I always love coming here. Staff is great and the equipment is new. Michael does a wonderful job of helping people with classes. I'm a black card member so I can go to any Planet Fitness in US. No gymtimidation! read more

Planet Fitness - Gyms Near Me - Carmel, Indiana

They are not open during advertised hours!! I don't understand how you don't open on time? There are literally cars in the parking lot waiting at 8am when hours say 7am. People in the lot said this is a frequent occurrence. I will be canceling and going where I can trust morning hours' opening, a bare minimum requirement for a gym read more

The entire gym smells like B.O. the smell hits you as soon as you walk into the door it stinks send help make the gym smell better.

Clean and friendly staff. Great gyn and low rates. I like the hydra massage post workout.

The cancellation policy. I can't visit a gym because I moved to IN from AZ. There are no gyms close. Besides, I'm in a nursing home and cannot use their services anyway. I called the number for the East Tempe AZ location. I talked to a gentlemen, explained my circumstances and he said he could cancel my membership. This was in July of this year. He told me the cancellation was done and that I might have to pay August fees. August fees were deducted from my account. Now I'm being charged for September. I sent a message through the website with the subject of membership cancellation. I wasn't surprised that my specific issues were not addressed and got a form letter type response about how to cancel. Either you help people on the phone and you're lied to or you don't care when a person is in a nursing home and can't go cancel a membership. read more

Nice facility but over crowded. I tried to come multiple times both early morning and evening, all of the strength equipment were occupied. I guess it would be a good option if you do strictly cardio or come during the middle of the day? read more

Had a great experince with Kyndal. Issue with my membership, she was super kind and helpful. This is my favorite branch I've been to in Indy. read more

The staff at this planet fitness were very friendly and helpful. There were a lot of machines that you could workout on and it didn't seem over crowded. I was able to utilize what I needed to without having to wait. The gym is not a 24 hour gym. It was very clean in the gym. PF does have were you can workout with a trainer or you can do it on your own. Also with the black card membership you can bring a guest which a plus because who wants to work out on their own. I know I don't at times because that workout partner helps to hold you accountable and it motivates you. There are people who say they can't take PF serious but I feel that it's a good gym to get your weight lifting in along with your cardio especially for a reasonable price. What gym do you know that you will be able to take a guest with you and they not put a limit on your guest pass? Yeah they do have a one time annual fee but that happens in March and you do not have to lock in a contract. You just have to give a 30 day notice if you want to discontinue your membership. read more

See all

Just signed up today at the Planet Fitness with my wife Enjoyed a light workout on treadmill and loved the massage chairs which are included in the Black Card package. Also tried the Hydrotherapy table (which doesn't get you wet) but feel like whirlpool jets running up on down your back. Very soothing but watch out if you're ticklish. BeautyAngel total body enhancement was interesting that my wife tried out. Bring sunglasses if this is one you want to try it. Mild shaking is experienced in this one and do heed the warnings. Overall Carmel location was nice read more

See all

This is why it takes so long for a workout at Planet fitness in Fishers. They should add this to their website pictures. Some of us are there to workout not do social media. read more

Planet Fitness - Are we there to work out or play with our phones?! - Gyms Near Me - Carmel, Indiana

Thinking PF was a trashy gym with all the wrong clientele, I avoided this one for a while and stuck to expensive gyms like Lifetime. Lifetime kept raising the rates without anything new to offer for it, so I finally left and checked out this PF. The staff were informative and polite, with zero pressure to purchase anything (which is a huge plus in my book). I ended up purchasing a black club membership, and enjoy the benefits so far! (But seriously, why does a fitness center have tanning beds?! ) This location has a few separate rooms, which is nice if you want to workout with a little more privacy. Everything in the main room all faces the front, which can be a little intimidating. My two complaints are: - There's no scale in the restrooms. I have goals I want to track and having a nice scale at my gym would be desirable. - The crowd meter on the app is always at one or two bars (out of ten), no matter how busy it is in person. I went in on a two-bar evening and it was PACKED. Please fix this! - Some free weights would be nice. The bars on the track aren't good for benching. read more

