Staff and "general manager" Rachel are dishonest and unprofessional. Very unsophisticated screaming and yelling inability to converse with no problem resolution skills. Requested refund and have yet to receive. Save your money and go elsewhere. Immature with lack of ethics from management. read more

Welp, I guess I shouldn't expect less at 6pm... weight benches were all taken....and I don't know what else to add but again Yelp requires reviews to have a certain amount of letters... read more

I have been going here for a few years now and have always left great reviews about the employees and manager. This time I am leaving a 5 star for the employee Kyle, this guy is always so respectful and makes you feel wanted when going there. I can walk in there not in the best of moods and he always changes that with his personality ! This is one employee I would want if I opened a business again. Excellent job Kyle!!! read more

Bare bones (no pool or swanky stuff) but great equipment. I love the circuit - I get all body parts done in 30 minutes. People don't bug you here & signs are even posted about no grunting and the like! I love all the purple throughout! They have tvs and ports for your cell on the equipment. You can even get a token for the massage chair - how I usually end my night here. All included for $10/mo (w a $30 start up membership) - OR $20/mo (m fee waived) w a free guest pass/sx. read more

Planet Fitness - LOVE the 30 min circuit!!! - Gyms Near Me - Clementon, New Jersey

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My day gets started late. Arrived at the gym 730 on a Saturday. But for some reason they close at 7pm. It's tough for me to find consistent motivation and for them to be closed at 7 o n a weekend is ridiculous. read more

Been a member of PF since 2015. Move around a lot because of work, and have never had an issue at any club. Moved to Voorhees NJ in August and asked the club to transfer my membership. They said "don't worry about it", so I haven't Since then, never had issues...until this week. They hired a newbie to work the early morning. She made me wait 15 minutes on Tuesday because she couldn't find me in the system. I understand these are franchises, but come on now. No one else over the last 6 Months has had a problem finding me. Eventually she took down my info and let me work out. Mind you while I waited, she continued to check everyone else in, included to tan. Finally, politely I said "can you just let me run please?". She agreed Came back today and same thing. Still can't find me in the system. Takes everyone else while I wait. Finally says I need to "join" this club. I explain I'm moving to Florida next week so it makes ZERO sense to join with 1 week left but she won't budge. So I leave Here's the thing. I understand the franchise thing and joining local, HOWEVER PF also loudly advertises Black Card = access to every location The correct thing for new employee would have been to follow-up with me the same day or next day BEFORE I wake up early and drive 15 minutes to the gym, OR let me work out since I've been a paid PF member for 6 years now Don't be a membership nazi This won't get resolved because PF doesn't care anyways. THE CUSTOMER IS ALWAYS RIGHT read more

This location is so ridiculous they target specific people about the mask policy. The area manager is the most unprofessional person I have met. I put my mask down to drink water, and she came running, yelling across the gym to put my mask up. Annoyed, I said, are you serious? I'm drinking water. A few minutes later, she's following me through the establishment once my mask fell off my nose once again; here she comes screaming. This escalated to the point where words were exchanged between her and I. Quickly finishing my workout and leaving, she continued to mouth off to me, she's so childish she canceled my membership. What a great way to promote a gym. An area manager is to take care of customers in a calm manner. This has been the most ridiculous situation I had to deal with. I will never recommend this location to anyone, even if they offered a free membership. read more

Planet Fitness is a company that offers a cheap, general gym membership. I most appreciate the fact that it is open 24 hours a day and relatively obligation free. It's ten dollars a month, you can't beat that. They have a lot of equipment, but if you're extreme in weight lifting, this isn't the gym for you. My brother is an amateur body builder, and the weights weren't heavy enough for him. Also, they have a policy against grunting and dropping weights. They call this the "judgement free" zone, and their emphasis on this is kind of annoying. There's even a "lunk" alarm for people who make too much noise when working out. I like the fact that they have cleaner in spray bottles and paper towels stationed throughout the facility, makes things a little more sanitary. This gym doesn't offer classes like yoga and etc, but I don't need those, so personally I don't mind, though I know many people who choose gyms based upon class offering. They are mostly cleanly here; I have seen scary bugs in the locker room though. The staff is friendly. read more

