I'm so incredibly disappointed to have experienced this place. What a complete waste of my time. I…read moreonly came here because like many people in this country experience, my insurance changed and thus I had to find a new primary doctor, a new gynecologist, a new everything. My new primary didn't inform me that she was sending me to a religious zealot who wouldn't let me choose what I do with my own uterus. You should not work in health care if you're going to push your religious beliefs onto your patients, especially working with women. I came in leaning towards getting paragard (copper IUD) but still had questions. They told me when I was already there and undressed that they don't do that one because Dr Fromlak believes it to be an abortion type of birth control. Absolute bullshit. This also makes me question her intelligence level. They could've told me this on the phone when I scheduled my appointment. My primary could've also asked me when she met me how I feel about religious zealots in healthcare and maybe I never would've ended up here. 0/10, highly do NOT recommend.

Awful, just awful! The front staff were great but Dr. From oak is ridiculous! I went in with…read moreexcruciating pain during intercourse. I was there for two hours only to be told to use lube and then ended the appointment! I have many other symptoms that align with endometriosis and brought them up to her and she said those were not symptoms of endo.‍ I left enraged and discouraged. Nothing like going in and being vulnerable and in pain only to be gaslit!

I had a great experience here. I had an MRI of the brain…read morelasting just under 40 minutes with IV contrast. This facility is the only one in Sutter in our area that has an ultrasound and nurse on staff for visualizing veins for the IV insertion. I asked! As soon as I was dressed in the hospital gown, Carly was the nurse who ably, quickly, and painlessly put in the IV line in a couple minutes. She had a competent and kind nature. I was very grateful as my MRI in February required 9 tries with lots of pokes and 45 minutes for a successful IV placement-all this happened while I was in the head cage midway through the MRI and I had to remain still. A bit of trauma remains from that experience. Jim was the MRI technician and he was no-nonsense, reassuring, professional, and all around excellent. The 3T MRI machine at this location was super comfortable and the head cage which keeps your head still was ample in size compared to others I've been in. The comfort factor of the machine was excellent. They had a film playing nature scenes and a radio station selection which helped to distract me. The MRI experience was 5/5 Signage to the imagining center was so poor we had to drive in a circle to find the suite which added unnecessary stress for a time sensitive check in. We followed the arrows but were led astray. Imaging is at the very front- and there are two separate imaging suites to top it off. There are three different medical entities in three very large multi suite adjacent buildings- Kaiser, Sutter, and UC Davis. It was also confusing to leave the imaging center to the lobby after getting dressed...again, better signs would help a lot. You are a bit confused after some of these tests.

At the time of this review, walk in patients are not allowed until 8 am (the facility opens at 4:45…read moream). I arrived ten minutes before 8, was checked in, and told I had an hour wait. I was finally seen at 9:30 (all those Urgent Care patients again....) So the key is to show up very early (on a weekday, btw) and bring a good book. The poor technician was rushing around like crazy. Ghastly.

Dr Gauchan is just the best oncologist! He is very through. He is very considerate. He has treated…read moremyself & one of my cousins. Dr is always on top of what is going on with me. His manner is very caring, always has a smile. everyone who works there are very considerate & kind. Best of all Dr makes you feel calm & always explains everything to you where you can understand .

Dr, Gauchan is the gold standard of care!! How he does not have 5 stars is insane!! Have stage 4…read morecancer have seen 3 other oncologists. He truly listens and takes the time to talk with you, making you fully understand everything that is happening. Even though you may not want to hear it he makes sure that you do understand!! He is on the cutting edge of technology and treatment!! His staff well Eddie makes you feel like you're not alone as does Dr, Gauchan. Eddie welcomes you with a warm smile asked about family and as well truly cares!!! Dr. Gauchan is one win a million and I only wish we had more doctors like this that honestly care!!!

Dr Hedman and his colleagues have been taking care of me for years. I will never change Doctors…read more The care that I get and the time they spend talking and answering all my concerns and complaints is amazing. I have had Kaiser and other HMO's and if I got 15 min with the Doctor I was lucky. When I see Doctor Hedman I get an hour to an hour and half. I could ask for better care and attention from his whole office. If your lucky enough to have Dr Lichti or Dr Brown you'll get the same great care. These are Doctors who really care.

I have been a patient of Dr. Brown for many years and I feel so grateful and blessed that she is my…read moredoctor. She is always available when I need her. She knows me really well, listens to me, and I feel we collaborate together on my health care. I have chronic Lyme tick disease and she has worked with me over the years as I go through my many relapses. Most doctors don't want to treat patients with Lyme and/or the aren't knowledgeable about it. Quite frankly, I would be lost if I didn't have her support and expertise as I navigate my life with this disease. Part of the success of her practice is do to her excellent support staff and especially her medical assistant Lisa, who is exceptional. Lisa always comes through when you need her! Thank you Dr. Brown, you're the best.

