Brought in 3 bags of clothes, most of them NWT. After 3 hours went back. They didn't take 1 item. "We have a high inventory, so we're being very picky." Won't be back to shop or sell. read more

I came in (drove 40 min) I called them before to see what they were taking, they said they were very not selective on what they were taking so we chose to go to this one so we could hopefully get the biggest buy. We wait 3 hours for the buy to be done (mind you my sisters buy which we dropped off at the same time got done 2 hours earlier then mine). They ended up taking eight items, target tops, Hollister top and basically brand new lululemon swiftly. For a whopping....21 dollars! (passed on brand new essentials hoodie) ?? (NEVER WORN) and more... read more

Not sure about all the negative reviews here...but my it was my first visit here today, and I went home with a few awesome finds! A really cute scarf, a pretty top, and an awesome jacket...all for under $15.00! Okay, I may have been "just" lucky...but then again, I thought the store was well stocked and had an awesome selection. Will be back again...and again! read more

Enjoyed my shopping experience. Purchased several name brand items in very good condition for way less than original price. Nice selection of items. Staff was friendly. read more

Love this Plato's!! I will drive an extra 20 minutes to sell and buy at this location compared to the EP location. MG has an all around much more upbeat vibe and atmosphere. And since the clothes turnover is so high they will buy more items. The employees know how to do their jobs and are so much more attentive to customer needs. The only reason I don't give 5 stars is because random days and times they stop buying. But I always make sure to call before making the drive to sell. Also, the variety of clothes at this location fits my style like none other. They have a range of new Lulu Lemon products with tags all the way to more vintage-y vibes of sweatshirts and wind breakers ( and vans). And lastly the prices are super reasonable. This Plato's is the best one I've been to ( I'm pretty sure I've been to them all). read more

I have to say that I am pretty surprised by the low reviews. I have sold here and shop here regularly and I've never had an issue with the employees or cleanliness. It seems like they work hard to keep the store clean and organized and I would say they have been really reasonable with their buys from me. There have been times when they bought items that I thought they would skip. They select based on what the store is low on, which makes total sense!! I guess sometimes the employees can be a bit standoffish sometimes but most of them are teenagers and they are very quick to ring you up or get you a dressing room. I also want to add that this is the most reasonably priced Platos that I've been to. Love it! read more

Made a whole trip out PURPOSELY during buying hours, not accepting any buys. Call before you go

this place was terrible, i dropped my items 3 bags worth at about 12pm and i waited 5 hours to pick my things up and they were not touched no one had looked through them and they were the exact same say they were and same spot they were when i dropped them off. when i had came in it took them 5+ minutes to even find my things when they were sitting right by a register. read more

1. Huge store with a ton of cute clothes for teens and young adults. Good variety in sizes and styles. Small men's section, but that's normal for these stores. 2. Was given a fitting room right away and employees didn't make me feel bad for trying on a ton of clothes. They were friendly and professional in all interactions. 3. Took about an hour to get my items checked, but they warned me it would take that long because multiple people were ahead of me. I spent that time browsing. Obviously I wish they took all my clothes and paid me for them, but they explained that they take clothes they need more of - not clothes they already have high amount of - and that's fair. They're a business, I respect that they have no obligation to take every item every person brings in. read more

Worst experience. Employees are immature and rude. I overheard them openly complain about customers, while they were in the store! Wouldn't get off their phones to help customers. This is a consignment store, not a store on Rodeo Drive. Whoever is buying their clothes have no idea what they are doing. Employees are snotty, not helpful, better off at the outlet mall. I had to click on the stars to post this, but my real score is 0 stars. I have been to other Plato's and had great experiences. Not here. Whoever is hiring employees need to think about their customers and hire nice and helpful people, not jerks. read more

There used to be another Plato's Closet location which was my go-to store last time I was cleaning out my closet, but that was a couple years ago and it seems that store has gone downhill within the past year, judging from recent reviews, so I decided to try out this store even though it is slightly further from where I live this time around. The store is well-organized and has a wide selection of clothing for junior girls, and some for junior guys as well. Some unexpected items I found there include purses, jewelry, formal dresses (cocktail-length), swimsuits which look quite new, a pair of shorts from Nordstrom Rack with tags attached, and of course the usual like-new shoes, designer jeans, casual dresses, and tops. I would probably shop here if I was looking for a casual top, dress, or jeans, as their clothing looks quite new and trendy, and I would definitely recommend it to anyone who is in a college sorority (I remember how many new dresses and other outfits I had to get in my undergrad sorority days), as you can find nice stuff for a bargain here. As for selling clothes here, I only had luck selling two of the items I brought in; both were junior label items, one was from last year, and the other was from two years ago, so if you plan to sell here you will have better luck bringing items from 2 years ago or newer. The clothes I couldn't sell were nice, still current fashions, and hardly worn, so I'm going to try to see if any of the other locations will take them. I'm not giving up yet! Although some other reviewers have complained about some of the staff at this store not being very customer-focused, the girl working in the store when I came in (Sunday afternoon) was nice and professional, so perhaps it depends on what day and time you visit the store. The location of this Plato's Closet is nice as well, as it is located in a strip mall nearby a Clothes Mentor (another place where you can sell clothes), and there is a JC Penney that you can shop around in case the wait time for the store to go through your clothes is an hour or more. There's even a nail salon and a shoe repair place nearby! read more

