Awesome place !! Clean organized friendly staff!!! Someone always asking if you need anything!

I came here a month ago to sell clothes. One of the girls had a big attitude, she was heavier set and had curly hair :/ sorry I couldn't catch her name. It might've been Tiana. It was very unwelcoming, and I couldn't figure out where the line started to pick up my clothes and money. She gave me an attitude about it and pointed with an attitude. First said by the counter, then pointed. Like wait by the circle sticker? There line set up is weird. I second the other reviewer who mentioned the energy in here is very weird and rude. read more

Worst advertisement of a sale ever. Fit as many clothes as you can into a bag for 20$ Sounds like an amazing deal. That's if you can find an item with the tag on it. Because they never put all of the items in one section it's all around the store and it's very sparse too. Probably 3 tags an isle. And the items are so ugly too. So imagine yourself finding a needle in a haystack that's your size that you like amongst 40 other people. read more

I had a really uncomfortable and unwelcoming experience at Plato's Closet today (01/24/26 around 11:00 AM). While I was actively signing in on the tablet to drop off clothes, the employee working at the time (Tiana) asked if I had sold before. I said yes while still typing, and she immediately responded, "Okay, just sign in," even though I was already doing exactly that. After I finished, she said, "Okay, give me your ID," took my bag, and when I said "thank you," she replied with a flat "Yep." The interaction felt cold and dismissive from the start. What really crossed the line was that as soon as I walked away into the next aisle, I heard her talking to coworkers and saying things like, "I don't fucking care if they have nice clothes, I'm not buying any of this shit." Hearing staff speak that way about customers is extremely unprofessional and made me feel uncomfortable and disrespected. I actually returned to the store later the same day around 6:00 PM, and the overall atmosphere wasn't much better. Most of the employees appeared unhappy, disengaged, and like they didn't want to be there, with the exception of one worker who was polite (younger blonde guy with glasses). It gave the impression of poor morale and a lack of management oversight. I shop here often and usually enjoy this location, but this experience genuinely changed my perception. Between the rude interaction and the overall negative environment, I'm hesitant to return. This store seriously needs better staff training, professionalism, and management involvement. read more

Super rude , no customer service, no explanation on a process for bringing clothes in just attitude . Will not recommend I advise going somewhere friendly like Buffalo exchange and take the trip to hillcrest . read more

I went yesterday night and service was awful. The workers were just staring. We went to the try on section at 8:20 and the workers completely ignored us. My partner had to ask if she can try on clothes and they said the fitting rooms were closed. The store doesn't close for another 40 min. We just left the clothes there for them to put back. When we were leaving, I grabbed my partner hand and the girl at the front gave us a nasty look. On pride month you decide to be homophobic, damn. It was my first time in a Plato's closet and the last time too. read more

Best place to find great deals! I love shopping there and the staff are amazing. All staff are very helpful.

I love the selection this location has. And the staff are always super friendly! Their clothes and store in general are super clean and new stuff is always coming in. Clothes are also priced fairly + a lot of stuff is super cheap! read more

Customer service was very poor and rude. I walked in 12-10 minutes before closing to simply look for some random clothing items for a costume. I wasn't planning to stay any longer than 5 minutes knowing that they're closing soon, but I was welcomed to one employee letting me know that they are closing soon then there was not even a minute later another employee asking me if I was looking for something specific and I said no. She then told me to hurry up and select something before they closed the register while gave me a weird look. I understand it's my bad for coming in late but you can treat people nicer :) read more

Cool place to buy and sell your used clothes, shoes, etc. they even sell the jewelry, cosmetic guidance, and stickers!

I liked the selection and I liked how the clothes were presented. The prices were affordable.

This location is awesome! they have so much it's overwhelming, but in a good way. And the workers up front were super helpful. will def be back. read more

Every employee had a weird energy. It was not welcoming at all. The second I walked through the door I was met with "have you sold with us before" just like that. Manager needs to do something about the customer service seriously. Kid who gave me back my clothes made me feel awkward for no reason. read more

Awesome options such cute clothes good customer service !! Such good prices and lovely workers

Plato's Closet is geared more towards women's clothing, but I did find 3 long sleeve shirts in a span of 5 minutes. I thought the clothes were reasonably priced. I thought its prices were similar to Goodwill, which is a tad more expensive than your run of the mill thrift store. One has to remember though that their clothes are not donations but purchased from patrons. read more

Poor service today. Employees were rude and unhelpful. A manager was not on site and could not be requested.

