Great service!!!! Knowledgeable, quick and courteous. Cleanliness you would not even know they were…read morehere. Would recommend for any of your HVAC needs.

Excellent service! My a/c quit working called my home warranty company and who they scheduled to…read morefix it wouldn't be here for 6 days. Someone recommended Brad's to me. Scheduled an appointment with them. They came out earlier than expected and had it fixed before I even knew they were here. I highly recommend this company!! Very friendly people also. Price was good too and they give a military discount

These folks are amazing people! From the phone call for service Miss Kayla and Miss Kathy are…read morefriendly, caring, attentive, and fast. The owner and Technician, Brad, is professional, polite, and has a respectful tell it like it is approach. Brad explains the problem in a way that is understandable, offers multiple options, is mindful of your budget, and cares about your situation and how he can best help more than profit. This is a small family business that invites you to be a part of the family. From routine maintenance to system replacement these folks do what it takes to earn my trust!

So I am unfortunatly having to make an update to my previous review. As much as I love Wayne and…read morecompany this time I had a different experience. I tried multiple times to get in touch but I kept being told he would call me back and he never did; did a google search and turns out this is happening to other customrs as well. I was forced to use someone else and take my buisness elsewhere and I didn't want to but not returning multiple messages is just too unprofessional. Hopefully he can turn things around he's a great guy.

I had a horrible experience with my commercial retail space and was without air for three weeks in…read moreour store due to our landlord and who they kept dispatching. We were lucky enough to talk to Lane and he was able to come out and he and Patrick got us back cooling within a few hours! Love the communication and options provided. These guys work HARD in tough conditions and Lane was the nicest guy on the planet! I hope I don't need them again, but if I do, I will not hesitate to call them!

Crooks. They broke my AC last yr and tried to charge me $400 after I had to hire another company…read moreand install a new system. I protested and settled with paying $200 just to be done with them. A year later, they are sending me a bill for almost $400. Wouldn't trust them or hire them to water my lawn.

Reliable and friendly customer service! We have been customers for several years now. They show up…read morewhen they say they are going to show up and they let you know when they are on their way. Any minor issues that we have had have been handled promptly and favorably.

These two were quick and efficient! Pricing was wonderful as well as their professionalism. My AC…read morewent out at 1pm and they were at my house by 3pm! I will be requesting them again

These two are sleaze balls! Terrible attitudes, clearly they did not show up to help solve my…read moreproblem. They were only here to collect the money from the home warranty company. They showed up, complained about the panels being removed from the unit, said "that could void the Home Warranty". The guy used a multimeter on a few things, then they left saying "we'll have to see what the Home Warranty people have to say".They were at my house less than 10 minutes. Translation, I've collected the $95 warranty fee just by showing up and I'll write a report stating that the customer removed panels so the warranty company won't reimburse him. Absolute trash! Beware of these con artists

Would have normally given these guys 5 stars as they were always prompt to fix HVAC problems (and 2…read morereplacement units) on my rental properties. Unfortunately, when selling the last one, the inspector found several things wrong and I texted and emailed them multiple times on the incidents asking for them to give me their thoughts. Unfortunately NO REPLY.. :( They would usually reply within 12 hours max. Had to get someone else to repair the issues. You want it fixed right, but if there are problems, you also want them to return to properly complete the job..

Great customer service. I waited and waited for a different AC service company when my AC went out…read more After a day and a half of waiting I still had no answer about when that company would get to my house. A friend turned me on to River Valley and they were at my house within an hour. Their tech was friendly and knowledgeable. Quickly figured out the problem and got the part changed out. Then went above and beyond and showed me how best to take care of my unit. I'll definitely be calling them when I need service in the future.

I had an A/C unit that wasn't blowing cold air. Dodson Heat and Air responded quickly to my Yelp…read moreservice request and showed up in a couple of hours. The technician Jacob was friendly, professional, diagnosed the issue, gave me a couple of options, and fixed it quickly. Now it is nice and cool. Highly recommend

This company installed hvac on my new build. They installed the dryer vent directly behind the ac…read moreunit, so the condenser coils stay clogged with lint and debris. The ac unit cannot keep up with the thermostat. One bathroom exhaust fan leaks rainwater into bathroom and all on the floor, when it rains. One side of my house does not receive hardly any airflow and my daughters cant even sleep at night due to being too hot. They merged two exhausts to one duct. There is not a unit disconnect box. The unit is plugged into breaker box. Causing brief low voltage drops, resulting in lights flickering and ceiling fans to loose momentum everytime the unit clicks on. The kitchen range damper clangs open and shut letting constant outside air and humidity into kitchen ... When i reached out with my concerns. I was told all of these issues are "normal" then was met with refusal to come fix the numerous issues. "Code" does not justify poor workmanship or lack of professionalism.

The service providers will hit you with a huge bill for work they did not do. They say they are…read morecoming back to correct the situation but never show up. They claim to work many more hours than they actually work and did not fix what they were supposed to fix and created more problems than were there originally.