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    Platinum Auto Repair

    5.0 (1 review)
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    Services - Platinum Auto Repair

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

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    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    3 months ago

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    James Street Automotive, LLC

    James Street Automotive, LLC

    (4 reviews)

    Scott did a great job helping me with my wiper blades. Excellent customer service. Heyread more

    I don't want to make this a review that hurts James Street Auto or their future business, because…read moreChad was very nice in interactions. However, I can't say I was totally satisfied with the outcome of my two trips to James Street Auto. On the first trip, I had a tie rod fail on me. I had it towed to James Street after a fair quote on price and timeline. I realize Chad does't have a huge staff and he's basically running the place on his own, but he did not keep me informed throughout the process very well. It took about a week and a half, which was much longer than he had said in our first conversation. The work seemed good and the price was VERY fair. Despite the timing, I was happy. He warned me my ball joints had some movement but he wouldn't worry about them right now. He failed to have the wheels aligned correctly the first time due to this. As I left, that same day my alternator failed. I needed up replacing this myself to avoid further cost. I chalked it up to coincidence. Then about a month or two later, a ball joint failed. Chad had warned me, so I wasn't too surprised. I had my car towed to James Street Auto again. This time the quotes for parts were just as fair as the first time. However, the labor was much higher. He replaced all of the ball joints and a sleeve on a tie rod that had been damaged in the process. Again, communication was poor. To get updates, I was forced to call and ask. My car was there for over two weeks. As he got the wheels aligned this time, a coolant hose blew out of the intake and sprayed coolant everywhere. (again, this was when they still had the car). To replace the intake he quoted me at $400 for the part (I searched the same brand and kit he mentioned and it retailed for $150) and 5 hours of labor but he also said he could try to epoxy the hose back for just an hours labor and it may hold. If not, we would just have to pay to replace the intake. I had him try the epoxy. I picked up the car and drove it away and it was running poorly. It was missing as I drove. I took it to an out of town mechanic I used all the time when I lived further north. They found the intake was still leaking, so the epoxy had not held. They replaced the intake for the cost of the part (150) and 2 hours of labor. A fraction of what I was quoted at james street. As for the "missing" on the engine, the epoxy had leaked into where the spark plugs are housed, so I had to have all the caps replaced. It's all a very unfortunate situation. Chad was very nice, but I never left his shop without having further problems - yes, my car has over 150,000 miles, but I've had much better experience elsewhere. He is very fair on pricing parts, but the labor seems to be quoted high.

    Belle Tire

    Belle Tire

    (29 reviews)

    Came in on a donut with a hole in my tire. Staff was extremely kind and helpful. They plugged my…read moretire for free, and even took off the donut and threw the tire back on for me. They were all very friendly and helpful.

    So I'm the guy who gave a zero star review over this store's after the sale support but I realized…read moreI didn't explain what happened and now I have the receipts. Which makes me even angrier. I had new tires installed on a Jeep Grand Cherokee. Of course I went for the up sale and got the good ones. I was assured they were quieter. Then, I realized that when I drove sixty-two miles an hour on a smooth road all four tires were slapping against the pavement and making a lot of noise. I took the car back and explained what was going on and that I thought the wheels were out of balance since it appeared that the existing balance weights had been removed. The salesman told me to let him drive the car. He came back and said there was no vibration so maybe I had a problem with my axles and should pay a visit to the dealer. In other words; F@@k Off. I guess he figured it wasn't worth putting a wheel on the machine to check it even though there were empty bays. Maybe his ass knows better. So I went to The Other Tire Store in Holland and had the wheels balanced. Below are the results of how out of balance the tires were on their machine: Left Front Right Front 1.20 oz 1.50 oz Left Rear Right Rear 2.00 oz 1.00 oz I was told this was enough to feel something wrong on any of the tires. I'm no expert so I'll let them chime in. I should also note that the tires making noise and slapping on the pavement immediately went away after they balanced them. I also checked the pricing on the tires I bought and would have gotten a better deal at The Other Tire Store in Holland. The part that really got me was the damage done to my wheels. They are gloss black and a couple came back pretty scratched up. I've since purchased a new set of tires for another car from The Other Tire Store in Holland and could not be happier. As I mentioned previously, virtually 99% of my reviews are positive because I think people often will write to complain but, sometimes don't take the time to acknowledge a job well done. In my humble opinion, take your business elsewhere.

    Platinum Auto Repair - autorepair - Updated June 2026

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