Dr. Peterson is wonderful! I have seen several dermatologists throughout my life and it is always…read morechallenging to find a good one, particularly as it concerns bedside manner and education. So often dermatologists present a one-size fits all approach and it's as if they're a robot going from room to room writing prescriptions... Not with Dr. Peterson! He enters the room and you can tell he is genuinely enthusiastic about what he does. He takes time to listen to you and is willing to respond to questions and discuss treatment options as if he has all the time in the world! I never feel rushed when I see Dr. Peterson, which I greatly appreciate. His staff is also incredibly courteous and patient as well! I live in Sugar House but drive all the way to Mapleton to see Dr. Peterson because he is worth the long drive!

From the owner: Premier Family Medical is pleased to have Dr. Michael Peterson, D.O. returning to Utah Valley after…read moreserving as a medical officer and dermatologist in the United States Army for 12 years. Dr. Peterson is dual board-certified in Dermatology and Dermatopathology from the American Board of Dermatology and practices out of our American Fork, UT location.

I was recommended to this office by an NP (Jodi Wimmer- shes another story) within the Premier…read morenetwork. I went in for acne concerns and was told by Dr Daniel Glade that it was hormonal and the ONLY option was Accutane!! I was dumbfounded because this product is basically poison and you need to sign/promise on documents before even getting treated. This doctor didnt even exam my face, he sat 4 feet away from me and made this conclusion. I spoke with him for less than 15 mins and was told I had a MANDATORY pregnancy test that I needed to take. Then was VERBALLY promised by Dr Glade that I wouldn't be charged for this since it was mandatory ... Fast forward 3 weeks later and I get a fat bill in the mail that I was INDEED charged $25 for + the remainder of the "office visit" that I owed in addition to the "co-pay" which I was later told is actually a "deposit"!! I immediately called the billing office and said I refuse to pay for this because the doctor promised I wouldnt be charged. The lady said she was going to dispute this charge to the office, then fast forward another 3 weeks and I get yet another email saying to pay the bill to find out that it was reduced by only $10.. After calling the billing dept again and speaking with the office manager, she confirmed that my portion of the bill was being charged only $10 and was disputed/removed. However, how the hell would you ever be able to tell that on a bill that does not clearly show or breakdown what you, as the patient, is responsible for?!? After this "appointment" I ended up paying about $215 out of my own pocket in addition to whatever the insurance paid, to speak to an incompetent, neglectful doctor for less than 15 mins!! In addition, I tried calling the office to cancel my future appt as I refuse to give this office any more of my money, and convienently enough, they do not have a voicemail and the email on their website, must be human-less because I emailed not once but twice asking if my appt was cancelled only to find out it was via the phone call to the billing dept, but they refused to email and confirm with me. The lack of patient attentiveness truly couldn't have been worse.

Dr. Peterson was one of the worst doctors I've ever seen. They clearly didn't care about my…read moreconcerns, barely listened, and rushed out of the room in under 10 minutes. It was obvious they had no interest in actually helping me. If you're looking for a doctor who takes their time, listens, and actually provides care, look elsewhere. This was a complete waste of time, and I left feeling unheard and frustrated. I would never recommend this doctor to anyone.

Kelly is absolutely phenomenal. I started seeing her in 2015 and she was the only person I'd allow…read moreto do anything to my face until I moved out of state in 2020. The thing that makes Kelly so special (besides her sincere, caring personality and ability to make every appointment a fun memory) is that she's a perfectionist. And that's exactly what you want in an injector or anything involving the face. Before Kelly, I'd had Botox one single time. In the 5 years I was a customer, I had multiple procedures and regular Dysport injections and what I believe was IPL treatments. I've had the same procedures done since moving to my new home and I've been disappointed every time. Kelly is a pro. She knows what she's doing and I trust her implicitly. The only thing I miss about Utah is literally La Belle Vie Spa and Kelly's care. I highly recommend this spa for whatever you're looking to enhance or change altogether!

I've been trying different places for injections. La Belle Vie with Kelly is the winner. Kelly…read moreknows how to consistently place my injections in just the right place. The office is beautiful and has the best staff running the front office.

Had Botox in forehead and around eyes. Office clean. Receptionist was nice. Technician was a bit…read moresnarky, They do ask for tips. They will up-sale you. If you go with the up-sale, they guarantee the work. Had to go back to get some final adjustments with the Botox.

