Look, in terms of what it is, this Planet Fitness is doing what it's supposed to do. It's clean, it's comfortable, and it fits the corporate mold. They have the lunk alarm, and the 30 minute circuit, blah blah blah. It's a big ol' purple corporate gym. Have a tootsie roll. During the school year it can be a bit crowded, but after mid-May it clears out a lot. read more

I love this place, the fact they are going cashless January 1st 2020 is ridiculous.

Visited this PF on 11.11.17 while staying in Eureka on vacation. Arrived around 8am, and the gym was pretty busy, but only one employee was working? She did a great job explaining the layout and amenities. More employees probably would've recognized that two obvious locals (tattooed, wanna-be body builders) were dropping weights and acting like they were bad-arses. I had to laugh as they did their best to impress anyone who was watching them. Unfortunately all the dope they smoked right before coming in was obvious from their appearance and mannerisms. Overall, Gym was very clean and well-maintained. We were very impressed by the lone employee working the front. She was very helpful and knowledgeable. But, management needs to recognize that staffing at this level creates an opportunity for dirtbags to act like dirtbags in their establishment. read more

I came as a guest and thought this gym was cool. I'm from out of town, but I was treated very nicely by the staff members here (Russ and Amanda). It was busy at the time I came in, but they helped me with my questions about memberships. I've been to the Hayward gym once a long time ago, but I guess this chain runs about the same at all locations.  Having the Black Card gives you access to massage chairs and lounges, tanning, and other things. Plus, you can bring a guest. The tanning rooms looked clean. You can tan once every 24 hours (the law).  There is a small room with regular massage chairs in it, looked clean.  I was offered a go on the Hydro-Massage. It was great.  There is a red light spectrum booth that is popular. I was told it can help with fatigue. You can book an appointment for all of these things up at the front. I appreciate that the staff tries to regulate their spa equipment so that one person doesn't hog one thing for an extended period of time. I understand it's courteous to other members to sign up for single sessions at a time. There are a lot of machines and running equipment, everything I used was pretty decent and clean. Nobody was making excessive noise. The lay out of the gym itself was a little weird to me, and so was the glass wall that allows people in the mall to look at you while you're working out.  I was given a few papers to take with me. Overall, a good experience. read more

I have my own thoughts about the "lunk-alarm" and all the other quirks they have, but for what you're getting, this place rocks! Being one of the only real gyms in the area, you're getting a lot more here for a lot less. It is always clean, the staff are all super friendly, and it's open 24 hours. Compared to the one other gym chain in the area, this is a way better deal. read more

Equipment is decent and membership is cheap but they have hidden, shady business practices. They give out candy at the reception. Way to promote health! To cancel they make you go down to the gym in person. That's a convenient way for them to continue to collect fees off people who are no longer able to go. I moved away for work and finally was able to go and cancel my membership in September. They still charged me an annual membership fee in October and refused to reimburse me since it says something in their agreement that they're allowed to do so. You also must give them a bank account as they will not accept a credit card. At least other gyms are transparent read more

Love it! I've never been to a gym before PF opened. Since opening night, I've lost ten pounds which is more than I've lost in the last two years! And working in the mall, it's easy for me to go straight to the gym after work. Only two reasons it loses a star from me. 1) That blasted "Lunk Alarm" on the far wall. It seems awfully judgmental for a judgement free zone, don't you think?! 2) It closes at 9 on weekends. Weekends are when I have the most time to work out, and I am sure it's the same way for lots of other people. But I get off work when the mall closes, and that doesn't leave a lot of time. read more

Joined a few weeks ago and been working out with the trainer Liz. She has been awesome showing me the machines and helping me learn different ways to work out my trouble areas. She is super positive and I look forward to working out more! Facility is pretty clean and Devon and Russ are super friendly when you arrive! Glad I joined finally. read more

This gym is very clean and the staff are always friendly. I don't have a membership since I don't live here, but when I work in the area I am able to get the 24 hour pass for $20. I am giving four stars because I think it is kind of dumb that I'm paying twice the membership fee for 24 hours but I'm sure that's a corporate thing and not just here. The gym has a great variety of equipment, lots of room and plenty of tvs! read more

