Excellent service! Really kind and helpful with telling me everything they did! I dislike getting…read moreoil changes because of the time it takes but this was quick, I'll be back here again.

I'm a very happy customer. I pulled in on a whim to be greeted kindly by Robert. The service was…read moregreat and efficient. All the guys work well together, I'll be back.

I know most every part of a car. I know when a mechanic is telling the truth. I have dealt with…read morelots of mechanics. Auto solutions of Jenison, bit pricy but by far the best ive dealt with. Most honest. ONLY mechanic I recommend. quality is a bit pricy sometimes. but ASoJ is by far the best. they do it right and they are honest.

Good shop, honest, good prices always does the work requested always communicates if they see…read moreother things that need to be done but not in a pushy way.

Small shop with a few lifts, very reasonable with their per hour price... does excellent work…read more.. markup is very reasonable... (if you could find it cheaper online, then do it yourself)... never had a problem with multiple different front end, rear end and suspension repairs on my different winter beaters... will send anyone and everyone who needs work done here.

Was able to get an appointment pretty quickly. Had rear brakes done. Quick and reasonable pricing…read more Friendly folks at the counter. Definitely will be a repeat customer

Not sure how this place has such a high rating? Myself and many people I know over the last year…read morehave had nothing but issues. Biggest issue is they obviously don't test drive after repairs are done and if they do they don't care about their work! Not even going to go into all the issues, this place went downhill when Floyd himself stopped doing and supervising the work being done!

AWESOME service! Though busy, they instantly dropped what they were doing to get my tire fixed…read more Obviously, experts at diagnosing and completing the task. I will definitely return. You don't get service like that anymore. Thanks to Floyd's for helping me with a small tractor tire repair. Though busy, they took the time to quickly repair my tire and get me back to work. This small act has earned them a new customer and I will be back to buy tires

Being an old car mechanic myself, I have a problem giving my car to someone else to repair. So when…read moreMy VW needed an alignment I went here. Now I have to say that they are very thorough and serious with this. The car drives a lot better now. They also found a power steering hose leaking and asked if I wanted this repaired. I never noticed this but I had them replace it. The price was not as bad as I imagined and it was well done. Next time I need help I will go back here. There is a little trust building needed, but I have the feeling here I will get that.

Every time I take my car in to him it's not fixed. I take it back he claims it's a different…read moreproblem but in the same area. I take it in again for a clunking in the front driver side. He changed ball joint, sway, arm and wheel bearing. His wife quoted us a price but when we got there to pick it up she said she quoted wrong price and charged $200. more. Drove home with the same clunk I took it in for. He admitted he did not test drive it after working on it. Never again! Thieves!

Called prior to making an appointment and was assured that a repair estimate would come at no cost…read moreto me. Upon arrival, I explained my situation and even mentioned whoever I spoke to earlier that day confirmed a $0 dollar transaction. Front desk gentleman confined to print out papers that concluded a $59.95 service fee is to be paid before inspection and if I "get the repair done at this location" the cost would be reduced by $59 dollars. Although these gentleman were welcoming and respectful, I question their overall integrity seeing as the tuffy 10 minutes down the street did the estimate at no cost (like their websites says)

i recently had my vehicle in one of the tuffy shops , for transmission R&R and the service…read more writer, had a bit of a issue, for a reason of a lease deal, where we leased the vehicle from, put in a specific kill switch, and for some reasoning it caused a problem of getting our car started, though it took a day or so , the kill switch was removed , and the vehicle became operational right away. overall the costs was a little bit high , though we planned for it and it turned out to be less than what we were quoted by other shops. i am glad we chose Tuffy's for our vehicle repair .

I have never been to a place where they treat you so well! From upfront and honest assessment and…read morepricing. To the extra lengths they go through. To make sure you are taken care of. Fair prices for the work I needed done. It was a lot of work. They got the service done in a reasonable amount of time. For the immensely large job that needed to be completed. All three gentlemen are GOOD AT WHAT THEY DO!! It's hard to find and refreshing. I can't say enough.

Have been in a few times and they always give you a fair deal! Sometimes if it's something super…read morequick they won't even charge you

Took my car there and didn't worry based on all the reviews. My car was making a noise at low…read morespeeds and when stopping. They got me in about a week after I called. They got the car "fixed" quickly which was great. However they claimed it was something loose with my parking break. I barely drove it down the road and noticed nothing was different. So I took it somewhere else and got it sorted. When they called they mentioned that the problem could be something else but that it wasn't. I took their advice. They didn't even bother to drive it around to check their work. So disappointed.

Experience here was fine overall. Needed brakes and a starter…read more Service seemed timely enough. I want to say they told me they'd look at the car Tuesday, but didn't look at it until the end of Wednesday. It's possible I'm confused on that point, since I called some other mechanics first. Once they got the car in, they did the work right away. The woman working the customer side of things was knowledgeable and pleasant to work with. Working with her made everything easy to manage. Complaints: - They for some reason "had to use a Denso" starter, which added a large amount to the final cost, and of course was marked up after that. Not sure why they needed to use a Denso, or why a remanufactured part cost more than twice the new parts at rockauto. - Bigger complaint: Looks like they used a remanufactured part, and no one asked or mentioned. So not only did I pay too much for a starter, but I thought I'd at least be getting a new one. - They replaced the air filter without asking and without naming it in the quote I was given over the phone. So another 20 bucks for something I could have ordered off Amazon and put in myself in 30 second. At least the filter was only about 4 bucks more through them than Amazon is charging during COVID, but it's about twice what I paid last time. It's really the principle of the thing. It's possible this stuff was just communication issues. I don't know why they "had to use a Denso", for instance, but also didn't ask about it. Because I had dropped the car off to get checked out, it's possible the air filter was something that should have been mentioned, but due to the nature of phone calls, it just slipped through the cracks as the woman was looking at the quote, and when I gave the go-ahead, the mechanics just did what I supposedly approved over the phone. So look, I have some concerns and some questions, but overall I'm guessing the work was done well. Using a remanufactured Denso means they probably made sure to use the "right" part even if it wasn't the cheapest. And the price (make sure you go on their website and print coupons first, and mention them before you make payment) and service are leaps and bounds better than what the local Toyota dealer offers. Besides, if they do a better job than most mechanics, it's worth paying a bit more to make sure it's done right. I'll probably come back here for the next thing that comes up, and hopefully next time there won't be any surprises or questions.