This place does excellent work and can get it done quickly. I highly recommend having Palmetto…read moreAwards do what you want done!

Awesome and always professional service. We've gone to them several times for our awards needs.read more

I usually do not write reviews but with my recent shopping experience today at Needlepoint.com…read moreCharleston I had to make an exception! My daughter is a beginner at needlepoint and was not sure about what to buy.. Cee Cee helped us find everything that we needed. She was absolutely wonderful! After leaving my daughter and I turned to each other and said that we felt like we just made a friend and also felt like we should have hugged her before we left! If you are wondering where to go for all of your needlepointing needs this is the place to go!

Huge selection of anything that can be needlepointed is available. I bought a stocking, had the…read morename ut in and now will needlepoint away. Good service and helpful in guiding selection, etc.

Excellent customer service, which is lacking in business's today. Kathy and Bill always take care…read moreof their customers. Highly recommended!

My mom took her Bernina in here for a routine lube and cleaning as well as for a stuck feed dog…read moredrop mechanism. When she picked it up, the mechanism was still stuck and the technician (also part owner of the shop) told her that "it happens on those machines" and she would just have to "wiggle it until it comes free". I don't know if he's lazy, dumb, or both, but the service manual tells how to fix this. A few taps with a hammer and the addition of some oil got everything working. Every other Bernina shop my mom has brought this machine to has returned it to her in good-as-new condition. Fashion Fabrics is, IMO, the worst place to take a Bernina. Sew Suite in Summerville is worth the drive.

NEAGTIVE ... WiLL NOT RETURN... ONE STAR TO MANY BUYER…read moreBEWARE ... POLICY NOT UP HELD I purchased a Stihl weedeater from this Ace Hardware and it stopped working within 24 hours. I tried to return the weedeater the day after I purchased it and was told they do not allow returns. My receipt clearly states that they allow returns within 30 days. There is also no signage in the store that says NO RETURNS. Being denied a return on a product that failed within 24 hrs is very frustrating and disappointing.

Customer service is always great! I always get the help I need and never have a problem finding the…read moreright solution!

They are so so friendly helpful and nice here. The selection of fabrics just goes on & on. It's a…read morebeautiful store, very well laid out and very knowledgeable staff. Something I always need as I know nothing about sewing or fabric. I met Susan the day I went and she was great, helping me with the process. They have people who can upholster your cushions and make your curtains. However it takes about 5-6 weeks depending on time of year and demand. I decided this time to hold off as I was kind of shell shocked at the price to cover my outdoor furniture cushions. Who knew, this was such an expensive process. I did mine three years ago with the help of a friend & I swore never again. I may have to back track on that decision. Meantime I will buy my Sunbrella Fabrics from here & then decide how to forge ahead with the sewing!!

Never let them replace any cushioning for you. They used to do upholstery years ago. I took some…read morecushions to them thinking they would put in quality foam cushions. Now I am having them re-done. They put in hard rock foam and terrible quality work. It wasn't cheap either. It was during Covid so I learned.

We stopped in because we were curious, left without buying anything because it was all overpriced…read more Cost was definitely not indicative of quality. Selection was small and multiple variations of X, Y, Z Service was fine, nothing notable good nor bad.

Very nice jewelry and fantastic customer service. They ladies assisting us were amazing.read more

Arrived at 7:30PM on a Sunday to a closed store…read more Official hours till 8PM Unbelievable display of laziness form the employees.

Great selection of miniatures and cards. Spacious store with plenty of tables for games and the…read moreowner is friendly and personable. Best spot in Charleston for the hobby, also offers military discount.

I truly can't sing the praises of Auden and Avery enough. There was a small miscommunication with…read moremy order, and instead of treating it like a problem, they turned it into one of the best customer experiences I've ever had. One of the lovely ladies personally delivered my absolutely adorable large rattan dog, and to my complete surprise, she included another one plus a bag of thoughtful goodies. I was genuinely blown away. This level of kindness, generosity, and care is so rare these days, and it speaks volumes about the heart behind this business. If you're local, you need to visit their West Ashley brick-and-mortar store. The space is beautiful, the decor is beyond charming, and they have the best rattan selection I've seen anywhere. Prices are also very fair! If you're not local, their website is just as wonderful and absolutely worth visiting. Auden and Avery truly sets the gold standard for customer service. If I could give them 10 stars, I absolutely would and then some!