Planet Fitness - Dark outside photo - Gyms Near Me - Clementon, New Jersey

Can't beat it for $10/month. Don't have all the fancy classes, drinks and stuff but it's clean, friendly and has everything you need. If you want all that or are looking to become Mr Universe this might not be the place for you. I signed up here around the end of 2017 after a health issue and managed to lose 40 lbs and keep it off. Fast forward to 2022 and I just rejoined after canceling during the pandemic so I can lose all the weight I gained back during the pandemic. I've never been the jockey, gym guy type so was always reluctant to join a gym after going to some other more muscle head type places as a guest and not enjoying the experience, but this is a pretty laid back place. There's all types of people here and everyone I've dealt with member wise, from the people just starting out to the ones you can tell have been at it for years, have always been friendly and accommodating. Only complaint I really have is the fact that they aren't open 24 hours anymore. They close at 10 during the week and most of the time I can't get there early enough to get a worthwhile workout before closing so I end up not being able to go at all. And closing at 7 on weekends is just too damn early. read more

y'all never got toilet paper in all the stalls smh how many times I gotta hobble out the stall w my draws down to get toilet paper from another stall. This is getting old read more

I don't planet fitness was 24 hours. I totally understand when the world was kind of weird with the pandemic/COVID, but it's like this location is taken of advantage of what was going on and not going back to their normal hours which is what I originally signed up for. read more

I think the very first time I came here had to have been October or November of 2011. In January 2012 I signed up for a membership and I would work out 5 days a week. I currently work out 4 days a week. The membership is affordable and the staff of friendly. I like how it's 24/7 meaning you can work out there at any time. read more

It's cheap and not crowded. There are plenty of machiens open, and numerous fans are on. Spacious and clean lockers, and several flat screens for your picking to watch. read more

Been here as a guest a few times with a friend who is holds a black card. This is a great no frills gym. Not exactly what I am used to, however I think its a great choice for beginners. The gym is brightly lit now, looks like new lighting has been installed. This location happens to be opened 24 hours a day, which is great when you want to workout on off peak hours. They have some newer cardio equipment. I think I counted five smith machines. I do wish the dumbbells were a little heavier. However I realize this is a beginners gym. There is a nice little stretch area out of the way in the corner. As well as a workout circuit in the other corner. Planet fitness may not be for the seasoned gym goer, but I can see the allure if you are a beginner. A-OK !! read more

Black Friday is amongst us yet again and we know what this means.... the gym packed with motivated beings brave enough to stand up against the bitter cold, the aching, the restless and yourcelves!! Be cause of the gym is the effect of whom is within the gym!! read more

this is an okay gym for only $10 a month. There are no classes such as yoga, spinning, kickboxing etc but then again it is $10 a month compared to other gyms. They do have tanning booths in the front and massage chairs for those who have the black card ($20 a month) it's really a laid back gym. no grunting aloud. can get pretty crowded at night. One thing I noticed at this location is a lot of dust from the ceiling always seems to fall and if the staff do not clean it, it can get pretty dusty especially by the stretching area. There also seems to be a ceiling always leaking and some machine out of order Also there are NO stair masters!! They have about 100 old ellipticals that half do not work and the other half when you plug in your headphones no sound comes through. they should take about 50 out and buy some stair masters which would be way better read more

Very nice location with excellent cardiovascular and weight selection. LifeFitness PowerMill (stairs), rowers, Cybex ArcTrainer (Lower Body) et al. Yes, Power Mill was set to maximum 10 minutes on hill setting, but with plenty available and no one waiting, I could workout on one setting and repeat. I wasn't alone in gym. But plenty of choices. Great, friendly employees at desk. read more

Gym is affordable. However, it gets VERY crowded at night. Clients often sit and do long reps in the circuit, which ruins it for others. Locker rooms often get dingy. Equipment is often 'out of order' and takes too long to be fixed. But, I guess you shouldn't expect much for $10/month ... Or should you? read more

No frills gym with all the basic cardio machines, weight machines, free weights, and even a circuit training area. They also offer free fitness training with a staff member. If you are looking for a bare bones gyms this is a good affordable option. However, there are no extra such as a pool nor any Pilates, Zumba, yoga, etc. read more

Best fitness center for the price that I am aware of but it can be crowded in evenings and sometimes have difficulty finding a wiehgt bench to lift on during those hours read more

