally arrived they came with the wrong sauce (super hot). Waitress was apologetic but obviously untrained. Manager avoided us. Second visit, I was denied the (vacant) seat I wanted away from window glare and placed in a booth directly in it. Asked for happy hour specials and was told, after consultation, that none existed. 15 minutes later she arrives and tells me that I'm right, there is a happy hour price on beer. I think it might have been the same waitress as the first visit. The party in the kitchen must be fun, though, when there are no visible adults on shift... read more

I have eaten at this buffet and my experiences have been great. The staff keeps the bar full and the drinks nice and full. The staff is friendly and courteous. I give them a thumps up. read more

Horrible customer service. Mis-managed... I think it is run by teenagers. Very rude employees. Worst place to take your family and kids to eat in Forney... read more

Tried to order on the app 4 times and got error messages and was prompted to call location directly, which I did. I placed the order over the phone and was told 15 minutes. I arrived apx 25 minutes later at the location and was told that no order had been placed. I showed the cashier my phone with the phone # and time stamp and was again told that they didn't have an order. They just looked at me and walked away. No offer to replace the order. Take ownership! I spoke to a person on the phone, where are they? I walked out. I called the Pizza Hut corporate # and was told that they didn't know either. No offer of a coupon or anything to keep my business. There are several good local places, I will stick with them. read more

We've eaten here quite a few times. The food has always been good and service is sometimes hit or miss but for the most part, the staff does a good job. We usually come here for the buffet which is Monday through Friday and then Sundays. Don't know why they skipped out on Saturday and I kinda wished they would just make it 7 days a week. Anyway, the food is always good. I mean it's Pizza Hut so it's nothing fancy but it's also not that bad. If you are looking for gourmet pizza then go to Canne Rosso in deep elum and you won't be disappointed. The salads are always fresh, and they come with your buffet so I feel that's a plus. And most recently they started chopping up their cucumbers and tomatoes smaller on the salads which I believe makes it easier to eat... Cool. We've also ordered for take-out and we've never been disappointed either. The restaurant is clean inside and out, and they have what looks to be a full bar for those who enjoy a beer with their pizza. They have TVs all over the place which is great for watching sports. read more

Most of the low star reviews are correct. Pizza crust I received wasn't hand tossed at all, it's store bought. My online order took 40 minutes longer than expected. Wings I ordered looked like someone stepped on the container before they gave it to me. I'll never go here again, read more

It's Pizza Hut! Wife loves thin crust from Pizza Hut and that's what was ordered. Great delivery and great product.

Tried to order from here multiple times over the past two years... never arrives. Horribly run. Call dominos instead.

Will never order from Pizza Hut forney again. Spend over $60 and they charge you for grated cheese. Hope your 28 cents was worth it. Manager said he couldn't do anything as it was the franchise making the decision. Guess he's not a true manager. Papa Johns your my new place in forney read more

Anyone else have stomach issues when eating pizza hut ? This happens every time I eat pizza hut , otherwise its alright when you are hungry.

Ahhhh... My favorite pizza spot in Forney. The Sunday lunch buffet even has their great wings. I've started skipping Sunday and hitting Mondays for $5 Med Pizza, $5 wings and $5 cold picture of beer. Yes, an adult beverage in Kaufman County. Shhhhh... Don't tell anyone. The salads are always fresh and the wait staff is very attentive. ( exception Mr. two ear ring guy ) read more