16 year old, one to join planet fitness. We signed up on the app and it said that for the first visit a parent would need to come into the location and sign a waiver. However, when we arrived at the location, the representative at the counter said that no waiver beyond the app was necessary. Fine. Despite paying for the initial membership fee with my credit card, the app now is requesting my checking account number for a monthly debit. I asked the same representative if I couldn't just use a credit card? He he said because the member was a minor have to use my checking account. We didn't want him charging different things on my credit card. Which, of course is a lie he made up on the spot. Not a great way to start a fitness relationship by lying to your customer's face on the very first day ! read more

I can manage my membership electronically but can't cancel it? I have to either physically go to the gym or send in a "letter" to cancel my membership, really? They don't have any issues taking my payment electronically each month read more

So far it seems like a great place for the wife and I to get our workout in together. However, it's very annoying to see people walk away from machines without wiping them when their done & people slamming weights down. The cleaning of machines when your done is higher to me, so I clean before & after I use them. C'mon people don't be nasty & rude and cleanup after yourself‼ read more

Planet Fitness - Gyms Near Me - Carmel, Indiana

See all

I like this location of Planet Fitness because it never seems too busy. Nice staff working the front desk make check in quick and easy. The equipment seems to be well kept and always working. Happy to have this location so close to home. read more

I can't say enough about this place. In my 60's (ugh) I decided to start taking better care of myself. Better late than never, right? The staff is incredibly friendly, everything is spotless. The staff is always quick to answer questions about machines, or give suggestions. Most of all....to this guy who thought he would abhor the gym experience, they made me feel welcome and not intimidated at all. ESPECIALLY if you're a newbie gym user, this place deserves checking out; read more

I made a review 11 months ago of this facility and things haven't changed much. My #1 issue is how slow this location is when it comes to getting equipment fixed. The hamstring curl machine has been out of order for almost 2 months now. This is something that happens repeatedly, equipment goes out of order, it takes months to get fixed. I feel like this location could use at least a monthly or bi monthly deep cleaning, even just out of operation hours since it's not a 24 hour location, there tends to be a lot of dust in the bathroom vents, and on the hanging light fixtures from the ceiling, I tend to notice it in between my sets when I'm resting and just looking around. The staff is very friendly, helpful, and accommodating, it's just these two issues that I have a problem with. I do see them clean quite often so it's not to say that this facility is dirty and not taken care of, it's just the things that are probably harder to get to during operation hours. read more

My best friend am I just started and we already love it here the black card offers a lot of benefits for it's price that you wouldn't expect. I wanted a trainer and for that it's very expensive but for $22 a month that's in clouded here and Jaylin is honestly amazed he doesn't let you quit and gives you time as a beginner to work your way up. He will design a work out plan for you that is 3-5days a week and offers classes Mon-Fri on upper body, core, and lower body + more. They will take into consideration your health, goals, time frame ext. and it's realistic. Plus the tanner and massages and body Enhancement bed is a great bonus. It's honestly worth it 100%! read more

Planet Fitness - I love that you can scan the equipment and watch a video to learn how to use them - Gyms Near Me - Carmel, Indiana

See all

So far in my two weeks of visiting this location, I've been pleased with the setup and design of the location and customer service. Front desk is friendly and location is clean! Something I have noticed that stuck out is that the majority of folks don't clean the equipment after use... not sure how this originated but if you want to make sure what you're using is clean, wipe it off yourself. read more

Planet Fitness - Gyms Near Me - Carmel, Indiana

Most of us cannot return to the gym because we are COVID high risk. It would have been proper business to send out notifications as to when you were going to start charging people again AND also the 40.00 annual fee. But you expect people to sit around looking at their gym contracts to figure out when their annual fee is due. Wonder how much you made off people with your business negligence. That fee is still pending on my bank account and you couldn't even remove it. You all suck! read more

