Good business good good customer service and I like the people working in store snack read more

Planet Zong Smoke Shop - Tobacco Shops Near Me - Glendale, Arizona

It opens at 7am. Definitely recommend this place. Great customer service. Great selection. Plenty of parking. great location. I will be back

BEWARE THIS SHOP SELLS COUNTERFEIT ELF BARS!!!! Throat is now hurting Owner comes out opens the package for you saying that you need to try it first and immediately throws the package away! The fake elf bar light is not above the usb where the authentic elf bar light is, instead it's under the air vent. Do not shop here read more

Planet Zong Smoke Shop - Tobacco Shops Near Me - Glendale, Arizona

Went to this location to get a puff flow They have a small selection for one and the one I did buy was defective. Once I opened the packaging the puff was dead ! No smoke came out no flavor nothing! I called back to see if they can refund or exchange and got told they can't do anything and I just got ripped off $20. Beware of counterfeit puff bars here ! read more

Planet Zong Smoke Shop - Puff - Tobacco Shops Near Me - Glendale, Arizona

Absolutely friendly staff and honest. Its one place you can go and trust you are getting good product. They let you try and ensure good vape and have extensive selection. I recommend this place to all my friends and hope to keep this place full of business! They have my business and I will continue to support them. From vapes, candy, to drinks they have all you may want. read more

Had an issue with one of the employees about an item that I purchased, The manager went above and beyond to make sure my problems were solved and to guarantee I was left satisfied read more

Planet Zong Smoke Shop - Tobacco Shops Near Me - Glendale, Arizona

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It's always a pleasant greeting at Planet Zong! So glad I found this spot! The owner is very friendly and has a lot in his little shop! Glass, rollers, tobacco, papers, trays, you name it! Definitely NOT one of those places you'll dread going into and if you're not too sure if he's got what you're looking he's sure to surprise you. Love this place! read more

Planet Zong Smoke shop is the greatest. I buy Elf bar and when you buy 2 for &50 you get one free. The owner is awesome and so is the staff. They are willing to help out with any problems you may have with your vape at the time you visit the shop. Just the other day I purchased and 8,000 putt vape and it tasted burnt. The own didn't ask any questions and exchanged with no problem. He even offered me a 20% discount on my next purchase because I am a regular customer. Planet Zong smoke shop is the best you should try it now.! read more

Staff always cool. Good prices but the worst selection on wraps unless you like swisher.

this shop is selling fake elf bars. please watch out for counterfeit mods. the quality is awful and not to mention unsafe. do better Planet Zong read more

Planet Zong Smoke Shop - This shop is selling counterfeit elf bars. The quality is very low on these mods and they're being marketed as elf which is far from true. - Tobacco Shops Near Me - Glendale, Arizona

The people who work here suck.. the lady was on her phone the whole time and Everytime Id ask a question shed say she doesn't know. It was like she was stoned. The quality has really gone down here over the years.. from staff to the product. Get some staff that's actually helpful please! read more

This place is like a glowing hidden gem. I went to the Chinese restaurant next door and when I parked I saw these flashing lights that intrigued me, so I had to check it out. I went in looking for craft beer and this place was legit! There craft beer was pretty great and reasonably priced. They had other things like pipes, snacks, soda and plenty more, but I was kind of in a hurry, so I got beer and left. I'll have to stop by again. read more

They only sell weed pipes. Fellow tweakers dont bother they dont sell bubbles or even torches

I absolutely love this place. My boyfriend and I don't go anywhere else. The products never disappoint and the staff are so friendly it's always such good vibes. 10/10 read more

This place is amazing! my go to smoke shop. I've never met an employee that wasnt kind and helpful. today me and my best friend went in to get a vape set up and the owner was working. he is so friendly and helpful! we weren't sure what we were looking for and he helped us every step of the way :) amazing staff amazing selection! always clean and welcoming inside as well which is hard to find out here. read more

Owner was very polite and generous! Best smoke shop in glendale!!

Love this place! Various selections on everything, and friendly :) I love coming here ! read more

Customer service is always on point with these guys. Always some nice music going and chill vibe in the store. Never a long wait time and I appreciate they have familiarized themselves with me and what I buy (Goomba Grape Kingpins lol). Great exeperience and warm smiles are what keeps me coming back. Their great low prices are on point too with a great variety of hemp amd non tobacco products. Great vibes!! read more

Planet Zong is my go to smoke shop for all my hookah needs. There prices, selection, and product knowledge are superior to anywhere else I have been. Usually when I go in David is working, and he has always been great help. He is knowledgeable on product information, and patient when I want to smell 10+ different shishas before making my decision. Today I picked up a whole new setup with David's help, and I could not be happier with it. In my opinion, this is the best smoke shop in AZ read more

Friendly staff, great beer selection, pretty glass pieces, nice incense selection, all around great one stop shop.

