They use a call center in who knows what country. Ordered 2 cheese sauce for our pizza we got 2 icings instead. Called and got the call center again "sorry small mistake". They patched me to the store, let them know we wouldn't be back if you're not ordering from the store and local people "sorry" was the only response. The pasta has no taste and the pizza was not worth the trip to town. read more

Apparently a double order of breadsticks only comes with one marinara. Also wings do not come with a dipping sauce because the "sauce is already on them". So if you want dipping sauce, be prepared to pay extra but don't worry, the rudeness is free. read more

Great food! Great people and service! It's quiet inside as well! Love this Pizza Hut.

Pizza has a good amount of topping. Meat Lovers particularly is always good.Cheese Breadsticks are also excellent.

Don't bother. Dirty and poor service. Go to Casey's gas station in town for better quality, lower pricing, and better customer service. read more

They have 2 BIG signs out front that say they're open for dine in. We went in and were told the dining room was closed.

It's rare that they will get your order right. The pizza is okay at best. Pizza Pantry has better pizza and Chicago's has better bread sticks. read more

*edit. A lot has changed in a year. The store is definitely​ a contender for good, low cost food in Spencer! The place looks clean, the staff is friendly and they haven't messed up any of my orders in a very long time. My pizza was ready for carry out on time, they didn't miss anything thing and all the ingredients taste great. Who ever manages here has completely transformed the store. I'm so happy I can order from here again! read more

I've eaten at this location a few times. My family always eats the buffet. It's hit or miss on wether there is a large variety or not. If you're willing to wait, they usually get around to bringing out enough for everyone. The wait staff is less than stellar but the food is good. read more

Pizza Hut - Pizza buffet - Pizza Near Me - Spencer, Indiana

Here is the last health department inspection report for this restaurant. *Pizza Hut - 15 critical and 37 noncritical: Dishwashing unit/area; C - Under dishwasher unit - standing water and food debris. NC - Food debris, soap, cleanser and mold on pvc piping and wall. Handwashing sink/area; C - Sink and handles are heavily soiled. C - Paper towel dispenser extremely soiled with dried on food, dust, dirt. NC - Brooms and trash cans next to towel holder and clean sink area. NC - Floor underneath standing in water with food debris and trash. Three bay sink area; NC -Whole unit extremely soiled - dried caked on food, dirt and dust. NC - Wall unit behind sink/shelving units above are heavily soiled, dirt, dust. NC - Center unit standing in cold, greasy, soiled water. NC - Fan blowing dirt and dust across sink and prep table. Prep table area; NC - Table heavily soiled with dried food and dust. C - Can opener has dried crusted food, dust. C - Container of oil used to grease pans, extremely soiled. C - Ice machine - moldy, dried food, dust/ dirt. NC - Box of cups in middle of table is greasy, stained. Storage area; (left of 3-bay sink); NC - Box of cups w/open cups extremely soiled. NC - Boxes of cups next to molded/dirty pvc plumbing pipes. NC - Trash can without lid touching - next to box. NC - Sanitizing bucket - cold, greasy water by food prep area. Fryer area; NC - Dusty and excessively greasy. C - Fixing tables - greasy, dust/dirt, layers of dried food. NC - Table tops and shelving - dried crusted food debris, dust and greasy. Walk in cooler; NC - Floor covered in food, trash, dirt and greasy. NC - Shelf units - dried food, greasy. NC - Door handles - extremely covered in dried caked on food. Shelf unit; (entry by bug zapper): NC - Zapper located next to food service area. NC - Cleaning frequency - zapper covered totally. C - Shelf for serving /dishes covered with dark brown liquid from employee drink spilled from top shelf. C - Containers not inverted had food debris, liquids inside. Serving table/unit; (holding pizza's from oven): C - Table covered in dried, crusted pizza sauce, dirt, dust. NC - Wall behind table covered w/dried food and dust. NC - And behind green grate, dried food, dust. Serving table prep; (desserts): C - Containers of serving spatulas - soiled w/dried food and dust. C - Table covered w/dried food and dust. C - Shelf units sits adjacent/ touching dessert table, food and debris appears to be splattering on prep table (Cross contaminating). Shelf unit with clean dishes; NC - Heavily soiled, greasy on all racks that contain dishes, also wet and draining on floor. NC - Trash can sitting next to shelf unit (cross contamination). NC - Soda hoses and nozzles are extremely soiled, sticky, with syrup residue, puddles under boxes and on Floor. NC - Employees cup sitting on ice machine. Outside freezer unit; NC - Cigarettes on floor (no smoking allowed). NC - Floor covered in dirt, trash and food. NC - Opened packages in multiple boxes. General cleaning throughout entire store; NC - All walls, floors, ceilings - covered in grease, dirt, dust, mold and dried food residue. C - Obvious smoking less than 8 ft. Of back door. Back room/mop room;NC - Floor standing in water, grease and food debris ( concern for water standing and splashing on water Heater). NC - Mops not hanging for proper air drying between usage. NC - Employee cell phone and ear buds on top of box - cleaning solution. NC - Box on floor. Flies in entire establishment; C - On floor and surfaces, paper towel, silverware, tables, dining room area, prep tables, etc. Dining room; NC - Salad bar top covered in dust and grease. C - Pizza buffet heavily soiled with food debris and black crusted dirt (mold) on edges that hold pans. read more

