Prompt Follow Up - Friendly and Professional - Fair Pricing and quality work. Will definitely…read morerecommend.

John at Pyramid was professional and on time, highly recommend him if you need anything lock…read morerelated!

Quick service at reasonable cost. I've used him to rekey a lock and create keys for a toolbox…read more He's also replaced a complete door lock and rekey it to an existing key. He also programs FOBs.

Awesome. New keys cut using my blanks and programmed in just minutes for my 2016 Jeep Wrangler!…read more Cost was great, better than any other service. Keys function perfectly. Courteous and friendly. Done while I waited. I can't recommend them strong enough!!!

Conway fence recently completed a two stage fencing project on our new home. The project turned…read moreout great. The pricing was fair and reasonable. The contacts at the office were very supportive and the install crew was outstanding. I would recommend Conway Fence if your in need and should we require additional work, we'll be contacting them again.

terrible customer service! have to call the office & owner…read moremultiple times for a service call! promised someone will call back, but never does! gate constantly has issues! do not recommend! worst experience! call another company and save yourself the heartache of dealing conway fence‼

The guys at Xtreme Heating and Cooling really do care about their customers and always make sure…read morethey get the help they need at all hours. They have helped our home, along with many other of our family and friends. I always appreciate the quality work and honesty this company provides. Give Ricky and his guys a call, they will take great care of you.

Let's start off from the beginning. We placed a phone call at around 2:00 PM and left a voice mail…read more The following day we called in the morning, and still no response. Finally the third time we tried to contact them that afternoon, they immediately answer. We inform him that we have tried contacting them beforehand, and he attempted to deny it until he checked his call history and realized we did. His excuse? "I turn my phone off at 8:00 PM." Horrible excuse when we called six hours in advanced and there's proof. Finally the man told us at 1:00 PM that someone would be here ASAP. Three hours later (4:00 PM) there was still no one here. We call and question what's going on only to get a bunch of excuses. Yes, working on AC units you do not know what will happen. But when you tell someone ASAP, three hours is not that. If this man was running behind and ran into issues, why not send a different employee? The boss eventually tells us that: "Thirty minutes someone will be here." You can already assume it was not thirty minutes. To keep this short, someone did not show up until at 7:00 PM. Our service man gets here and we think we are saved. We could not be more wrong. He's rushing around and practically trying to speedrun his job. The man told us nothing. He did not tell us what he was going to do, he did not ask us any question, he just immediately went on his way with his goal to scam us. Eventually he did his job and we learned that our capacitor was broken and needed to be replaced. Fortunately this is covered by our warranty...that he tried to deny us. Our warranty said it was covered and after a phone call with his boss, we got our warranty. Next, he gave us Freon which we had no input in. This was going to cost $400+ which we did not ask for. You should never force hundreds of dollars onto a customer without their input. We rationally asked for a simple discount, about 10%, for being heavily inconvenience. Getting ignored and given false estimates for when someone will arrive is not great business ethics. Being forced to pay hundreds of dollars for something we did not want at this moment is not right. Do you want to know what the service man response was? "I am being inconvenienced being out here. I had to drive all the way from X to get here. So I understand being inconvenienced." ...Hello? I'm sorry? You're inconvenienced? This is your job. It is your job to drive places and do work on AC units. That is not an appropriate way to respond to a customer no matter what you're job is. Eventually things boiled over and our service man cussed us out, insulted us, and then proceeded to replace the warranty covered capacitor with our old broken capacitor. He then proceeded to siphon the Freon he pumped in and "reassured" us that he has a scale and he does not rip people off. During all of this we try to call the boss and get a hold of him because this is ridiculous. The boss never answers because we have now rolled passed 8:00 PM, which is when he turns his phone off. The guy storms off and we are now left with a broken AC unit during a Summer with record breaking temperatures. Avoid these people. This company is a joke. - - - - - Addendum: Shortly after all of that transpired and I wrote my review and left it on their Facebook page. In the span of minutes, the boss sends a minute long video attempting to blackmail us about going viral. I left out that the service man felt compelled to drive out here with I assume his wife and his baby. Why are you bringing your family with you to a job site? That's not professional in the slightest. I guess they were brought here to record footage of the man to help our case. In the video you can clearly hear the man yell and call someone a Karen multiple times. Then they ask the question "Would you answer your phone on a Sunday?" When we answered with 'yes' he felt compelled to say "My ass!" Immediately the recording was halted because it's blatantly obvious that this is harming his case, harming his reputation, and proving how this company values their customers. To circle back to the blackmail, the boss texted us with this video attached and said I better take down my Facebook review or we will go viral. Sir, all that video will do is harm your company more. Everyone will be able to see your employee act awful and tarnish your brand. How does the headline "Xtreme Heating and Cooling Employee Has Meltdown and Needs to Cool Off!" sound? Is that good publicity for you? He went on to state that the person being video taped is acting like a five year old and jumping up and down. No where in the video is anyone jumping. Did you even watch the video? Is there more to the video than you're sharing? He felt it was neccessary to call and chew us out. I find it odd that the time this is happening is after 8:00 PM which is when he turns his phone off. He apparently has time to yell at people for leaving bad reviews but nothing else. Please. Use a different company.

If you're thinking about having a construction or remodeling project done, this is the company you…read morewant. They are knowledgeable, dependable and provide a high quality, functional product. Their expertise is making sure their clients are completely satisfied. I have used them on several remodeling projects, and I have always been extremely happy with their work. I highly recommend them!

I messaged this company for an estimate on a project and gave them all the details that were…read moreneeded. I was told I'd get a response in a couple days. Over a month passed and never heard a word so I enlisted another Contractor. I finally got contacted from Crystal who told me sorry, they are super busy. It's astounding to me that a person could be so busy that a 60 second message is just too much trouble. I understand Contractors are getting booked far out right now but your time is no more valuable than mine. The least they could have done is let me know they wouldn't be able to take on my project, I would've completely understood. There is no excuse for garbage customer service. What's even more disappointing is the wife of the owner was a friend of mine and she was the one who suggested her husband's services. Personally I'd be embarrassed if I recommended my spouse and they did something like this. I do not recommend using this company. The craftsmanship may be great but the customer service is borderline non-existent.