I have gone to the front desk and specified my requests. They can't issue back to back sessions do to someone messing it up for everyone else. I was hoping to help recruite my parents into going here. But since this topic hadn't ever been resolved I have completely stepped down from that idea. read more

This place is great, some of the staff have poor attitude about being behind the counter. I wonder if they are tired...but all in all the service is a must have and the people are happy to be there. I notice the nice wide bathroom stall. And some of the equipments proportions are bias to tall people and so are the locker rooms. I mean I have long leggs and if the equipment is not adjustable and I have disproportionately long legs and still can not us all equipment, others must aswell have issues. read more

The management is great! The design is lacking! Don't know if it's a franchise, but the Layout is off putting. They have over 50 ellipticals and treadmills but only five places to stretch at Max! Feels Cramped and or dangerous when crowded. Everyone stretches after warm-up or Cool-down, needs improvement. While others areas of the gym, have a layer of dust on their machines. (12Min Abs) Are you Serious!! Focus PF! Also if I could post a pic I would, but no BIKE RACK!!!! Are you kidding me, their right next to the 8mile Bike Path!!!!!! #failing read more

Planet Fitness - No BIKE RACK!!! One sad looking tree! - Trainers Near Me - Eureka, California

The people at the gym and the gym itself are great, everything to do with payments or online anything is horrible. My payments are constantly not going through and then I get late charges because of it. I try to pay online and it will tell me that something isn't valid but it won't tell me what and then i will wake up the next morning with it charging my account multiple times, overdrawing my account costing me even more money than it should be despite it repeatedly telling me that my payment didn't go through. The app is built and runs badly and so does the website. Online support doesn't help at all and offers "talk to an associate in person" as the solution to all questions. If their online and payment handle wasn't so poor I would give them 4 stars but for a large gym with multiple locations country wide, its ridiculous for them to not have the ability to run a website or app correctly. read more

I wrote about having continuously being billed after canceling previously and left a one star review. However, I got a call from the manager, we squared things away, and I was left feeling right by myself. Thank you for your follow up read more

$10 or $20 a month. Way better than $45 at cal courts. Planet fitness also lets you bring guests for free. Also the environment in PF is awesome and makes it comfortable for everyone. read more

The staff at Planet Fitness are the absolute best !!! Super helpful and super nice.

If you like being ignored and disrespected, this is the place for you. The big deal with PF is not to "judge" but, what about being treated as an "equal" no matter where you come from (read between the lines). read more

So far very happy with my membership. Very clean facility. I have found the staff to be very friendly and professional. The equipment is in excellent shape. I have a black card membership and particularly enjoy the hydro-massage. Well worth the extra 10.00 upgrade per month. My only complaint, if you could call it a complaint is I would like to have more than 10 minutes at a time on the hydro-massage, when no one is waiting. Staff is more than happy to add time but having to walk to the counter for extra time kills the relaxation buzz! Also, Marina your smile makes my day....Lenny read more

I have had PF memeberships at multiple locations over the years and this is by far the cleanest and biggest I've been in. They have a huge variety of equipment most other locations don't have like stair master and TRX. My husband and I joined a few months ago and go nearly every day and the staff at this place really sets it apart, each and every one of the staff seems to genuinely want to make members feel comfortable and welcome, we always get super warm welcomes and goodbyes. My questions are always answered wholeheartedly and the trainers are more than willing to help out when I have questions about form or machines. read more

The staff here is incredibly incredibly friendly, Matthew is very friendly and helpful and it's always clean. Lots of equipment and classes. Hydro massage table is awesome!!!!!!!! Massage chairs are nice too. Big clean bathroom, lots of lockers. Lots of tvs, and there's tanning beds read more

3 stars for the number of machines and cleanliness. However, there is no one on the floor to assist the customers. No certified trainer to hold promised classes. read more

I joined the gym for the great pitch of being open 24 hours 7 days a week ..now I see it's closed late weekends....I'm not happy...I signed up due to my hectic schedule...was there any reason given for this adjusted hours of operation ??? read more