Clean and friendly, lots of parking, handicap shower, helpful staff. Good location, not too busy, doesn't smell like a gym.

Great place to workout! Always clean and friendly! Great equipment and everyone courteous and respectful to one another.

I'm super disappointed at this location. Recently it closed the facility for 3 days To update the machines ? I don't understand why you would not keep the leg extension machine for your clients ? This is a popular exercise and essential for the legs including the glutes . They have mismatched everything and quite frankly I don't like your choice of the Roman chair it is flimsy , not secured so it moves too easily , and does not fit my body. The last machine you had was perfect and I am super bummed out it is gone . I know quite a few people there and I have not heard any good feedback on the changes . What a shame ! Yes this place is the cleanest I've ever been to , but come on guys stop trying to reinvent the wheel ! Cuz if it ain't broke don't fix it ! read more

I've been a member at the oconomowoc planet fitness for quite sometime and everything has been great up until a few months ago. Something happened that now their TV's don't work on their treadmills. Not a huge deal - except for someone like me that needs that distraction to work out. Everytime you ask what's going on with the TV's you get a different answer/excuse. Come on guys, this is going on at least 2 months here. Very close to canceling my membership and going elsewhere if it's not fixed. Update- managers have been spoken to about this situation with no changes. read more

I love going here as it's very affordable, easy to workout on your own and not usually packed. What I don't like and I'm sure this is most gyms are members who camp at one machine and do one set, use their phone for 10 minutes, do a second set and save machine. Then they're off to bubbler or bathroom while I've used 4 machines. I also don't care for people using 2 machines at once doubling the time one has to wait. A few of the younger members also are a tad negligent about cleaning after using equipment. We all need to share the equipment and machines. Staff are decent but seems there's a bit of a turnover problem plus we're still not back to 24/7, 365 days a year which is agreement I signed. All the same its the best option in town and worth the money read more

This place is very clean with great staff! So happy you're open 24/7 again! Chandler is hard working and very friendly!

I really like the staff at this location. Claire and Jacob know how to motivate and encourage without degrading the trainer led workouts. I wish they had another hydromassage bed because I feel like they are always in use. The facility is clean and well maintained. read more

I really like this gym. it is well equipped, clean and has helpful and friendly staff.

Super clean gym! Allen is always there when my boyfriend and I go in and he is super nice, always remembers us and holds great conversations with us. We love this gym! read more

I signed up for a membership in July for just one month due to my apartment complex remodeling our fitness room. I canceled the beginning of August and knew I would have to pay for August. However, I was charged in September, October, and November. I made calls each month with the promise the manager, Jenna Hefpe, was going to call me back and no call ever came....just the continued promise they would get it right. I finally canceled my bank card so they couldn't take anymore money out. I then went into the location and had to fill out another cancelation on November 19th, 2017. On November 27th I still had not heard from the manager so I called again. She still wasn't there. I finally reached her on Tuesday the 28th and she was less than professional. I then emailed their regional manager who's response was: I'll refund one month and give you a waived start up fee if you ever come back. Ever come back??? Never!! They have lack of organization, management skills, and reliability. They could clearly see I had not been in there since July and still wouldn't do the right thing. I hope my approximately $110 was worth it ($20 a month plus an annual fee they charged in September). **BEWARE** Update: There was no misunderstanding in the cancellation policy. I came in the facility in August to sign my first cancellation. read more

Super awesome gym. Low fees. Tons of cardio equipment, weights, and machines. Large number of tanning beds. Water massage. Nice locker rooms. Clean. Professional staff. Nice temperature. Nice perks. read more

Reading reviews of my beloved gym made me feel obligated to give a non bias/malice transparent point of view. Usually I am greeted with great service and better people. Savannah is an outstanding leader that is nice and keeps her whole team humming . An A++ person to be the reflection of values and standards and relationships of a terrific establishment! Some other workers are bittersweet depending on which day but I see her motivate everybody to their best ability day in and day out like a classy lady. When she isn't around, there's a clear drop off sometimes so I try to only come to see her and my other pals!!! Matt is a sweetheart. Katie is always such a doll. Those massage chairs, now they're a hoot! After the water beds, my joints feel like I could dance to Jim Carroll and Motown all night!!! When the staff is at their best they are attentive and exceeds my expectations I have had based on any other gym experiences. I've convinced all ten of my closest friends to change gyms specifically based on the culture I have seen in recent months and kindness shown by the team. My only criticism I have, and the only reason it is four stars instead of a roaring five is with one person. I hate to bring it up but it has been an ongoing problem with me and the girls. A month or two ago when a tanning bed was overheating, and I requested a different bed because I was mildly burned, an employee by the name of Derek told me "It's fine, it's not the tanning bed, it's just you." I saw the people in there a day later trying to fix it so maybe it was not "just me." That was just the beginning. I try to go when he is not working because he has convinced a few my girlfriends I previously convinced to come to this location to cancel their memberships due to his rude antics and coming in off the clock to work out smelling like drugs. The younger ladies in the locker room catch him gawking as they workout too! You're an employee of a gym, not a brothel owner! Please be decent and hire no more perverts. Maybe a fella who will open the door for you instead of ignoring you because he thinks he has a chance with some young hussey. If he had a mirror, he'd see with that face and those manners, it's unlikely he ever does. Maybe one with poor self esteem, bad taste, or who's another classless nasty! Besides that disrespect and idiocy from from that one delinquent, who also finds joy in talking loudly about his marijuana habit with that Mike fellow, and adores even louder chatter about hating customers(we can hear you from the bikes, you big dummy) I still Love it despite this preposterous workplace behavior by an individual or two when they know their boss isn't nearby. Excluding a number of occasions they both have rubbed I and some of my fellow seniors nasty and left bad tastes in everybody's mouth involved, I have nothing but rave reviews. I just have to walk out when I see it's that boy or his stupid friends. I'm liable to walk right up to Savannah next time and tell her maybe hire somebody next time that doesn't treat certain age groups so poorly. My generation does not understand such behavior. However, My grandson told me he's so rude to other in a form Of compensating because of a small penis. Is that how men deal with their issues these days? In my day they'd just be a gentleman and us ladies would understand their circumstances and love them unconditionally. If that's is indeed the case, and he sees this, please just be nice and people will love all shapes and sizes in this community. We don't judge and unless he's fired before I finish writing this, there's always room To turn the corner, no matter how small your embarrassing package probably is. Back to pf, great pizza!! Mmmm so delicious after aerobics! I tell you I haven't felt so healthy and happy since the Eighties! The percent of a few bad apples doesn't take away that this is a top shelf establishment and a highlight of my weekly errands! Thaank you for giving me a reason to get of bed besides my grandkids and coupons and when it's the proper staff often being an oasis my friend read more