Platinum Carpet Cleaning was a lifesaver. We moved into a house that needed the carpets cleaned BADLY. One of the rooms smelled like the home belonged to a dozen dogs. What's worse is my wife is 5 months pregnant and we rented a moving truck and help to move all of our stuff in just two days. James (and his son Jacob) gave us their next availability and the carpet looks (and smells) good as new. They even went above and beyond with making sure there was no odor in other rooms and even finding some carpet in the closet hallway that they cleaned unprompted and without even mentioning it to me before they left. Next time we need any of their services we're calling them again. We called a few places for quotes and they offered a really affordable price especially compared to what other companies were asking. Their work was worth every penny. If you are looking for somebody trustworthy, great to work with, and will do an incredible job then you found what you are looking for. read more

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James did a great job cleaning our couch. We had a a urine stain that he was able to get out. He worked with me on my tight schedule and was able to fit me in on the same day. Thanks James! They might be a little more on the expensive side, but I was pleased with the reliability and level of service. read more

I was very happy with the work provided from this family run business. They were professional, prompt, and provided a thorough quote. Thank you. read more

Great service and wonderful people to work with. Professional and arrived on time. Easy scheduling

This company has helped us twice now. We have pets, we love our pets, we have friends with pets, sometimes pets have accidents. Every single time something happens that's beyond what we are able to handle, we call Platinum Carpet Cleaning. They are affordable, reasonably priced, and just generally knowledgeable and good people. Definitely recommend. read more

I highly recommend this company, and will definitely use them again. They have competitive pricing, rapid service, and did a great job cleaning my couches. read more

We had a 19 year old dog who had quite a few accidents on the rug. The team came out right away and brought back a beautiful and very clean rug! So excited to have all of our rugs cleaned by Platinum! Highly recommend! read more

PLatinum carpet cleaning did an outstanding job on my house! They cleaned both sets of stairs in my home spotless! I thought I could never get them to look brand new again! Each bedroom was done with detail and care. They were very careful. My house smells so clean. I will definitely have them come back. Best cleaners I have had. Love that it's a family business. Very nice to work with! read more

Platinum Carpet Cleaning - Carpet Cleaning Near Me

On time,easy, looks great! Friendly Carpets looking amazing. Father and son team do a fantastic job read more

Customer Service from the beginning to the end was outstanding! We needed carpet restretching in a few areas, and Jacob returned my call and got me a quote right away, while several other vendors didn't even return my call. We were able to schedule for the same week. And price was fair. Francisco came out to do the work. He was prompt, polite, and professional. He worked quickly and it turned out beautifully! I highly recommend this company for all your flooring needs. read more

Platinum Carpet Cleaning - Before carpet restretching - Carpet Cleaning Near Me

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These guys came out in November to clean my couch. I had already paid for another company to do it but they didn't do very well so we needed someone to clean it again. I'm very impressed with the job that was done here. I'll for sure be back periodically to have them clean my couch again! And maybe my wood floors too next time...thank you for such a job well done. read more

James from platinum carpet cleaning was excellent. He was very professional and efficient. He was able to come at an earlier time than originally scheduled and communicated that with me. James did an excellent job. This was the second time I used platinum carpet cleaning and am still really satisfied read more

James did a great job on our 2 rooms. These carpets were pretty sad and they came back to life nicely. On time, friendly, and a good value. Really happy with the results. I recommend for sure. Thanks James! read more

I am so happy with the service and quality that I received! They were so kind and respectful from the start and they did such a wonderful job! Great communication as well! I found Platinum Carpet Cleaning via a Google search after a horrendous moving experience from LA to SJ. All of my furniture arrived filthy and/or damaged to some degree. My sofa (which is 90% why I hire professional movers in the first place) is cream-colored fabric, and one arm was delivered BLACK, with every edge, corner, and cushion filthy as well. James at Platinum Carpet Cleaning made it look brand new! He also cleaned up my cream-colored fabric headboard that also arrive with black filth all over it. I will absolutely call them for my next furniture/carpet cleaning needs! read more

Platinum Carpet Cleaning - Carpet Cleaning Near Me

James and his son cleaned all the carpets in my house, including restretching the carpet in one room. Scheduling the job was easy, they showed up on time, and did a great job for a reasonable price. I'll be using them again! read more

The team at Platinum cleaned and sealed three bathroom floors for me and did a wonderful job. I also had them clean eight rugs. They were professional, on-time and did quality work. I would recommend to friends and neighbors. read more

James was great to work with. Took out a stubborn stain from my carpet and did a great job on the stairs as well.

They answered the phone personally and was on time for the appointment. They were professional and respectful of our home. They were knowledgeable and did a fantastic job. I will use their service again in future. read more

I don't know why I waited so long to call James! This service was fast, affordable and easy to coordinate. All it took was a call (less than 5 mins) to get a quote and service scheduled. From there, I received all communication via text. I'm so happy now that my carpets look and smell brand new. James was friendly, knowledgeable, and highly professional, and I know I will definitely be calling again in the future. read more

Platinum Carpet Cleaning - clean carpets in less than 90 mins! - Carpet Cleaning Near Me

amazing service, communication and work! high recommend these guys. Couldn't be happier!