The customer service aspect of the Blackwood/Clemention location and the Planet fitness franchise as a whole is disturbing. I was charged for an annual fee after initially cancelling before it's due date. I would suggest going to Edge Fitness in Deptford. Their club is much more responsive and understanding of their customers. Edge fitness cares more about its members than the money they put forth into the gym. Even though each Planet Fitness is privately owned, they still act like they are an unreachable set of elites that refuse to bother with refunding fees that are their own mistakes. Save your money. Save your hassle with Planet Fitness. You can find a better gym. Better customer service and higher expectations. They truly have children working here. read more

it was clearly my first time at this location and the girl was very dismissive of me. I was also not told how to properly operate their tanning booths, speaking of i uploaded a picture of what they look like. Completely disgusting, I will not be returning. read more

Planet Fitness - Tanning booth. Clearly never cleaned. - Gyms Near Me - Clementon, New Jersey

Poor customer service, poor management. Last time I visited showers were limited and unkept. Fails to keep up with other gyms in the area that offer updated equipment and extras such as steam and saunas. read more

I frequent this location when I am back from college, machines are spaced out and not packed together. Never have had to wait for any machines. Nice gym and I am excited to see the renovations! read more

The service I received today (Christmas Eve) was absolutely horrendous. I am in management with a big name fitness company that I do not have access to while home for the holidays. I stopped in to Planet Fitness today, willing to pay the guest workout fee. I understand that guests typically pay a fee for a workout, especially when they are coming from out of state (such as myself). The front desk employee when I arrived (maybe upset that he had to work on the holiday) was rather brash and unwelcoming. He did not greet me, just looked at me and waited for me to say something. I asked him if there were free guest workouts for the holiday (my company does them for the entire week!) and he abruptly replied, "uh, no!" Shocked by his poor customer service, I kindly asked what the day fee for a guest workout is. He replied "It is $25 for any guest, even today." I asked why when their monthly rate is $10/month and he had nothing else to day. So I left. I called the location and a female answered the phone. I inquired about the guest workout fee and she indicated it is $21.40 for a guest workout and that is the standard rate. The inconsistency of information is unprofessional and the front desk employee was simply rude. I would rather drive out of my way, spend $25 in gas and pay another company's guest workout fee than support the Planet Fitness business. read more

Very dirty, disrespectful workers as well as people working out. I was very disappointed. I heard such great things about planter fitness in Clementon so I figured I would give it a shot. Maybe I was there on a rough day read more

Plant Fitness Clementon, Nj: I WAS SO UNCOMFORTABLE IN THE LOCKER ROOM.......So maybe I can get some people to weigh in: today while getting a shower at planet fitness a female staff entered locker room. There was no sign in doorway when I entered or left. I asked her if she thought it appropriate for her to be in there while I'm showering. She replied with a big smile, " I'm not looking at anything" and stayed in locker room long after I dressed and left to complain. The manager stated that she had every right to be in there numerous time and apologized once. I feel violated and am wondering if I'm over reacting or should I talk to an attorney. Please give me your opinion and if any experiences like this read more

This is Planet Fitness. Where all the creatures of the night go to lurk and pretend to workout

Ridiculous. Daughter cancelled membership prior to leaving for college. She called and was told cancellation was effective via her phone call. Unfortuantly, she believed what she was told. Apparently they should have instructed her to come in. Now have been charged for an extra two months!! General Mgr very rude - will not accept that one of his "trained" employees would do something not by policy. Seriously? Yes I will be filing a complaint with the corp office. read more

So I went to planet fitness in clementon n.j. After being a member since they opened. The new management in this location needs to practice good customer service.. Apparently there is a rule that you can't put towel or clothing on treadmills.. Well I've been running marathons 1/2 marathons 10ks tough mudders ...for over 18 yrs.. And used a treadmill for pace workouts for years..but I was so embarrassed by the mgr due to my sweat jacket on a treadmill.. His policy was move your top off the machine or I'll cancel your membership.. He did all this while l was still running on the machine... What an asshole.. No tac he could of waited or pulled me aside after my workout not put me on blast in front of other patrons.. Needless to say I told him he could cancel it.. I and my 6 individual memberships (wife n kids) will go to future fitness which by the way may be a little more in cost but distance itself from planet fitness in features and services and classes for members...To the Manager of the planet fitness in clementon n.j. You need to realize in guest services that it's not about you it's about those who purchase your services....power is dangerous to those who cannot use it in a positive way... read more

Joining and being able to quit at anytime is a LIE! That's what I was told and now I am being told I have to pay next month because of a "30 day cancel notice"!!! BE CAREFUL!! read more