Really nice facility. The staff is friendly and really helpful if you have questions. It does get really crowded after work but mainly in the parking lot. For the most part you can get in on all the machines and hardly have to wait. The only thing, I have noticed people don't always clean off their machines...but I also noticed if I start doing it people around also start. So just set a good example and everyone else follows. Very happy I joined :) read more

My husband and I really enjoy planet fitness! Always clean and the staff is friendly when we walk in. I appreciate the low costs but they do have some extra fees than just the advertised $10 per month. I am giving this 4 stars because my favorite part is the 30 minute express room located in the back. A great weight lifting mixed with step cardio set up that is run by red and green lights. Well the room is only supposed to be for clients looking to use that room for the full rotation and every time I am there, other guests are using the equipment for their own personal workouts. Drives me nuts!! But I like the setup and cleanliness for sure, two thumbs up! read more

People don't clean their machines. I've talked to the front desk about it... they don't care. The cardio room is used by everyone except people trying to do the cardio routine, which I want to do. The hydromassage beds were out of service the last few times I attempted to use them. Some staff are extremely helpful and pleasant and others just want to pass judgement on the clients. read more

It's been over a year since I last visited this planet fitness which is my own fault because of work and not taking good care of myself lately, but I've gone back this week due to my latest results from my blood work which were not good. I've always enjoyed this planet fitness because it is very well equipped with various nautilus machines and exercises you can do as well as training and classes. It is definitely a no judgement zone and the staff are very accommodating and friendly. The only thing I would say is the staff needs to work on marketing and pushing the black card membership a little more when someone asks a question about their membership. Tonight is a perfect example. I asked one of the staff about getting access to a planet fitness in another state since I travel for work every other week, and he told me I needed to have a black card membership instead of a standard membership. I paused for a couple minutes to see if he would offer me the chance to upgrade to a black card membership, and he did not. He just put his head down and ignored me. This would have been a perfect opportunity for him to market the black card membership to me and get a sale. The manager of this planet fitness should consult with his or her staff about this incident so that they can learn from it. Market your memberships when you can! read more

Joined here in the winter and have really enjoyed working out at this location! With my busy schedule it's sometimes difficult to stick to a workout routine, so I don't have to feel bad about spending a monthly fee on a gym since it's on $10 a month Most other places are $30+ a month for similar equipment with a $200 sign up fee. There is one additional annual fee of around $40-$50 here, but with that only once a year it's still a cheaper price than anywhere else! read more

As a gym rat this is no the best place to work out most people don't even use machines right.

I was not paid to leave this review. I can't say enough good about this gym and I'm a gym snob. I travel for work all the time and usually have to pay for a day pass to a local gym. I called in and the receptionist named Laura was very friendly. She said the gym would be happy to give me a guest pass for free. The online process to obtain the pass was ridiculously easy. I presented the barcode when I came into the gym and I was in the locker room in a matter of a minute. The equipment is extremely clean. The gym is immaculate. They have very clean showers and a changing area for men who are shy. I was very impressed read more

All I can say. It's clean, friendly & great environment. Everyone does a great job wiping the equipment off after each use. read more

Planet Fitness - Gyms Near Me - Carmel, Indiana

I would normally give this gym a 5 star rating, but I won't because the morning staff is awful. You can't get a smile or two words from them. There is a female employee in the morning who glares at me every time I come in. I like working out in the morning and having outgoing and friendly employees would be nice. I hope if any PF manager sees this they can contact me if they want. Customer service is everything. read more

Great place to get in a good workout at your own pace. Tons of options and plenty of help from the staff when needed! Never felt judged or like I don't belong. They really live up to their "judgement free zone" :) read more