James and company do exceptional work, and offer best practices in their field. Always professional and knowledgeable in business and in their trade, I can trust Jame's insight when I have a question; he will have a solution! I use Platinum repeatedly for my real estate company, and highly recommend them. read more

Perfect Service! Jacob from Platinum, cleaned my couch. First time cleaned in 10 years. I am so pleased with the service . In pictures still wet from cleaning , but couldn't wait to give this review ! I would definitely recommend this company to everyone. Thank you Jacob!! read more

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James was awesome!!! I contacted him yesterday due a really bad odor coming out from our carpet. Spoiled milk and maybe something else spilt on it and the smell was horrendous. I first tried all the DIY's tip that I could but none of it seems to work. I called James close to 6pm and he was nice enough to schedule us for next day appt. This whole thing affected our masters bedroom that's why I need someone to come out asap! When James and his son arrived, he explained everything that he'll be doing. He was professional but friendly. I even asked him to remove a small portion of stain in my son's room that wasn't part of the deal to which he said "no problem". I highly recommend their service to anyone who needs carpet cleaning at a very reasonable price but gets the job done beyond your expectations. Our carpet now not only looks new but with fresh linen scent! I can finally have a good night sleep in our room. Thanks James!!!! read more

Platinum Carpet Cleaning - Masters bedroom. The portion where the bad smell was coming from was on the right upper corner where a small fridge was situated. - Carpet Cleaning Near Me

James and his son did a great job cleaning my carpet. They are professional and arrive on time. My carpet now is very clean. I highly recommend their service. read more

They were Fast, punctual, and very good job at cleaning our carpet! 10/10 will recommend!

2 years ago, as I was searching for a carpet cleaner on Yelp, the great reviews for Platinum carpet cleaning got my attention. And now again, I called and it was James who got my call, he even remembers my name. what a great way of dealing with customers! James and his son did a great, amazing job on our carpet. They are so professional, arriving on the appointment, on time. Thank you so much for your great carpet cleaning job, James and son. I will surely recommend you with our family and friends. read more

Great service nice guy can't wait to get my carpet dirty to call platinum again. You get what you paid for make sure to call platinum carpet cleaning! read more

Platinum Carpet Cleaning - Like new - Carpet Cleaning Near Me

James was great to work with, from the initial phone call to the last good bye, he was very professional. We called for his services due to our male cat who started to spray around our home. We tried removing them ourselves but needed an expert. James was honest about what results we can expect but it turned out way better than he promised. Would certainly recommend his services to any pet owners. read more

Platinum Carpet Cleaning - Carpet Cleaning Near Me

I have used Platinum twice in the last couple of months for their deep cleaning at my two rentals. They did a great job, and both tenants were very satisfied with their work. James is easy to deal with and communicates well. And their pricing is fair. I will use them again. read more

Purchased a couch off the floor room. It was beige and very dirty around the skirting at the bottom. James and Jason came out within a day and did a fabulous job! The couch looks brand new! They were able to remove all the dirt around the skirting. I am very pleased with the result! Will definitely be a repeat customer! I highly recommend! read more

We really liked the service we got from Platinum Cleaning. We had three carpets cleaned and these men were very professional and on time. Our appointment was originally in the afternoon. We would have preferred in the morning but it was on short notice so we made it for 4:00 in the afternoon. They said if there was a change they would be able to do it earlier they would let us know. Next day they called and said they could do it at 8:00 AM instead. That helped us out a lot. The carpets look and smell clean and fresh. I would recommend this company. Also, he mentioned they also clean tile and grout so we may call them out again soon. read more

Platinum Carpet Cleaning - Family room carpet just cleaned. - Carpet Cleaning Near Me

If I could give 10 stars I would. They were professional and very friendly. They were very kind to all my animals. I had a ton of carpet stains, and I mean it. The carpet looks brand new now, except for maybe 1-2 spots. I really really love the work they did! Highly highly recommend! They may be a little pricey, but worth every single penny. read more

It was very easy to communicate with James and he got out a very very stubborn cat urine issue from a couch.

All around great to work with, very professional. From initial interactions to get quotes and scheduling, James and his team are responsive, honest, reasonably priced, easy to work with. James and Jacob were punctual on the day of service. They did a good assessment of a couple stain spots which could not be completely removed. Upstairs bedrooms and the stairs carpets are now cleaning than when I moved in. Took a couple of hours to get the job done, as estimated. Transparent pricing, with a receipt. Highly recommend. read more

Platinum did a great job with our carpet cleaning! They are very professional. We will definitely hire them again!

James had our carpet and rug looking like new within 1 hour. It was a night and day difference as you can see in the before-and-after pictures. James was very easy to work with - punctual (even a little early) and responsive by texts. He stayed masked the whole time, did his work quickly and diligently, and was charged a reasonable price. I plan to have him clean our couch and carpets again in the future read more

Platinum Carpet Cleaning - Carpet Cleaning Near Me

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We were considering replacing our 30-year old carpet but thought we'd try getting it cleaned first. James made it look so much better than it did. read more

Great service! Our floor is nice and clean againWe'll definitely use their service again next year read more

Platinum Carpet Cleaning - Great service! Our floor is nice and clean againWe'll definitely use their service again next year - Carpet Cleaning Near Me

James was the first person I called when I was searching for a cleaner. My wife and I agreed we were over due on a cleaning. We searched, clicked and called. James greeted us, asked what we wanted. He offered multiple services that are AFFORDABLE. We went the basic plan and we were amazed with their work. James and his son explained everything they were doing. They took their time and nothing was rushed. I'm very pleased with their service. Everything was about an hr from prep to finish. They have the right tools to make sure your house is safe. They even provided shoe covers so you can walk in your home while it dries. I will continue to say it, Support family businesses! Use their service, you won't be disappointed. read more

Platinum Carpet Cleaning - Living room - Carpet Cleaning Near Me

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James did an awesome steam carpet cleaning at my place. He was punctual and everything went as he explained. James takes seriously the job of cleaning the carpets, now the carpets look very clean and the stains are gone! Price is reasonable and their availability is super! James also does carpets repair. I highly recommend this company. They are very professional and courteous and their service is super clean read more

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