This gym is a disgrace! Very dirty, sweaty people using equipment not wiping anything down. Equipment is falling apart! Bathroom dirty, many times no paper towels or toilet paper. You would think these would be checked daily by staff, but not! They are too busy at the front desk with their noses in their phones. Monday, no paper towels to wipe equipment ( 3 stations spray bottles only). Picture of treadmill , this is what many of the treadmills look like! Management needs to fix this place up! Such a shame it is a nice location with plenty of equipment, it's just time to replace the old stuff. Pictures are treadmill and 2 cleaning stations with no paper towels. read more

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too many pieces of equipment down for weeks and even months. Trash bins overflowing, floor in ladies locker room dirty, many times out of toilet paper. read more

They should look into highering more professional workers at this location. It's apparent the employee doesn't care about his job. Myself and others had to walk around the locker room with flashlights on our phones to gather our belongings. Another patron went up to the employee and asked him to turn the lights on so we could all gather our things. He responded "no" and walked away. Needless to say I will be canceling my membership and taking my business elsewhere. Extremely unprofessional behavior from the employee working that night. read more

Planet Fitness - Employee shut the lots off and told everyone to get out - Gyms Near Me - Methuen, Massachusetts

Went on a Saturday night where the gym closes at 7 PM. Every minute for the last 10 minutes, the siren was runng by the front desk associate to hurry patrons. Not only was this annoying but I broke my concentration. I felt like cattle instead of a respected member. read more

I liked this place when it was 24 hours but it's not anymore. Now I go to the Salem NH location because they still have 24 hour access. Other than that, place is pretty clean, equipment in good condition, but I wish they wouldn't allow people to film in the gym. It's getting really uncomfortable to be in a gym trying to workout while people are making TikToks, taking endless selfies [while NOT working out on the equipment], and worst of all-- filming other people. How is this a 'judgment free zone"? Filming should be banned and literally policed by the staff if need be. read more

Definitely one of the clearer planet fitness' around. I enjoy coming to this location because it's 24/7 and it has everything you need. This location offers tanning, massage chairs, and UV therapy which is only available at select locations (Only available for black card holders). I usually come here at night, It gets pretty empty and quiet, just how I like it! The weights and machines are very we kept, clean, and tidy. I have yet to have a problem with weights of of place or broken equipment. The staff is super friendly, I usually have a nice chat with most of them. They work hard and really care about the gym. This location has spacious locker rooms with showers and changing rooms. Keep up the good work!! *please vote below if you enjoyed my review * read more

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Clean and good equipment, worth the price I pay 23.00 pm for a black membership so I can use one anywhere , massage beds, tanning inc. Bad- lots of teens here esp. in Summer like now, they get a free membership . All they do is romp around in groups , or sit on machines and are glued to their phones. So I go in the mornings around 9-10am its fine ,this one is very clean, nice staff. read more

The price is good , the gym is fairly clean , the staff - mostly kids, so it is what you expect , but good enough. If you time it right you can have a good , quick workout, if you come at 5Pm weekdays - take you time !! Busy What I don't like is - this gym has no hot water - kind of crazy for a gym not to be able to take a shower. 90% of the time there is not hot water ! Also at the door , there is a big sign " absolutely no personal training any kind " - what ? Every time I am there there are groups for people with PT's , sometimes they will take over a part of the gym and there is no way to use the equipment before they leave. There is even a group of teen baseball players having a class inside the small gym space. Change the sign at the door or don't allow this to continue . read more

One of your staff member talk down on member, he feel empowered in a negative way. Today 11/21/2022 came to the gym the same staff member sorry we are close thank you bye!!! There are no notification on web or paper or anything about been close ‍other than that gym seems clean. read more

SO small, so crowded, SO MANY juiceheads. Just overall felt uncomfortable my entire workout. I've been a member previously at other locations - and I made a huge mistake thinking all where the same. Even the staff couldn't be bothered with my presence, didnt give me "the tour" or even talk to me, nevermind make eye contact.. Immediately going to see if I can transfer my membership to another facility. Giving it two stars purely based on the fact that it had a really good amount of cardio equipment and seemed to be pretty clean. read more

After the reopening after Covit-19 planet fitness started to bill us without asking us if we wanted to start their facility again. Called them on the day of renewal to cancel membership . Even though we were billed a month in advance, they wouldn't give a refund. Planet fitness, you are a RIP off. Shame on you and your unethical practices. read more

I was told if I wanted to cancel my membership, just come in and cancel. I did that, and got a receipt of my cancellation. To my astonishment, I was charged this month, even after canceling. I called and spoke with an employee who gave me the run around and said they can do this because on their end it's still pending. I am in total disgust they can do this, and I want a refund. Don't get involved with this gym, as they will do the same to you. read more