Been a member now for 2 months. I opted for the $20/month membership because it allows me to bring a guest every time I visit. Also allows usage of tanning booths and various massage functions (massage is all mechanical; sorry, you don't get a beautiful masseuse!). Otherwise, cost is $10/month. Either way, this place gives you lots for the money. All the equipment is new, and it's kept clean by the staff. I wanted a gym that had Stairmaster machines, and while theirs are not Stairmaster-brand, I think they're even better than the Stairmasters I'm used to using, mostly because it's easy to control speed and start/stop with the hand grips. They have three of these machines, and so far I've never had to wait to use one of them. The place is loaded with treadmills and elliptical units. I can't imagine ever having to wait to use one. The strength-training equipment is excellent, and for the most part, there are two of each machine. I've never had to wait to use one, except once. In that case, they have just one chest-fly machine, and it was being occupied by a gentleman who sat on it for twenty minutes looking at his phone. Please, people! The staff is friendly and mostly very young, but seemingly well-trained. Their hours are convenient, never closing between Monday morning and Friday evening. My wife has called Planet Fitness my new home-away-from home, which probably means she wants me to do more yardwork. read more

Very welcoming and friendly staff. They are more than happy to give a tour to new or potential members. Plenty of cardio equipment, 30 min work out zone, stretching area, and a (free) personal trainer. This is a typical planet fitness. I am happy to see it in this strip mall. It has great hours (24-5) and weekends with decent times. It is only a week old. I feel like the staff are knowledgeable and handled every question I've had. It has plenty of the color purple along with clean machines. Lol I am happy they have a night crew come in at the end of the day and do a clean. It seems like they have a lot of stations as well for easy do it yourself wipes. I Can't wait to see how well this location keeps up with the new members and cleanliness. Updates to come! read more

I used to love Planet fitness for being open 24/7. Now they close without letting you know, there is high turnover, and the hours are consistently changing. I am seriously considering going to another gym and leaving planet fitness. I've been a member since 2017 and I am NOT happy that these inconsistencies are constant. It interrupts my life and schedule as well as everyone else's! read more

Great place to workout. Their trainer Mark is super helpful and knowledgeable without being pushy or over the top annoying

The "lunk" definition on the wall at Planet Fitness provides an example of Ricky, who slams his weights, wearing a body building tank top and drinking out of a gallon water jug. The other day I counted at least six tank top guys, high-fiving, dropping weights and grunting. I am happy that my first personal trainer 10 years ago explained to be that the bringing weights back to a quiet rest was part of the exercise. This is not a gymtimidation-free zone. read more

The manager, Rochelle, and her staff, especially Riley, are amazing. The club is so clean. I have been coming to PF for years and by far this is the best customer service, they help with everything. If you have any questions they are always available. They seem to know every client by name. It is very personal and professional and that is unusual for other PFs that I have been too!! Big shout out!!!!! read more

A great gym worth it's price. If I checked in as often as I'm here I'd certainly be a regular- perhaps that's why I quickly noticed when the morning employee schedule changed. While the new morning guy is decent, he's just not as friendly as the girl before him. Wherever she is- bring her back. Also, for a Planet Fitness they really don't use their lunk alarm as often as they could. Ultimately though, thanks to this Planet Fitness I've been able to run over 350 miles this year so far, with more planned. It's a strong recommend- as long as you don't crowd the gym while I'm there. read more

Best staff at Planet Fitness!! Feels like home! Thanks for being a great easy place to workout! Bringing in the new year in shape!!

Just be aware that the "no commitment" includes a $40 a year "club maintenance" fee that is assessed in July, August, or September. So if you were planning on just using it for summer months (as if you are home from college) plan on the extra $40 (or negotiate it being waived when signing up). I was informed of it when signing up (3 times I was reminded when I questioned the bill), I guess I was not paying as close of attention as I should of been or I would of challenged it then. Otherwise, great club. read more

BEST GYM EVER! The staff rocks. I was being followed by a guy and they were very professional about it and made sure i was feeling comfortable! They helped so much and even offered to walk me to my car. You should feel safe at a gym and the staff ensured i would after the incident! Also the membership was so easy to sign up for and super cheap you cant beat it! read more