Honestly worst experience I've ever had they lie to you about products that say they work and they don't then they hit you with all sales are final and now you lose your money honestly don't buy nothing from you guys. Try your luck with any other smokeshop. read more

Me and my girlfriend love this place! By far one of the best smoke shops I go to! They have caring people, great prices and exclusive products! read more

I love this place. Very mellow atmosphere. I Kaman make you request for cyclones. Clear ones. And they have kept them in stock for me. It is much appreciated. Their Glass is amazing. Amazing pieces. Go to this place. Now! read more

I came in here today at around 3:00pm I bought a metal grinder which i have to say is a good quality. The Girl that helped me out was the only one working buts thats ok because she was so helpful and was able to educate me and inform me on the products zongs had!!!! The place looks like a dive from the out side because its in a slightly sketchy complex but once you walk in its huge and lots of products to choose from. read more

This place looks really nice when you get in, nice selection even though it's not in the best of areas. But as the way with most head shops in Phoenix now a days, this one cares very little for it's individual customer. In fact, if you were to take the dude that's generally behind the counter and replace him with a used car salesman I'd say it would be very hard to tell the difference. They will rip you off, with a smile on his stupid face he will bend you over. Now, I don't want you to think this review is based on malice, so I should inform the reader that I have been to this place multiple times, and given it multiple chances, as I was a student up the road at GCC for a bit and for the sake of convenience I bought more than a few things. I got ripped off, every time. Every. Time. Massively over-priced thin glass, pre-busted vaporizer pen with no return policy, novelty rigs with fake names on them, shirts with huge holes and multiple other cases from my friends who gave this place the same chance. Paraphernalia boutique is real close, trust me from one head to another, skip this place, you will get ripped off. read more

Late night stop for some hookah coals. Awesome service. Definitely will come back here.

Awesome shop and staff! stopped in and they had what i was looking for plus more.i will definitely be coming here again.

Went in for a hookah bowl and a cleanser for a friend and the Caucasian male who was working couldn't keep his eyes open to save his life and reeked of pot. He wouldn't sell me the cleanser since i told him that he was taking a drug test soon and needed a cleanser. He gave me a dirty look and was completely racist saying he wouldn't be a part of your faking a drug test or whatever else you do. Not only did I not say he was using it for that but that he just wanted to use a cleanser to clean his system as it is advertised to be used for. Onto the hookah bowl he upped the price a dollar and took off the sticker thinking i didn't see the price and was completely rude when he gave it to me just throwing it into a plastic bag and dropping it onto the table. Was the absolute worst experience I've ever had anywhere. read more

Tim you're great! Thank you for helping us with the stocking stuffers. This place has great value and discounts.

Great selection of glass . I had an issue with a piece and paul went out of his way to make the situation right . He was very knowledgeable and helped me make a good choice . Honest, trust worthy and great selection - lower priced items as well as higher priced items such as rehab. read more

Pretty inexpensive, an normally well stocked. I only come for the hookah stuff but there is a lot more. Only place I go to buy my shisha.

Amazing smoke shop. Tons of variety within. A plus with me was being able to try vape juices there. Great smoke shop and I highly recommend it. read more

Every time I've gone in there I've had a nice interaction, very helpful and friendly!

Used to like this place. Same old people working there, but now they are rude. Won't be going there anymore and as I left I was told have fun buying my beer somewhere else LOL ooook have fun working there the rest of your life!!! Talk about ridiculous! read more

Bad return policy, awful customer service on follow up when dissatisfied with product. Will not return again.

Doug the general manager resolved my issues with the product I bought there. I highly recommend the smoke shop

This is my favorite smoke shop and I don't really go anywhere else when it comes to smoking. The staff is helpful, knowledgeable, and friendly! read more

These guys are the best in the West. Been shopping here for years and always had an above and beyond customer service experience. I wouldn't consider going anywhere else. read more

This is in response to the previous review but I felt as if my last experience deserved a review of its own. Upon my previous experience with this smoke shop I had given up hope. As soon as I thought there was nothing left to do but accept what had happened the owner of the smoke shop contacted me. He told me to come in and he would make things right and that's exactly what he did. The owner was a very nice man not only did he meet me at the store in person to talk to me about what had happened and why I might have had my problem in the first place but he also exchanged the piece for a REAL AUTHENTIC HIGH QUALITY GLASS PIECE. He did everything in his power to make sure I left happy and with a smile on my face and that's exactly what happened when I left. I can vouch for Planet Zong and say that everything they have in the shop now is real and authentic high quality glass. I was very upset about my previous experience but by the time I left this last time the owner made me completely forget all about it. I would recommend Planet Zong to anyone looking for a real and authentic glass piece whether its on the low end or the high end. THANK YOU SO MUCH PLANET ZONG!! I will definetly be back. read more