I am extremely disappointed with this experience of buying my wedding dress here, especially…read moreconsidering the cost. This situation has been eating me alive since I left the shop with my dress! I spent around $5,000 on the dress (not including additional fees for expedited shipping), and unfortunately, the final product looked NOTHING like what I originally ordered. Didn't fit me at all. I had been under the impression the entire first appointment that this dress would fit perfectly and was being made to my size, and would need very minimal adjustments. Then I was informed later by Tatum herself that they ordered dresses in "a standard size". We requested a very small neckline adjustment (about 0.5-1 inch higher), but when the dress arrived, the entire top portion had not been extended up it had been moved up. This has left the cups 1 inch above where my boobs actually go. I'm having to wear silicone boobs to fill in that area because of how much baggy it looks on the breasts. The whole dress was a complete disaster. There was a part of the dress that was sewn in incorrectly, and my seamstress had to take apart the whole skirt and re-sew it on in order for it to look normal. I had to spend an additional $600 with a seamstress just to make the dress wearable, and even after those alterations, I'm still not fully satisfied with how it turned out. Which is really disappointing because this dress should be everything and more, especially for the price. I reached out to Tatum respectfully explaining my concerns, but the response I received felt very impersonal and dismissive. It seemed more focused on closing the issue than actually addressing what went wrong or acknowledging the situation. It felt like she was taking all of the things I had said very personally, which is not a good look on a company if you get emotional about someone emailing you about some concerns. Not to mention that when she responds to emails and bad reviews, she uses ChatGPT. For such an important purchase, I expected significantly better quality, communication, and accountability. If I could go back in time, I would NOT come here! Yes, it seems like a very nice dress place but behind the scenes it's not.

My daughter and I, plus her crew, had an amazing time at Frankie Jane. What a beautiful shop and…read morethe owners, mother and daughter, Holly and Tatum, are lovely and so helpful. We never thought we would find such a great store in Utah. Before our appointment, we thought we would end up someplace near our hometown near San Francisco but every dress they suggested for my daughter was beautiful and looked great on her. They definitely listened and understood how my daughter wanted to look and feel on her wedding day. We are thrilled that we did not have to go anywhere else. I highly recommend this shop and don't think there is a better place in Utah and beyond for wedding dresses. The experience looking for a dress should be fun and joyful and the owners, Holly and Tatum, made it that way for us.

Leslie was the best ever. I was amazed by the variety of dresses in such a quaint shop. We found…read morethe perfect dress. Make an appointment. Leslie had slips and veils and gorgeous jewelry and delicate rhinestone belt jewelry to try on and purchase. They took care of the alterations. We brought Leslie different 3/4 length sleeves to change out. She was happy to do so. The dress looked incredible, especially with the champagne underdress with the white lace overlay, to show off the beautiful lace details. Thanks Leslie, we keep sending our friends to you.

New owners ruined what used to be a great business. They closed down the store and didn't alert…read morecustomers. My dress was late so I tried to contact them to see what was going on and they had skipped town leaving no forwarding info. no phone, no store, no website. I was in a panic. I called the chamber of commerce who gave me the cell phone number of the owner. I texted her in desperation to get answers. Then I contacted my bank to dispute the charges because I was sure she had run off with the money with no intention of making good on delivery. Why else wouldn't she have contacted me about the change in her business status? She eventually (after getting notice of the bank dispute) emailed me that the dress was delayed due to tariffs and took no responsibility at all for the lack of communication. In fact she scolded me for not knowing what she was going through I am told the dress will be shipped in 4 days, but they can't give me an estimated arrival date. Side note, this woman was so caught up in feeling sorry for herself and her business struggles that she could not even see why I was upset about how this all unfolded. Completely unprofessional, sketchy business practices...save yourself and go somewhere else!!

I got my gorgeous wedding dress from here and I LOVE IT! My mom and I stumbled upon this place…read moreaccidentally and kind of went in for fun but it turned out to be my favorite bridal shop I went into! The girls were the absolute sweetest and so helpful and nice. They really tried to get to know me and asked about my fiancé and my wedding. I was very pleased with my experience!! 10/10 recommend. Disclaimer** wedding dress selection is kind of small and many of them are not that cute but there are a couple worth trying out for sure! They also have bridesmaids dresses as well which is nice!

**DISCLAIMER** I was a customer back in 2013, so this was a different location. However, I'm…read moreassuming all else stayed the same! I loved my experience with Allyse's. I had a wonderful and attentive employee helping me, even though I was just a walk-in without an appointment. I was actually living in Oklahoma at the time, so a lot of the business I did with them was over the phone after I put the dress on hold in person. They were so kind and patient with me and my alteration requests (taking it in and also adding buttons on the back). I had absolutely no issues with the costs, timing, and pricing. I recommended this salon to my cousin not too long ago, and I thought I should write a review!

I just purchased my dress from Affordable Bridal Boutique last month. I worked with Jamie and she…read morewas incredible, knowledgeable, and kind. I came in twice because I was being indecisive and she was so helpful and patient with me both times. The selection of dresses here is astounding. I believe anyone can find a dress here because of their variety and prices.

I found so many amazing options here for my wedding. Very flattering, modest, elegant, tasteful…read moreselections overall. The service was impeccable and the employees are very kind and attentive. I had to walk from a ways away, and I was running late, and was greeted with a cold bottle of water & a smile from Reagan. I came alone with no guests, and I felt very cared for even still. After a nightmarish experience at a rental wedding dress shop the day prior, this was a complete turnaround, and just what I needed to feel beautiful and confident for my wedding. I ended up buying a dress, veil, and tiara here. I'm so pleased with this location, their selection, and their staff.

