I like their continuous updating at each stage of the process from initial consult thru…read moreprototyping-revisions-final prototype.. I always have a comfortable feel of control and understanding what I"m getting. Turn-around times have always been reasonable, sometimes exceeding expectations. I'm already on my second round of orders.

I had an award that was already custom created with a little plastic plaque engraved on the front…read more I wanted to repurpose an extra one so I just needed the plastic plaque changed on the front. I bring it in and they had just received a huge order but were still able to get it to me before the promised time (a few days). After I left, I received an email and again when it was ready. The communication was excellent and they performed the job exactly as I desired. My only gripe is that I had purchased these awards for $8 a piece with the engraved plaque on the front. Obviously, my company received a discount for ordering a few hundred of them. I fully understand that, but it cost over $12 for me to get the little plastic plaque replaced. I have some additional "extra" awards that I can repurpose for next year, but for that price, I would think it might be more cost-effective to mail them back to the company who made them to replace the plaques. Maybe there would have been a better price if I did 5 or 10 of them, but I'm not sure.

Spectacular service, amazing customer care, incredible quantity and variety of threads and monogram…read morechoices. My orders are always ready on time, and if there is ever a concern, they go out of.their way to make things right. Great pricing too!

If I could give 0 stars I would. I took a short in to have a monogram on the cuff. I provided a…read morephoto of exactly what I wanted. When I picked it up, it was it centered the way I asked and the gal at the counter said it was her fault and apologized. Fine. The quality of the embroidery was very poor, you could see the white shirt through the blue thread in several areas. In addition, the lower case "j" was dotted but not the lower case "i". When I pointed these two things out, the employees (not the one who apologized) got rude and belligerent as if it was somehow my fault that rules of writing small letters exist. The gentleman kept asking me what I wanted him to do about it. I replied, I just want you to fix it. He threw up his hands and stomped to the back room. This left the poor lady behind the counter looking embarrassed and I felt terrible for her. She looked at me and said I am not sure what to do. I told her a good start would be to refund my money which she did, again with an apology. When I got home, we realized that the monograming was so off center it was in the back of the cuff so would not be seen by anybody and again, terribly off center. I am not clear how when a customer shows you a picture of exactly what they want, you do it so horribly wrong. The shirt is ruined as, if you take the thread out, the shirt will have hundreds of holes. I reached out to these folks and suggested that they replace the shirt and have heard nothing. Perhaps they feel that since they are the only game in town they can afford to treat customers this way. Perhaps they are just rude people. I will not use them again (there are other games in town) and, I will never recommend them. Do yourself a favor and do not use them. Not only is the work shoddy, the people apparently are as well.

We needed some top quality shirts for our beach game (TidalBall) and the Charleston Cotton Exchange…read morecame through big time. Great quality and at a great price. Coming from a small business that can't afford to take risks, we can now feel safe trusting the Cotton Exchange 100%.

Every year we do a large order for a public safety department in the area. Every year multiple…read moreitems are missing. For what they charge for the quality of work that is done, you are better off going anywhere else.

Taking my link bracelet to the owner of Skatell , in West Ashley, was the best decision I could…read morehave made. He went beyond the traditional service to repair my bracelet and he has me for all my future jewelry needs!! Thank you so much!!

I have been going to Jason for over 20 years. He and his staff are always knowledgeable, helpful…read moreand friendly. He has amazing sets of jewelry that he not only finds but also creates. The main reason I always purchase from him is TRUST. You can trust that you will be getting the absolute best jewelry for what you're paying.

Always very willing to help with any questions about my BERNINA machine or advice on fabric. So…read morenice to go into a shop where you feel encouraged to try new projects.

Excellent customer service, which is lacking in business's today. Kathy and Bill always take care…read moreof their customers. Highly recommended!

I had my wedding ring and band resized in this store and was blown away by the awesome service!!…read moreThese folks treated me with an abundance of kindness and patience. We discussed some heirloom pieces for a while... and I was so impressed with their thoughtfulness!! What kind people work here:). I have been all over the world and seen all sorts of businesses... but this location stood out for their excellence and professionalism... as well as their kindness and knowledge. So wonderful to see a place get it right!! Support this business when you get the chance. What a gem of a place . We will be back in the future, but I had to post a review bc I was so impressed!

I love this jewelry shop! It's nice to keep my money local instead of giving it to Kay or Jared or…read moreBlue Nile. Prices are reasonable and online with my experience elsewhere. Staff is extremely helpful yet non-intrusive. I love the variety and style here, it's not all old geezer fuddy duddy stuff, much of it has a youthful vibe while being classy too. I have been here a number of times and will continue to shop here! J.Ja

Took a class from Sew Suite Studio. Paid the class fee and purchased the fabric from the store…read more Price tag over $100! This class required a serger, but i was told I didn't need a serger. In addition I was told the starting time for the class was 1 hour later than the actual time. I left the class with an unfinished project and I'm out over $100! I won't be returning to Sew Suite......

High prices. Honors manufacturer sale pricing when shown but generally feels unwelcoming for this…read morequilter. Better service & machine maintenance prices available elsewhere. If you buy a machine and are looking for your first included maintenance, you better make sure you don't exceed that one year mark- they will not include the service. They will quote $275 to do a one year service. It's generally $125 in other shops. If you're into embroidery this shop may be a good choice for you. For a general sewist /quilter I am not a fan. I cannot recommend.

Best service and very customer oriented. Great selection of fine jewelry, watches, and custom work.read more

I was so hurt by my last experience at Barry's. My husband bought my wedding ring from here in…read more2014, which I love! So I began shopping here and bought several pieces throughout the years. I even bought my husband's wedding band for our 10th anniversary from Barry's. When I went to pick it up after being sized, I had my wedding band cleaned. Instead of giving it back to me, the lady put it in a small envelop. I found that odd. I took it out and a diamond was missing. I showed her so she asked me to give her about an hour and she would have it replaced. When I returned, the diamond was replaced. It did not last a week! I am very disappointed. I do not trust this establishment anymore.