I give this place 5 stars and a snap. Products - they know what they are doing! I can walk in and say, " i need a thingamabobber to fix the thingamajigger " and they know what I mean, and I am out the door with a smile.They HAVE EVERYTHING!!! Service - everyone there is always happy, welcoming, and ready to help. They upsell, but not in a pushy way and are always willing to answer any questions you may have. on a side note.... Everyone at this place is beautiful . The men BEAUTIFUL. the women BEAUTIFUL. the staff is so beautiful it would be intimidating if they weren't as nice as they are. read more

I bought a digital scale that worked as intended for about a week, then suddenly it just stopped giving weight. It came with a 50mg weight that's used to calibrate it, and when I put the weight on scale it just read 0.00 so I tried something heavier, same thing. The only way to get the numbers to read is by pushing down on pad and that would get the numbers to move but this is a .01 scale and 50 g doesn't even register. Tried calibrating it and the screen gets stuck on the calibration screen until you take the batteries out. No biggie, just a bad scale and not smoke shops fault. Well I took the scale back hoping I could get my money back I figured worst-case scenario they would swap me out with another one which wasn't ideal but would be better than nothing... Turns out "nothing" was the best I was going to get. Not only would the guy not refund my money or let me swap it out for same one that works, but he actually thought a reasonable solution would be for me to buy another but at a discount so not only am I out $35 and stuck with a worthless product , But he thinks a reasonable compromise would be for me to spend more money and buy the same product again... are you kidding me?!? So buy the same product that has a history of failing, knowing that if it does fail like it has already once before , that my only recourse will be to buy another one...yea, NO! I'm pretty sure that's the definition of INSANE!! Now granted, this came from an employee, as the owner was not in. But the employee said this is the owners policy so it's possible the owner will realize things need to be taken on a case by case basis and will call me back doing the right thing , to which I'll update this post but as of now, I won't be returning to this place which will cost them a lot more than $40. It's just poor business management, and it's situations like this where cheap, small minded business businesses don't understand the concept of stepping over dollars to save dimes. Hire people that have the foresight to see how being a stickler on a situation like this will ultimately cost them more money down the road and in the big picture because this review alone will effect at least 1 other customer who will likely take their business elsewhere....and deservedly so. Don't train people to make wise, reasonable business solutions , and you will likely lose more than 1 customer in this internet driven era of business. I'll let yelp know if I get a call from owner or not (I left my phone number for the owner to call, but not holding my breath per the employees terrible advice ). read more

Smoke Plus - Scale - Tobacco Shops Near Me - Phoenix, Arizona

This place is the best. All the staff are friendly and help you out almost like you are the only customer in there. They have great sales. They also have the best selection of glass and trendiest items. Sam is awesome. When I went, I got to spin a wheel for spending over $60 and I won a bong that had a $125 price tag on it. Great experience. read more

An update to my bad review of this place. I purchased a vape from here. The sales guy wanted to exchange it, but the manager didn't get approval from the Vape company. Finally, after two months of writing a novel to the Vape company, they are going to replace it. I just wanted to give an update and say these guys are alright. The sales guy was just doing what he was told. Be aware if you buy any Puffco product, register it and keep your receipt. read more

Nice people. But their pipe cleaner (which I normally make at home) runs expensive - I think $12? Where a different shop sells the same exact brand for $7. Hm :/ read more

The best smoke shop in Phoenix area they literally have everything you need vape wise and glass and very good prices

I love the energy every time k come into this smoke shop ! They have good customer service

Best place to shop they have everything do you need just asked about Sam & Gus they are very friendly (And the have good prices on vape & Glass) And you can add him on Snapchat or Facebook or Instagram Snapchat is Smokepluspro Facebook is Smokeplus pro Instagram is. Smokepluspro read more