I traveled to Utah from Arizona on January 9th with a pre-operative consultation on January 10th. My breast augmentation surgery was to take place on January 11th with a post-op on January 12th. When I arrived to their office on Wednesday January 10th, I was asked if I have been on semi-glutide by their office manager Kari. I advised I have been using it and the last time I had used it was a week prior to the day I arrived there. She at that point told me I should have been off of it for 4 weeks prior to my breast augmentation surgery. I then obviously went into a panic because I was never asked this in all the months I stayed in contact with her nor was I ever provided the male, email, or text any preoperative directives or instructions. I asked her why she had waited until the 99th hour to advise me of such a critical requirement. Her unprofessionalism astounded me with a reply of "my bad". The total lack of regard and respect for me and my well-being/health was quite alarming and concerning to me. She then tried to sell me into getting intubated so that I would not have aspiration during surgery. Her only concern was to not lose the money that they already received from me. I told her I did not trust her or have confidence in her or her establishment any longer based on her reply to me as well as her total disregard as a medical professional to advise me of such a critical requirement to be off of semi blue tide at least 4 weeks prior to surgery. She asked if I wanted to talk to the surgeon and I replied I did not I was done and I wanted a total refund. She walked out of the room and had the surgeon come in even though I had expressed not wanting to speak with him. This totally felt like a used car sales lot where they tried to talk you into buying a vehicle by bringing in their manager and other folks. Dr Kirk Moore came into the room and I told him I refuse to hear anymore and that his office manager failed to send me preoperative directives and I refuse to be intubated. They both stated they could not guarantee that I still would not aspirate during surgery. If anyone reading this looks up intubation and aspiration you will know how very severe and critical this could be to somebody's life. I was not there with family and there was no way I was going to put my life in danger and in their hands knowing how incompetent, unprofessional, and irresponsible the personnel working at Plastic Surgery Institute of Utah are. I requested verbally and via email to be reimbursed for my travel expenses and the time off I took off work that I can no longer get back to have breast augmentation done in the near future by a reputable plastic surgeon.
I have contacted ABC4 Utah KTV, KSL News radio, KSTU Fox 13, Attorney General of Utah Sean Reyes, and the Better Business Bureau of Utah and placed complaints against the Plastic Surgery Institute of Utah, Dr Kirk Moore, and his office manager Kari.
I AM DETERMINED TO BRING TO LIGHT THIS HORRIFIC INJUSTICE OF MY WELL-BEING AND HOW THEY REFUSE TO PAY FOR MY TRAVEL EXPENSES.
I hope anyone reading this will stay away from this establishment because they don't care about you as a person you are just a dollar sign $$ to them!
Please let me know if you have been a victim of the Plastic Surgery of Utah. I would like to get the news channels more names. I think they should be shut down!!! read more