Visited here while traveling for work. It was a breath of fresh air after the last location I visited in NY. It was a decent size gym, with tall ceilings so there was good ventilation. The last gym I went to was so tiny and the ceilings were only 9 ft so it felt like a dungeon. The locker rooms were a decent size. The downfall for me was the tanning beds. It was a walk in booth with a caged-in, stand up bed. I haven't seen one of those since the 90s. It was hard to change and put lotion on, and the bed didn't give me much color at all. Overall, the gym & equipment were nice. read more

$10 /mo is great, which is offered across various gyms. The only reason I go to this gym is the proximity, otherwise would have chosen something else. A couple of things that i so hate about this place: 1. People randomly enter the 30 min express area to use a machine or two, eventually affecting if someone is really trying to follow the 30 min pattern. The gym manager or the staff doesn't care even if you complain about it. 2. The trash bins are overflowing almost all the time. read more

So far so good. A lot of space and no one bothers you while you're working out. Staff seems nice.

I used to go to this location many years ago and am so happy to not go anymore. This gym is a decent size but is jam packed with cardio machines from wall to wall. There is about 4 smith machines that are always being used and hogged. There is a lack of equipment that an actual gym would have that this gym doesn't for the sake of "gymtimidation". The most this gym advertises the free fitness coach is by have a piece of paper on the counter or on a sign in the lobby. If you were to go here get ready to spend roughly 5 minutes before working out waiting for worker to scan you in. The 2 stars is for the fact that they finally now have stair machines. read more

This review is based on the fact that Planet Fitness is a $10 a month (or $20 if you have the black card) gym. It's your basic gym to work out in with no bells and whistles, and I think this location does it well. I move and travel around a lot so I have frequented quite a few Planet Fitness locations and this is probably one of the cleaner and well-maintained locations I've been to. I appreciate the cleanliness of the floor, the machines, and the locker rooms. All I am looking for in a membership to a basic gym are cleanliness and machines that are well maintained and up-to-date. I do wish they would lessen the vinegar amount in their cleaning solution as sometimes the locker room smells VERY vinegar-y, and I do wish there were paper towels in the locker room vs. only the drying vents. read more

new management is just plain terrible. Tanning beds are never working , massage beds smell like body odor and manager is rude and basically useless read more

For a planet fitness in this area it's not bad. Gym is clean and equipment is up to date.

Terrible employee attitude, a fight broke out due to nasty and unprofessional employees attitude, absolutely disgusting, i honestly don't even want to go there anymore, no i'm not bashing or talking down on the products or the gym, but the staff that work there... unprofessional. read more

Signed up for this gym once, had one workout session and never came back. Limited machines and there's a really annoying alarm that goes off every time you make too much noise. Work out world is much better read more

I'm sorry but in the end it is not worth my $10.00 per month. They claim there is no contract but Planet Fitness Locations are privately owned. Go ahead, try canceling a contract that doesn't exist, except for that automatic charge to your bank account including the annual fee. For months my wife tried to cancel in person at the Methuen location, they said it had to be done online. Planet Fitnesd online is designed to repeat itself but won't get you what your looking for. So we called the Corporate Office, Wow. Its one teenage girls that cannot help you. Dealing with the Manager, Not so pleasant. so Good Luck to those who try to escape a so called non- contract facility. read more

Great fitness trainers that set up workout plans to fit your needs, front desk staff is always present and ready to check you in and answer questions, refreshments are always stocked.. Equipment clean and up-to date. Love planet fitness!!! & their app from the app store which tracks workouts, times and dates spent at the gym! Free wifi is a huge bonus. (They always have special promotions for those who are looking to sign up!) read more

I'm sorry but for what you get for as little as $10 bucks a month is flipping awesome. This is the forth PF that I've belonged to (cuz I move a lot) and I've never had a problem in any of them. If I had to give one negative input it would be,I wish they kept it a wee bit cooler. read more

I had belonged to 2 different planet fitness' in the last 10 years. They claimed my payment didn't go through because I changed my account which I did not. Then they were able to get the money the next two months somehow. Charged me a late fee and say I have to pay $30 now just to cancel. Not worth it, go to a real smaller gym where they actually care about you and your goals. read more

I joined PF thru the Methuen location, I hardly ever go to this one due to too many machines with "temporarily out of service" I went to this location the other day due to location and there were 7 treadmills with this sign. Hardly any of the things you plug your headphones in to watch tv worked either. The only plus was the staff was nice and kept things clean. Seems like the owner doesn't keep things in working condition. read more