Great thrift finds, clean store, helpful staff, awesome prices! Highly recommend. Like I can't kid this is fire

Amazing location!!! There's always great finds and I always start my vacation shopping at this location and always come home with a bunch of stuff!!! Pricing is very reasonable and very well organized. It's also great to sell here and the girls look through everything efficiently. The staff know what they are doing!! Would come back for selling and buying clothes read more

This location has always been my favorite. The workers are welcoming and they have a lot of clothing options and sizes. The prices are fair and if you follow their ig page they constantly post new items they have! read more

I love how affordable the gently used clothing is at Plato's Closet Thrift Store El Cajon. The selection of women's clothing and men's clothing is great, and I always find a good pair of pre‑owned shoes for a fraction of the retail price. The staff are friendly and the vibe is relaxed. Highly recommend for anyone looking for discount clothing. read more

I only say this to bring awareness to other women that are shopping in Plato's. Today I had a weird encounter. Not with the staff but with another customer. I was waiting in line with one item, it was a bit long but I never mind the wait at all. There was a Mexican lady in front of me that had said the same thing "the line is long today" to which I agreed with her. Moments went by & she had asked my opinion on 2 pairs of shoes she picked out. I said they were cute and left it on that note. A couple moments went by and she gestured me to move up the line as the line was moving up. Not any red flags up until this point. Then, she grabbed my arm. To which I was thrown off and hesitated and pulled back. She insisted I go ahead of her because I had only had one item and she had a basket full. It was a nice gesture I would have just preferred she didn't grab me as I didn't know her. It was fine. Then, major red flag she started playing with my hair and pony tail and said "I love you girl, you're going to be a doctor one day and successful". I thought this was extremely off putting and I could tell the girl behind the lady saw that I was uncomfortable. I'm not saying at all it's the staffs fault as they were busy but I just wanted to bring awareness just in case anyone encounters her again. I wouldn't say she was trying to do anything maliciously but I kept an eye out for my phone and my car keys just in case anything happened. read more

Not very size-inclusive, and I'm totally average, size wise. Seems like their clothes are all a size XS and have weird cutouts or stupid parts attached. The associates are neutral. A bit aloof. Not especially friendly or rude, just there. They do seem a bit rushed. read more

I love it here. Used to come with my bestie all the time and always find some amazing things for a wonderful price

Please double check your receipts after, they charged me $11 on a $9 shirt that I bought and I didn't notice until I made the return at another Plato's location. They couldn't honor the return I paid it for which is unfair since the tag said $9. read more

Plato's Closet - Used, Vintage & Consignment Near Me - El Cajon, California

Great service and very clean!! Very organized and stocked so the full. Workers are very kind

Maybe have someone working the fitting rooms that has a better personality and doesn't give you the silent treatment when trying to interact with them. Customer service used to be so much better here, has really gone downhill. read more

5/5 stars - each star for customer care, product quality, atmosphere, speed, and value. I love shopping at Plato's Closet El Cajon because the variety is amazing. You can always find a wide selection of gently used clothing and pre-owned shoes for men and women. The shelves are constantly refreshed so there's always something new, and the prices make it a true discount clothing store. The staff is friendly and the layout makes it easy to browse. Highly recommended for anyone looking for great thrift store finds. read more

My daughter loves this store - definitely a go-to, especially for jean shorts, pants and hoodies.

Every time I come here, I find great items! They are always stocked with trendy and in-style items. I have also dropped off clothes here. Definitely my favorite plato's! read more

Very organized and lots of trendy options! Workers are very nice. They do a good job organizing and staying clean.

A bunch of signs in one section of the store advertising "clearance" without any clear indication of what actually is on "clearance". Very misleading to find that the racks that appear to be designated as "clearance" are not in fact clearance and when brought to the attention of employees how the advertising is very misleading, was met with attitude and poor customer service. Will not be shopping here again. read more

Amazing deals on amazing clothes. Huge selection. Environmentally friendly. All the brands you could ever want!

Plato's is my favorite place to shop for athletic gym wear. Love coming for cute affordable pieces 10/10

Always has a great selection here and the cashiers are always friendly and quick with their service! Would recommend anyone who's into thrifting to come in! read more

I was really impressed with the fantastic bargain I scored at Plato's Closet El Cajon, where I found amazing Gently Used white Zara Jeans at a great price! read more

Plato's closet is ridiculous people taking stuff with tags on and they only take one or two items if that as I was walking around the store there was stuff that I seen that was in worse condition than the stuff I was bringing in so I don't understand how they go about picking certain things But do not take your stuff there if you want to make some money read more

it's a very nice area if u ever any to visit and they have nice brands to shop from from !!!

This store is literally a scam. I brought a bin of basically all new clothes (only 1 item was used) and all the clothes still had tags on it. Each item I brought in besides the used item was $35 or more and I was inly offered $15 for 7 of the items they wanted to keep. That's not even worth ONE of the things I bought. I will not be coming back. read more

do not bother selling anything to them they only want sweaters with teddy bears allll over scammmm and also they wants shirtless tupac shirts really bad they're inventory is low on those read more

Plato's Closet - i hate this place - Used, Vintage & Consignment Near Me - El Cajon, California

That place is a hidden gem. I'm crazy picky, but I never leave without at least four finds. Big selection. Friendly staff.