I had the BEST experience shopping for my dress here! First of all, if you are looking for a dress…read moreto wear to the temple, all of their dresses are temple ready which is awesome because that mean little to no alterations, and they had a great selection of dresses. I didn't feel like I was being hovered over by staff like at other locations and had just the right amount of attention for my liking. I appreciated the easiness if it all. The owner Shelley helped me out personally and was accommodating to me in all of my weird awkward moments. She handed me a bouquet to hold and held a male mannequin next to me so I could envision how I would look on my wedding day. Thanks so much Sweetheart Bridal for all of your help and for making me more excited for my big day!

Just left and had an awesome experience! Sadie helped us and she was amazing. So sweet and helpful…read more We loved that we were able to pull dresses and our bride loved that she was able to try on the dresses by herself. Such a relaxed, fun, simple environment and super great prices. Sadie was so great and fun! Totally recommend this place.

This location and the staff were extremely helpful to me. After wanting to avoid them for being the…read moreonly location in Utah that anyone shops at, I ended up going there. And I'm glad I did. And I can see why it's the most popular place to buy at. I spent a couple appts there figuring out what my body sucked at looking good in, and what it looked ok in. The ladies were patient, and helpful, and respectful of my wishes. I'm a picky brat, and needed to be perfect, and honestly hated trying on dresses that made me feel less than perfect. But they didn't waiver in service, and the photo I posted with the blonde employee made me feel like I was important and that's all I wanted spending as much money as I did there and on this dress. They didn't rush me, which is an important thing because I need to add that I was still trying to decide if I even liked a dress right at closing time. They waited until I was done, and then locked up, never making me feel rushed. I loved my dress, and loved my experience. Also, the times I felt the most stressed while purchasing, was when I brought annoying friends or family. Go by yourself brides! Also, I didn't give 5 stars because of the ridiculous schedule the alterations lady had to work with. I had to take my dress elsewhere because of how limited her schedule was. Couldn't do it in time for my bridals or wedding, despite having my dress a month in advance. Also, it's weird they're closed 1 day of the week. Tuesday's? Really? Idk why but I had a lot of free time on Tuesdays, and they were never open those days.

Experience finding the dress was great. The sales person sold me on some shoes and foot pedals…read moresince they were not comfortable shoes. I just got them because I thought I could return them if I decided not to use them. They said that since the event date had passed I couldn't return the shoes or the foot pedals even though they were never opened or used. Wasn't aware of the policy at purchase. Probably will not be going back solely for poor customer care.

I wish I could leave less than one star. Brooke is so rude. We ordered a custom dress, which takes…read more3 months. Paid for it up front. Two weeks before the wedding, we went to pick it up. Instead of a custom made dress, she had taken the bodice from an old dress and sewed it onto a skirt. The bodice was 3 sizes too small, and dirty to boot. Instead of any kind of apology, she stone faced said to go look at the racks of already made dresses and find a different one. We had no other choice. The wedding was in 2 weeks. My daughter was sobbing in the dressing room and all brooke says is, Are you kidding me? Zero apology. Nothing human in her reaction to the dress being so wrong. Just a, "Go start over looking for a dress." Do not go here. I wish I could stress this more.

I paid for a custom dress and never received it, and had to scramble to find a new dress a week…read morebefore my wedding. Brooke said she would process my refund and I had to follow up with her 3 weeks later because she hadn't actually done it. There was such a lack of responsibility on her end, she was not professional at all. Do not go here.

This store had the most personal and warm girls there. They have beautiful dresses and the girls…read morereally know what they are doing. A great atmosphere I recommend them to every bride

I got my dress from here. The staff is knowledgeable because the sales girls are also the…read moreseamstresses! So they actually knew what they were talking about! After the alterations they turned my dress into exactly what I wanted! Loved my experience here!

If you're wondering whether Pritchétt Bridal is worth the trip, the answer is absolutely yes…read more We went somewhere else first, and I honestly started thinking we might have to travel out of state to find the right dress. Then we came to Pritchétt Bridal, and everything changed. The moment my daughter walked out in the dress she wanted, we all literally gasped. It was one of those unforgettable moments. They make you feel like a princess from the second you walk in, and they truly listen to what she wants instead of pushing her toward something that isn't her style. Savannah was our consultant, and she was 10/10. She made the entire experience what it was. She was the absolute cutest--so kind, fun, and genuinely excited right along with us. She made the whole appointment feel so special. Watching my daughter find the dress she wanted was such a special memory, and Pritchétt Bridal made the entire experience magical. We couldn't recommend them more!

I LOVE THEM! They are amazing with helping you find your dream dress. Steph is the best owner and…read moreis there to help you and ensure all goes well with this stressful time of wedding planning. Talk about down to earth. I recommend this shop to find your perfect dress. I didn't even have to go to other shops. The staff was so comforting and engaging. The dress quality is one of a kind as well. They truly will make your dreams come true. If you're new to the wedding world and want an amazing experience GO TO PRITCHÉTT!! Looking at other reviews, I had Regan and she was thee sweetest and so friendly. So disregard the last review. I think she was amazing! Very involved!

Alterations for mother of the bride, bridesmaid dresses. Both were finished beautifully. Owner…read moreSue was knowledgeable and friendly. She made fitting fun. Also hemmed two pairs of pants. Highly recommend.

The quality isn't that good and they charge $35 to gem one pair of dress pants. They also hemmed…read morethem too short. Can't fit it now.