I thought the owner was supposed to be religious, but from what I saw they are full of shit and…read moretreat there employees very poorly. The place is dirty, there was maybe a 3 week span that it was clean. But in the last 2 weeks it looks like crap especially in the early afternoon. I won't go back to this place

A lot of the older reviews seem to be from before the remodel/refurbishment, so I wanted to share a…read moremore current experience. The laundromat was incredibly clean and honestly a really pleasant place to spend time. The machines were easy to use, and the payment app made everything simple, especially for the larger machines. I was able to wash bulky bedding and comforters with no problem at all. Would definitely come back.

Poor customer service. Unaccountable staff…read more Prepaid for some dry cleaning. Nearly doubled the fee to actually pick my stuff up without asking me first if I wanted to double the agreed upon service amount. Staff was unknowledgeable and unwilling and uncaring to work through it. Do not recommend this establishment for dry cleaning services.

I purchased some t shirts in a Black Friday online sale and when they arrived, I loved everything…read moreabout them... except the fit around my stomach. Very baggy, I looked like I was wearing a box. However, not wanting to give up on the shirts, I searched for some local alteration businesses and to my surprise I found BYU laundry. I brought my t shirts in and the entire process was so easy. I was a little concerned at how quickly the seamstress sized up my needs (I was worried she might not measure properly) but judging by the results, I had no need to worry. They did an amazing job... and it was only $6 per t shirt!! Considering the shirts were only $10 each, I'm walking away with tailored t shirts that fit my body exactly for only $16... that's UNREAL. Cheers, BYU Laundry!

We breed Golden Doodles. After their heat, things can get very messy. We have three large "My…read morePillow" dog beds that needed a good washing. Soap Box extra large washers and dryer were perfect. $4 to wash each one and $2 to dry each one. However the equipment wasn't my inspiration to write this review. It was the employee, Cicily. Somehow she could tell I was a Laundromat novice. Maybe the awkward way I was inspecting the washers.... She walked me through what machines would be best for certain loads, how the machines operated so I knew how to use them, and especially her willingness to go the extra mile. When she discovered what stains I was trying to get out, she grabbed some peroxide and showed me how to apply it. I will visit a business based on my needs, but when one offers an experience that make you feel they really care about you, I'll find reasons to come back.

I've been going here for a couple weeks and today I guess I parked outside of the parking…read morespot--another car was parked the same and I didn't even think. I came out after doing my laundry and my car was booted. The employee there wasn't at all understanding and just said if he made an exception for me he would have to for everyone. I saw no signs outside about booting. He told me he would only take $60 in cash. I said I would never return after this and he only said, "I'm sorry". That's how much they care about their customers or customer service. Apparently this is how Soap Box makes their money, no warnings or help just charge you $60 in cash. I feel very taken advantage of.

First time doing business here. Gave them my suit coat and pants. The pants came back with six 4-6"…read morepermanent scratches on the pants. No idea what happened, but the pants are ruined. Besides that, they gave the pants two creases for some reason? Not that it matters at this point. I paid them $17 to destroy $80 pants.

They cleaned the oil off of my silk dress and cleaned my formal dress three times for me to get the…read morestains out. The front person was nice and helpful. I will be using them again.

We are reliable in laundry and dry cleaning of your beautiful dress, clothes and all other materialsread more

I had them clean a cashmere sweater last month, and they did a great job! Took another sweater in…read moretoday to be dry cleaned, and found they'd raised their price by 50% !!! When I asked about the price increase, I was told that they did so to match prices at Red Hanger - we don't even have Red Hanger Dry Cleaner here in Orem! Not certain that I will use them again.

They returned two shirts with the buttons broken and missing. I returned them to get them to…read morereplace the buttons and they only retuned one shirt with no buttons again! I think they have a different name now.