This place is the best! From start to finish, they are so nice and explain things very thoroughly…read more Highly recommend this place!

Always trust their work and they never push me into getting service done that can wait for a little…read morewhile longer. Was happy with their service 7 years ago and moved away - now we are back and I immediately took my car in to find the same great service I received in the past. Westside is the best ! Steve

They listen to concerns and made adjustments! Answered questions on possible future issues. An…read moreexcellent shop to do your repairs.

needed my 2004 infiniti fx35 checked out prior to it being stored!!!…read morei am very impressed with the details of the check up. these guys are the best!

Scott did a great job helping me with my wiper blades. Excellent customer service. Heyread more

I don't want to make this a review that hurts James Street Auto or their future business, because…read moreChad was very nice in interactions. However, I can't say I was totally satisfied with the outcome of my two trips to James Street Auto. On the first trip, I had a tie rod fail on me. I had it towed to James Street after a fair quote on price and timeline. I realize Chad does't have a huge staff and he's basically running the place on his own, but he did not keep me informed throughout the process very well. It took about a week and a half, which was much longer than he had said in our first conversation. The work seemed good and the price was VERY fair. Despite the timing, I was happy. He warned me my ball joints had some movement but he wouldn't worry about them right now. He failed to have the wheels aligned correctly the first time due to this. As I left, that same day my alternator failed. I needed up replacing this myself to avoid further cost. I chalked it up to coincidence. Then about a month or two later, a ball joint failed. Chad had warned me, so I wasn't too surprised. I had my car towed to James Street Auto again. This time the quotes for parts were just as fair as the first time. However, the labor was much higher. He replaced all of the ball joints and a sleeve on a tie rod that had been damaged in the process. Again, communication was poor. To get updates, I was forced to call and ask. My car was there for over two weeks. As he got the wheels aligned this time, a coolant hose blew out of the intake and sprayed coolant everywhere. (again, this was when they still had the car). To replace the intake he quoted me at $400 for the part (I searched the same brand and kit he mentioned and it retailed for $150) and 5 hours of labor but he also said he could try to epoxy the hose back for just an hours labor and it may hold. If not, we would just have to pay to replace the intake. I had him try the epoxy. I picked up the car and drove it away and it was running poorly. It was missing as I drove. I took it to an out of town mechanic I used all the time when I lived further north. They found the intake was still leaking, so the epoxy had not held. They replaced the intake for the cost of the part (150) and 2 hours of labor. A fraction of what I was quoted at james street. As for the "missing" on the engine, the epoxy had leaked into where the spark plugs are housed, so I had to have all the caps replaced. It's all a very unfortunate situation. Chad was very nice, but I never left his shop without having further problems - yes, my car has over 150,000 miles, but I've had much better experience elsewhere. He is very fair on pricing parts, but the labor seems to be quoted high.

Was able to get an appointment pretty quickly. Had rear brakes done. Quick and reasonable pricing…read more Friendly folks at the counter. Definitely will be a repeat customer

The first brought my car to have my breaks done it seemed like it was a Christian company, honest,…read morefriendly, and reasonable price. However, I brought my car to have them repair my power steering repaired. They called me and told me that it was fixed. But when I arrived at home my power steering was still leaking and I had to keep putting power steering fluid to work. I took my car back to them again to fix it. Once again they told me it was repaired. A few days later my wife was stranded while shopping for over an hour because the hose that they replaced was an inferior hose. I had to take my car to another repair shop and they told me that whoever replaced that hose was not a proper hose and it didn't even have a clamp on it. I called Quality Break and Auto repair being that they didn't do the job correctly after two times of bringing my vehicle to their shop. I called them to ask that some of he money be returned to me being that I had to pay over $600.00 again to actually have it repaired correctly. I was told that there was nothing they could do! I'm a prior Veteran who is 68 years old and on Social Security we don't receive a lot of money from Social Security. one would think that they would stand by their work, but not so!!! So much for being honest. One thing is for sure they lost a customer!

Very happy. Had a flat repaired in less than an hour. Arrive early a.m. if you are in a hurry since…read morethey are super busy.They gave us 2 free tire caps as well since we had lost them on the way.We were traveling from over 100 miles away and they did NOT take advantage of us since they knew we were out of state from the plates.It was $15.00 to repair. They offer free air to everyone with a cool,easy to use digital air pressure gauge outside the store.The waiting room lobby is clean,has a TV and tons of magazines to peruse while you wait. Kudos to all!! You saved our vacation and the repair is still good after returning home,over 100 miles!THANKS SO MUCH!!!!

Don't Do It If you…read morecheck my review history it's 99% positive giving credit where credit is due. All these guys know is; Yes, you really need to step up to the Michelins. But if there's a problem with the Michelins, they don't want to stand behind their work at all. They have no business being in the tire business in Holland whatsoever.

Lakewood Auto has done car maintenance for my family for as long as I can remember. Surprised they…read moreare still putting up with us to be honest! Haha! They have nothing to hide and provide honest service. Support local when you can - even auto repair shops!

Their preachy political sign out front is off putting. The message doesn't make me want to…read morepatronize the business. Please reconsider the sentiment you are portraying to potential customers :)

my vehicle needed multiple repairs and I needed to leave town in 2 days. They were able to have the…read morework completed quickly and on time for my departure .

Tried this shop because a good coupon came in the mail! It was just an oil change, but quick,…read moreefficient service and friendly staff. Really close to home, glad to discover it.

We are from northern Michigan and we're driving to Chicago for a wedding. Even though our car was…read morejust checked the lower control arm needed to be replaced. They got us in right away and our vehicle was being hoisted up within 3 mins of arriving! They ordered parts quickly and took care of us. We even received much needed dog therapy by their three adorable pugs in their waiting room. We were back on the road in less than two hours. While our road trip was a disaster without A&J's we wouldn't have made it to the wedding! They were kind, attentive and fast.

Fix my ai condition with them and it still doesn't work took it again and it didn't work literally…read more1,900$ down the drain after that had a car accident they work with my insurance and they gave me a date to pick up they didn't call me so i called them and come to find out that they found more problems they didn't find the first time taking even longer repairs and they didn't notify me I found out because i called them, I n the end very unreliable

David and Annette are great! They are always on top of things and they really get to know their…read moreclients. David provides fast service and does his job well. Plus he guarantees his work so I know I'm in good hands when I go to David's Garage!

From the owner: Auto Repair, Automotive Mechanical Repairs, Brakes, Suspension & Steering, Alignment, Starters &…read moreAlternators, Engine Replacement, Engine Repair, Tune up, Fuel Systems, Oil Change, Belts, Cooling Systems, Coolant Flush, Transmission Flush, Transmission Replacement, Air Conditioning, Exhaust, Electrical & Lighting

Came here about 3 years ago for an oil change one time and they said my oil pan was stripped and…read morethey had to plug it up or fix it and get an entire new oil pan, told them to plug it and left and have had my oil changed at least 6 different times since and not a single problem, they're scam artists and terrible ones at that, go to any other oil change place

I went out of my way to write this review for my Valvoline location. Why? Because they always go…read moreout of their way to help me and service my vehicle in any way possible. I am always so impressed with the staff's friendliness coupled with professionalism. Thanks!