I like this UPS store. I like the location (easy for me to get to), and I appreciate that if I have…read morean Amazon return, they take the item whether or not I have a box for the return. I dropped an item off for return to Amazon today, and they scanned my return code and took the item so quickly and efficiently. It felt like I was in and out of the store in the blink of an eye. There were 3 staff working, and they were all the picture of courtesy and efficency. Thank you for making a chore less painful, UPS!

I often come here to drop off my Amazon returns and Nespresso capsules. This location is always…read morebusy no matter the time of day I stop in, however, staff always handle the busyness well. All of my encounters have been seamless and quick. I'm always amazed how friendly everyone is. This location isn't super big, but lots of services are offered. I always see people mailing packages, copies, buying supplies, and dropping off Amazon packages. If you don't know the best route to go, ask staff, and they are willing to help. Shipping prices seem reasonable and comparable to other places around. Location is very convenient for me, so I'll continue to come back.

I was just treated so shockingly rudely by a staff member at this store that I am still shaking. A…read morefew days ago, I ordered 10 4x6 cards to be printed. I sent two images- one that was labeled "inside". I thought it was pretty clear I wanted "cards". They even asked if I wanted envelopes. When I got to the store I saw that they had printed they them as flat cards not folded cards with the image inside. I said I asked for cards. These were for a group gift where I wanted each person to be able to write another message in the cards. The cashier asked for the person who made the cards to come out to speak to me. He was immediately rude and combative and said those are cards. I said I can show you the email where I asked for cards with two images- not a postcard. He then said "don't call me a liar". I was completely shocked and said I never called you a liar and I don't think that's a very appropriate response. He said "well don't put words in my mouth". I said I never put words in your mouth I just said I ordered a card with an image on the front and one inside. Shockingly he said you know what- just take them and go elsewhere and waved his hand at me. He completely escalated and was combative in a situation where I was in no way being rude or aggressive. He could have easily said if you want "folded cards" we will have to charge you more and I would have happily paid for them. I've lived in Woodbury for over 25 years. I've never in my life been treated by or talked to like that by someone at any store anywhere. I was so shocked I was literally shaking when I left. I turned at one point to a clerk working at another register with bug eyes like "what is happening here" and he shrugged his shoulders at me! Like this is how they talk to their customers. I went online afterwards to their website to see if they have had other issues with rudeness to customers (they have). I was in disbelief to see that the person I looked at appears to be the same person shown online as the franchise owner. Before I walked out I think he started to realize how out of line he was and he said well I can reprint them for you but at that point I was so in shock and couldn't believe what had happened I said no and left very shaken. Unbelievable.

DO NOT USE THIS LOCATION!!!! Very rude staff!!!…read more The staff and management is extremely rude. I sent an urgent package with medicine that was needed for family over night guaranteed delivery and spent over $160. The store refused the package twice even though their website doesn't say anything about about not receiving packages without having a mailbox. They were only concerned about selling me a mailbox for the one week my family is in the area every year. No one attempted to call me to let me know there was an issue so that I could rectify the situation so that the urgent medical supplies could be received by my family. The last individual I spoke with who did not give his name used passive aggressive terms like " brass tacks" and just told me if I didn't like it to call the UPS 800 number then proceeded to hang up on me. When I called back to ask the name of the individual somehow everyone had memory loss.

This is the best post office! The staff are always friendly and helpful. There is one guy (Steve, I…read morethink) who is always so nice. He seriously brightens my day every time I walk in. If you have pre-printed envelopes or labels, you can just leave your package on the counter and not stand in line, unless you need a receipt.

This is a great post office. I'm used to coming in on a Saturday and finding grumpy faces and bad…read moreservice. But not here. I walked in one Saturday around 10am and the helpful clerk behind the counter had a huge smile on her face and you could see she was happy to be there. She gave me the info I needed and sold me some stamps and was just very gracious. I left the post office with a smile on my face. Something I don't think I've ever done.