This has to be my worst pizza hut experience ever. My family came here to enjoy a special family night out and was sorely disappointed. They now have their dining room done and updated. The dining room has a very nice atmosphere and even has a wall personalized with the town name. My family had ordered 1 garlic bread with cheese and 1 stuffed crust pizza that was half meat lovers and half supreme specialty. When we received our garlic bread, we enjoyed it. It was perfect. Nice and soft in the middle and just the right crispness on the edges. When we received our pizza,however, we were sorely disappointed. This was the most pitiful pizza ever. The only good thing I can say about it was that it was hot. Otherwise it was paper thin with a minimal of toppings. I've seen cheese pizzas bigger than thus and I could have gotten a larger, more bigger built pizza for the same price or cheaper at Casey's. My husband had to go to the front desk to ask for napkins, we didn't receive any silverware thus no napkins, he said he mentioned at how skimpy the pizza was and they replied that corporate has given them new instructions on how much they can put on a pizza. If that's true,the chain will die if it doesn't change. The service was not good at all. My husband didn't even leave a tip,that has never happened for as long as I have known him. The waitress seemed nice and took our order and brought our food,but that was all. She didn't check to see if we needed refills or anything, she didn't even bring us our check. Another employee did,and he looked like he was a cook. All of this and they were not very busy at all. Needless to say, we most likely will not be returning to this location. read more

Pizza Hut - The paper thin specialty pizza we received. The pictures actually make the pizza thicker than it actually was. - Pizza Near Me - Spencer, Indiana

See all

They now have a wing street at this location. However I don't know how good the wings are. A sign said "Please seat your self." We wanted a booth and the only one available without plates, pizza trays, or other customers was dirty. I wiped it off and we sat there... For 15 minutes without being given a menu. We say the waitress help other customers. Some that showed up after us. She even cleaned some of the tables while we waited for a menu. After 15 minutes we left and took our business to a pizza place across the street. read more

The pizza we got tasted like a warmed up sponge. The lady that rang us up when we got here was eating behind the counter and talking while chewing. I couldn't believe how unprofessional this business is. I have nothing good to say about this place. read more

The staff are so poorly trained and incompetent that the manager has to run the phones and register the whole shift

We went to Pizza Hut and got the salad bar the tomatoes was spoiled rotten and there was a lot of flies and and the worker said flies have protein yuck read more

I went in there the other day and I had great friendly service. There food was good and fresh...so tasty. I did try their wing street wings and their boneless honey BBQ are soooooo good. read more

The recent superficial changes are just that, skin deep. a closer look will show that the staff is still under qualified and unprofessional and the management is leading with the worst possible example. anyone who took the time to sit near the kitchen during the slower hours would hear the employees (often the managers) gossiping and bad talking about fellow crew members for long periods of time. one could only imagine what issues like cleanliness might be falling through the cracks so that they might discuss the personal affairs of the staff. this store might have just spent thousands of dollars for a facelift but ultimately what really matters is food quality and staff professionality. after overhearing several conversations spanning from the disdain between crew members and yelling bouts between management and crew to the sexual interactions of staff members I feel this is to hostile and possibly unhealthy an environment to any longer subject my children and family. regardless of the decore. read more