Walked in there on a complete whim after getting detoured by some construction. Walked in there and…read morewas immediately caught by how clean and easily laid out the place is. The young man behind the counter was super knowledgeable and helped me, finally, get set up with a oil rig. Well, I just had by first dab off the setup i got here and it's glorious. First enjoyable dab I ever had. Anyway, prices seemed in line with or lower by a marginal amount compared to average. I never got the man's name but whoever you are, thanks buddy!

I give this place 5 stars and a snap. Products - they know…read morewhat they are doing! I can walk in and say, " i need a thingamabobber to fix the thingamajigger " and they know what I mean, and I am out the door with a smile.They HAVE EVERYTHING!!! Service - everyone there is always happy, welcoming, and ready to help. They upsell, but not in a pushy way and are always willing to answer any questions you may have. on a side note.... Everyone at this place is beautiful . The men BEAUTIFUL. the women BEAUTIFUL. the staff is so beautiful it would be intimidating if they weren't as nice as they are.

I bought a digital scale that worked as intended for about a week, then suddenly it just stopped…read moregiving weight. It came with a 50mg weight that's used to calibrate it, and when I put the weight on scale it just read 0.00 so I tried something heavier, same thing. The only way to get the numbers to read is by pushing down on pad and that would get the numbers to move but this is a .01 scale and 50 g doesn't even register. Tried calibrating it and the screen gets stuck on the calibration screen until you take the batteries out. No biggie, just a bad scale and not smoke shops fault. Well I took the scale back hoping I could get my money back I figured worst-case scenario they would swap me out with another one which wasn't ideal but would be better than nothing... Turns out "nothing" was the best I was going to get. Not only would the guy not refund my money or let me swap it out for same one that works, but he actually thought a reasonable solution would be for me to buy another but at a discount so not only am I out $35 and stuck with a worthless product , But he thinks a reasonable compromise would be for me to spend more money and buy the same product again... are you kidding me?!? So buy the same product that has a history of failing, knowing that if it does fail like it has already once before , that my only recourse will be to buy another one...yea, NO! I'm pretty sure that's the definition of INSANE!! Now granted, this came from an employee, as the owner was not in. But the employee said this is the owners policy so it's possible the owner will realize things need to be taken on a case by case basis and will call me back doing the right thing , to which I'll update this post but as of now, I won't be returning to this place which will cost them a lot more than $40. It's just poor business management, and it's situations like this where cheap, small minded business businesses don't understand the concept of stepping over dollars to save dimes. Hire people that have the foresight to see how being a stickler on a situation like this will ultimately cost them more money down the road and in the big picture because this review alone will effect at least 1 other customer who will likely take their business elsewhere....and deservedly so. Don't train people to make wise, reasonable business solutions , and you will likely lose more than 1 customer in this internet driven era of business. I'll let yelp know if I get a call from owner or not (I left my phone number for the owner to call, but not holding my breath per the employees terrible advice ).

Always super friendly, and the prices are great! They're always good with recommendations!read more

These boys are very professional and courteous! If yall…read moreneed good prices cone here!!

went to buy water pipe and it had dead roach in the down stem never ever again will i go to…read moreplace like this do not recommend go to exotics it is better clean and good price

Let me start by saying, i am no expert on vapes and what is the best product or what not. But I do…read moreknow great customer service when I see it!!!! I walk into this clean and organized shop ready to look through everything! And luckily the owner was there and he saw that I was checking out the place and let me tell you, he knew his stuff and had passion for what he was selling! That is hard to find these days let me tell you. Anyways he asked what I was looking for and gave me knowledge about different products. If your ever are on this side of town. COME HERE!!! NO REGRETS!!!! I will be back again.

Awesome prices, great staff. Best vape shop in town!…read more Awesome prices, great staff. Best vape shop in town! Kat and Lena are very helpful

They ignore my calls about product question. Maybe cuz I left a bad review but it's deservedread more

well I normally buy from any smoke shop and have no issue with customer satisfaction but this guy…read morewas a small fry. I went in there to return a vape I purchased for 20$ because it was burnt within the first 100 hits. He wouldn't give me a replacement basically said I was broke and i should buy a new one instead. He then stole my money and told me I was harassing him and almost pulled out his gun. I would never buy from a smoke shop like this ever. he was horrible. I will never be as filthy as that guy thank god

Super happy you opened a Gravitate Smoke shop by my house. As soon as I walked in the store on Val…read moreVista and Elliott I was impressed. Huge selection of products and the store was as clean and organized as any I've been in. Abdul was super cool and helped me get what I needed and the pricing was also very favorable. I won't go anywhere else from now on. Convenience with excellent product and service. Can't ask for more than that. Thx

I live downtown. I am not homeless. I am disabled my left leg is amputated and I have a red…read moremobility chair. I am saying this so that the owners will know its me. They do not know my name however i purchase cigarettes (by the carton or pack) incense etc., I spend a lot of money in this shop. Now they are hiring the rudest most disrespectful people to represent them. I am a customer and when I make a purchase do not assume anything about me. I have earned an associate degree at 66 yrs old - with that being said my mind is clearly intact and I can count up to ten (lol) I will be going elsewhere for my smoking needs. Also if I just get a book of matches learn to say thank you and show some type of respect.

I bought two of the 2bfancy off Brand geek bars. One went from 100-75 in a day then 75 to 0 the…read morenext. And the other is doing the same. I expressed that to the lady i called. She told me that she was aware of the pens being defective and having a low life but STILL was going to sell them and wasn't going to fix the issue. No refund was provided. No pens were provided. I'm out of $76 for NOTHING. she told me they are only $24 so I want to know how I spent $76.

Great shop. Loved being here. I buy filter tips cheap. Cbd wraps. Love it. Good deals and good fun…read more4/20 deals and stuff