This is the "best" walk-in clinic, hands down. I went in with an ear problem and the PA and Doctor…read morewere "outstanding". Very friendly, and took wonderful care of me. I would not "hesitate" to return! Thank you so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

First appointment with Sutter. Beyond unimpressed. We had Kaiser the last 8 years. Walked in. The…read moregirl barely looked up. Office was sterile. Employees barely smiled or welcomed you. No one seemed to like their life. But where I'm really upset - livid. I came in for sinus issues. Was nonchalantly asked about getting tested for Covid and Flu. Assumed it was part of the cost of the visit. GOT A $700 bill of which I was responsible for $525 out of pocket. Are you serious??? A Covid and Flu test swab up the nose cost me $525? Dr. Lang did not ONCE mention (hey labs may be super expensive OR maybe only get them if you're really concerned). Honestly, it feels dishonest. I tried calling the office to talk to NP Layug. They never got me to her. Sent me to some general and unhelpful line. Negative 5 stars. Compared to Kaiser, Sutter is a mess.

The level of care I received from Dr. Loidolt and his staff, the consideration, experience,…read moreprofessionalism, and attention to detail goes unmatched. Each member of his staff goes that extra mile to make sure everything is in place and organized before, during, and after my surgical procedure. Dr. Loidolt skill and compassion are immeasurable. He takes the time to answer any and all questions prior to and throughout the entire process. What is equally important is that even after the surgical procedure, the communication continues to ensure that follow-up care remains top-notch. (This was sorely lacking from a different local spine surgeon I was unfortunate to endure - a horrible lesson learned). Given his peer-recognized skill, communication, and outstanding patient care, I highly recommend Dr. Travis Loidolt for everything spine related.

Back fusion completed by Dr Loidolt and hia staff. This Dr…read moreand his staff are the best. The care was and still is about me. Can only say how absolutely refreshing for myself and my family. If this is a decision you have to make Dr Loidolt is the answer.

Disrespectful. Unprofessional. Dismissive. Arrogant. I…read morecan't believe that I was a patient of this practice for 10 years and ultimately treated like this. I was assigned Dr. Roy Harris as my PCP. Although I prefer to have a female PCP, I was okay with scheduling all of my appointments with his NP Janina. She was awesome, but eventually moved out of state. I then scheduled with NP Wendy and was happy for the most part with the care I received. At around the time she retired, the practice brought a female MD on board. I thought, "Great, I can finally have a female MD as my PCP!" Her profile described her as exactly the doctor I had been waiting for. When I called the office to schedule an annual physical with her, I was told NO because Dr. Harris was my PCP. I told the scheduler that I was not comfortable with a male performing a physical and asked to change my PCP to Dr. Michelle Do. I was told that had to be "approved" by someone named Cynthia in the office and I would receive a call back later that day. While awaiting the call back (which never happened), I started reading reviews online and was appalled by the multiple negative reviews of Dr. Harris specifically. At that point, I was not just uncomfortable with having a male PCP, but with him being my PCP. It took two more calls to the office that week to ultimately be told by Cynthia that I could NOT change my PCP assignment. It did not matter to her that in 10 years, I had never had one appointment with him or that I was completely uncomfortable with him. She claimed the practice has a policy about switching doctors. When I asked for the policy via my patient portal, she admitted that there was nothing in writing. Anyone in health care knows that if it is not in writing, then it doesn't exist. She was incredibly rude and dismissive. By the end of my phone call, the scheduler Roberta and Queen Cynthia confirmed the following: If I were a brand new patient, then I could choose Dr. Do as my PCP. Because I was already a patient, I no longer had a choice. (Whichever PCP a patient starts with is who they are stuck with.) If I wanted an annual physical with a female, then I could schedule with a nurse practitioner or physician's assistant. The female MD in their office was not a choice for me simply because my assigned PCP was Dr. Harris. Their supposed "policy" of not allowing patients to change their PCP is completely disrespectful. Brand new patients have a choice but established patients do not. Their website claims to "deliver personalized health care" and that their "philosophy is to provide individualized care", yet they will not allow patients to have a say in who provides their care. Horrible business model.

I rarely need any medical care and usually work with his PAs for urgent issues during cold and flu…read moreseason. But I recently saw Dr. Harris for a pre-op visit before knee surgery and was very uncomfortable with the experience. He made an unprofessional comment after confirming that I had a C-section, saying it made me a "real woman." That was inappropriate and hurtful. Especially given my birth trauma that resulted in the section. He made some other hurtful comments about other issues during the exam. He did say, I hope you don't take offense so he understands some level of social protecol. His manner throughout the appointment was also extremely awkward. His responses felt delayed and disconnected, which made it hard to feel confident in his care. Overall, the visit felt impersonal and more focused on billing and routine checkboxes than on individualized medicine. I left feeling uncomfortable and unseen and will be going elsewhere.

The practice has really declined as it has grown. There is an absolute lack of communication from…read morethe Doctor and Office Staff.

Dr Teng provides me with excellent care! I've been her patient for 4 yrs! She is my Primary Care…read morePhysician with excellent credentials. The office staff is always very friendly and professional! They respond very quickly to my calls and schedule my appointments often same day or next day. Dr Teng is very professional, knowledgeable, friendly and I believe she displays a sincere care for me as a patient. Christopher Cline 04/30/2026