If I could give 0 stars I would. SCAMMERS and UPSELLERS and then over charge you and deny any such…read morething. I went in about a year ago and they tried to overcharge me $200, luckily, I caught it due to the miscommunication between Corey the injector and the receptionist. Went in recently, tell Corey my forehead is my biggest concern and then anything left over from the 40 units I purchased I would like in my jaw line. He said he could do it for 44 units. Upselling. I agreed. He does my neck first, thought that was strange, then says, 'all done!' I said, Oh, wait, what about my forehead? He said, you said you would rather have your neck and jaw done. I put my head in my hands and said noooooo, sadly I said I came here primarily for my forehead. So he says, let me see if I can get you a deal on a larger amount at a better price to do your forehead, just trying to get more money out of me. He comes back and says, sorry, no I can't get you the deal, but I can still get you $10/unit to do your forehead, and I can do it in 10 units. I was shocked and said, 'really, that will work?" He said, 'OH YEAH!' I explained my budged and they charged the card on file, I signed and I left, not thinking twice about them ripping me off. I did not look at the bill since they had the card on file and I trusted them. I realized they overcharged me by $100 and Rae Lynn was so rude, if anyone wants to see the emails/voicemails from her, I will provide. No, 'Im sorry for the miscommunication or anything, just calling me a liar and sending me a financial agreement with NO REFUNDS circled like 3 times. I though this was extremely unprofessional as I expected to hear something along the lines of 'Oh no, I'm sorry for the misunderstanding, let me look into it.' Instead she says well, Corey is not in until Tuesday so I will talk to him then. Thats it....and Tuesday was about 4 days away. I did not want a refund I just wanted the overcharge back. Corey calls me and says that he took it upon himself to add an extra 10 units in my 11 lines WITHOUT MY CONSENT. Again, I told him I could barely swing the extra 10 units, he clearly does not listen to his customers. I said that my 11 lines did not even bother me its the forehead and really high up to where I have been injected in my hair line before. While speaking on the phone with Corey he ends up hanging up on me while I was cool as a cucumber trying to explain my side-That I never approved this, this is the second time this has happened with him and it is sad that I feel like I should have recorded our conversation. Also, there were times he would 'poke' my skin with the needle and it felt like it never even went into my skin, like he faked injecting me. He swore up and down that he told me he had to do the 11 lines in order for the forehead to work. My forehead looks like nothing has been injected, if anything my brows look heavy and all the wrinkles on my forehead and 11 lines still remain supposedly with 20 units? Do not be fooled by the discounts. This place is a complete scam full of upselling and misleading their customers. They don't check ID and will literally take anybody's card you gave them. I WISH they would have asked for ID as I would have realized I charged the wrong card saved on my computer that had my husbands name on it. At first I realized I put it on the wrong card and just asked if I could use a different form of payment and the receptionists were so rude, saying, yeah we don't do that. She finally agreed to speak with the owner and have her call me back. We played phone tag as she has a number that goes to an unreachable line. I said at this point, I don't even want to use another card I just want my $100 back for product not received and that is when they told me they injected my glob something or the 11 lines without even explaining or GOING OVER WHAT THE NEW PRICE WOULD BE. The customer service and horrible results is enough for anyone to take my word on this. My forehead is completely uneven, and I don't even see anything at all as far as jaw tightening or anything and I have been getting Botox for 25+years. DO NOT WASTE YOUR MONEY FOR NO RESULTS! As you can see the last reviews were 2+ years ago. The promotions area bait and switch you. I drove 45 minutes to come back to this place only to be stolen from and disappointed by the lack of results and unprofessionalism. Corey even swore on the phone with me before he ended the call! Complete shock! This product is probably purchased from out of the country and deluded as I have been warned from higher end spas. Again, if you would like crappy results, upselling and horrible customer service, this is your place. I will be disputing the charges for the $100 overcharge and injecting me against my will in places I did not agree to. (I will not be surprised for a reply from them denying any of this). I could technically dispute the entire $640, but I am an honest person and only want what is FAIR! MEDICAL NEGLIGENCE!!!!!

This is a new doctor for me. I found her on google, read the reviews and decided to make an…read moreappointment. I am very happy with the care she has given me and the time she spends with me on each visit. She is very caring and spends time to explain things to me. I would certainly refer her to my friend and family.

From the owner: As a Revere Health physician, I take pride in caring for my patients. Their health and happiness…read moreare my top priority, and I take time to educate and communicate with each of my patients. Communication is essential to an effective doctor/patient relationship. I work directly with my patients and their families to create a healthcare plan specific to their needs and goals.

I have been coming here for 6 months now for laser hair removal. Each treatment is greeted with a…read morefriendly Smile from Allison, all of the staff are very friendly and knowledgeable. After just 4 treatments my neck beard was no longer growing in. Highly recommend laser for anyone with stubborn hair and ingrown hairs constantly.

I went to spa Trouvé for botox for two spots on my face. To loosen up my smile lines and to do a…read morebrow lift. The injector misplaced both injections, I now have very noticeable uneven brows and can only talk out of one side of my face. I look like a stroke survivor. I spoke to the owner and she said she wouldn't do anything to fix the situation. She also mentioned that this injector that misplaced my Botox misplaced it on other customers before. I can't believe the owner always injectors to mess up on multiple customers and still work for her! I would highly suggest going somewhere else to get any services done! The owner will have her injectors back when they mess up on 100% of your injections.

Dr. Hafen is a great physician, friendly staff. However I had a disappointing experience regarding…read morehow the Premier "system" mishandled test results. Despite downloading this "my chart" which was promised to be better, easier etc., the opposite is true. I have my results from the Imaging and other tests but my doctor doesn't. Both providers say they sent them to us at the same time. I even offered to provide them. The PFM receptionist told me I must make an appointment with a technician to retrieve my records, felt like I was being hustled for a co-pay, she seemed more concerned with the collection of a copay than resolving the problem. I paid them money on time. I showed up for the appointments on time. Patients have to navigate complicated insurance bureaucracy, pay thousands / year in premiums plus co-pay before services rendered, another copay to make an appointment to get records then another copay. I'm frustrated and confused why the patient has the test results but the doctor doesn't and the technician said they will not make an effort to get the results of the tests they ordered. I guess I will have try and interpret the results myself as Premier won't lift a finger-to get the results of the tests they ordered from the provider they sent me to. Good people in a broken system, who cares? Not the PFM reseptionist.

From the owner: Dr. Mark Hafen is an expert provider of Family Medical services at Premier Family Medical. Dr…read more Hafen offers services such as care for allergies, ear infections, hypertension, migraines, stomach conditions, pediatric care, and urgent medical needs. At Premier Family Medical, Utah County area patients can receive accurate diagnoses thanks to advanced testing including blood tests, ultrasounds, biopsies, and x-rays.