Good service. They had everything altered by when they promised. They altered an evening gown and…read moreseveral pairs of pants.

Adel did great job on my leather jacket zipper replacement. The zipper matched perfect and the…read moredelivered as promised.

I walked in to get my dress hemmed for the Marine Corps Ball, but the lady at the front had this…read moresour look on her face like, "Oh god, don't tell me it's another military alteration." I let her know what I needed and she immediately said she couldn't help me and to find someone else. I did notice she looked exhausted so maybe she was swamped with other alterations? Either way, she came off rude in how she turned me away. I ended up at PJs Alterations, they were way more nice and accommodating!

My go to place for cleaning and alterations. They do a great job. I've never had a problem with…read morethem. The people there are the best. Wanted to alter a pair of pants. They said it would not come out right and recommended that I not do it.

These people charged me $50 to hem two dresses and didn't put the original hems back on. Then, when…read moreI arrived on the due date @3pm, was told to come back at 5pm just to receive a cut-up dress; they only good for army uniforms. Don't do it

This is the worst cleaners I have ever been to. I brought in a pair of white jeans that I wore one…read moretime for cleaning and starch and when I got them back they were badly stained allover so they took them back to try and get the stains out and couldn't get them out so then they said that the stains was there when I brought them in and they didn't do it and refused to compensate me for them and the owner hung up on me. I will never use them again and will be reporting them to the better business bureau. Do not use this cleaners they're crooks.

I dropped off two button down shirts here for tailoring. I need it maybe an inch and a 1/2 or 2"…read moreof material brought in at the sides. Just like normal I tried on the shirt and he pinned it as a guide for alteration. I asked a cost and he said $17 per shirt. Not a big deal I'm used to paying $14 per shirt back home. When I got the shirts home and tried them on they fit well, the problem is the quality of the stitching. From the outside the material is bunched up in certain places and he did not trim the excess material on the inside. It's too late now because nothing can be done once the sides were stitched. Unfortunately there are not a lot of seamstress places close to where I'm staying and the ones here have terrible reviews. So I rolled the dice! It's not a super fancy shirt, just a Michael Kors cotton button-down; no polyester, lycra, or other blend of material. I tailor most of my clothes so I know what's right and what to expect. I can say this though, the owner was extremely nice, super friendly, with quick turnaround time - but like others have mentioned the tailoring is not very good. As far as dry cleaning goes he seems to have a lot of customers dropping off clothes.

Great service. Fast and done right. Make my work shirts stand up by themselves. The owner is…read morealways friendly and courteous. Great prices.

Always excellent! You can count on them to do it fast and correctly! Have been going here for years.read more

Excellent tailor. Good price for great work. She is quick and very talented. She can work with any…read morematerial and has a lot of experience

Harbour Cleaners did such a great job with the tuxedo alternations for my wedding. My tuxedo came…read moreout looking immaculate! Harbour Cleaners was reasonably priced and had a quick turnaround. I would highly recommend if looking for a place to get alternations done.

I just picked up my wool coat. It was missing the belt and the guy said it never came in. Not true…read more I always keep it in the loops. I checked my car and the closet and it isn't there. He didn't even try to look for it. It also had decorative straps and buckles, which I knew I had to either get rid of or replace. They weren't on there at all and he said they never were on there. I sew and you could see some of the threads. I prepaid $25 and I will never go back.

Friendly service and quick turnaround on the dry cleaning. Quality finishing of all our garments!read more

I have lived in this part of Richmond for nearly three years. During that time I have gone to 3 dry…read morecleaners, before having the good fortune of finding Swan. There are 3 elements to any service related industry - quality, cost effectiveness and of course service. In comparison to the competitors in the area, Swan wins the battle hands down. On my first trip there, I took a number of shirts, a suit and pants. Several of the shirts were suffering from a bad case of ring around the collar, something created by me, but left by the other cleaners. They looked at each piece and tagged what might need extra service. I also had them repair a belt loop that came off at the immediate predecessor to Swan. In looking at the items upon their return, Swan excelled! No ring and no bad loop, just clean starched shirts, along with a repaired suit and cleaned pants. A. The cost for the service and cleaning was excellent in relation to the quality and the number of items. A. And finally, the store was small but warm, with a small fish pond right up front. The woman who has been there both times was equally pleasant. A. Not sure I'd go off the deep end and say they were the best cleaners I've ever used, but without question, they are the best I have encountered during my time in Chesterfield.

Absolutely the best! I was a new client and needed a dress altered quickly for my daughter's…read morebirthday. It needed alot of work, but Ann did it all in record time. Highly recommend!! I'd give more than five starts if I could!!!

I went in to pick up my dress for a gala this evening that I needed taken in. Anne couldn't find my…read moredress. Then she tried to assault me by saying someone in my family picked up the dress. I was like who since I had the ticket and there is no one to have done that. I have called several times and she has not found my dress. Now I have to go purchase another dress and she has no words for what she has done. I can't believe this , but I know God will handle this for me.