The Store manager is very rude. She is unprofessional and very opinionated. I was shopping one day there, and while I was waiting in line, I was listening her conversation with another employee. She is putting her employees down, on front of other ppl. Like she is someone not knowing she is just a store manager at cm. Lol !! Wake up, you are replaceable, but she is refusing ppl close to buy, for what ever reson, and once they walk out she is sharing her opinion about their close with other customers. But nothing positive. I will not return there, u will choose other store but MG. read more

I went to the store when I was visiting my family in Maple Grove, MN. They have a great selection of clothes! I ended up buying several items for less than $20. I love a good bargain. The staff was friendly too. Thank you Plato's Closet! read more

I have been to 4 different Platos closets this one had the nicest workers I met. They were very flexible on time you can bring clothes in even when they were very busy. read more

I used to go to the Maple Grove location because they had really good "pickers" and their service was great. I recently moved much further north, but still made the trip tonight to sell. Everything was gently used, recognizable brands, and some had never been worn. They told me it was going to be two hours. Out of three LARGE bags of clothes, accessories, and shoes they took only a few pieces. Waste of my time. Definitely won't be returning. read more

Went to take some clothes in this past Wednesday, was over a two hour wait . I come back finally when it's all ready and the lady tells me I have made 4.20$ on a pair of cowgirl boots. I had two full bags of clothes . Her excuse was they weren't in style and they were worn down. That's funny because everything had been purchased within the last six months . Also not to mention multiple pieces of clothing had tags on yet and were never worn. Worn down? I think not. Shit store shit service. read more

I have been to this location multiple times and always consider the brands, styles, wear and tear to items ect. and they always dismiss everything. I look at the items they sell while I'm waiting and they sell shirts from the 70's and 80's and cut the tags off but when I bring a shirt I got 6 months ago its "too old". I had new items with tags and they didn't accept them because they "didnt sell that brand" when I saw quite a few items of the same brand. Most of their clothes are stained and pilled. And the employees aren't better. Will stick to Craigslist for selling my clothes. read more

Most of the ppl that work here are rude and have attitudes, just like their other locations. I have seen the rattiest stuff here yet they won't buy my 2016 stuff. I must say I do pretty well here usually, but the experience is never very good. The owner said my Keds were dirty, they really are not and I have seen some nasty shoes here that they ask $40 for. All Plato's Closets are rude and have nasty looking merch. My stuff is always 2015 or newer since I shop constantly and they just don't want to pay much for it because scamming ppl is a way of life for this business. read more

Horrible experience!! I brought clothes in and the lady said 15 minutes i only had 1 other person in front of me I ended up waiting 45 minutes!! And they only took 4 of my things witch I brought 2 big bags of clothes in... And the the employees were rude especially the one with black hair she got an attitude with me!!! Never coming back again !!!! Hate this place read more

awful, rude people behind the counter. I brought in a large bag of stuff and they bought nothing. (All designer brands) She handed it back to me saying "we only accept dark wash skinny jeans from Hollister." Had I known that when I dropped it off, I wouldn't have wasted my time. read more

If I could give 0 stars, I would!!! Horrible, HORRIBLE service. The girl who helped me said it would be done in 25 minutes. Stayed there for an hour. The girl started putting her jacket and things on, and eventually left the store. That's when I got up to ask if my things were done to another associate. Apparently they've been finished, however not one associate could tell me that! They've passed me probably a dozen times, including the girl that helped me! Did they think I was just standing there for the fun of it? read more

From sellers standpoint, Beware, they don't want pointed toe high heels or shoes!!!! They don't want anything over 18 months old!!! I had high heels that have never been worn and the rest were worn one time only and were good brands such as Jessica Simpson, Naughty Monkey, Nina Ricci, BCBG, Guess, Gini Bini etc. some were 2-5 years old but they are still in style and never worn as I had knee replacements and couldn't wear heels any longer and they didn't buy one pair. I looked around the shop and the stuff they were selling wasn't in that great of shape!!! Mine were excellent condition and were bought at high end Dept stores!!! I also watched from a distance and they just threw the shoes back in the box like thy didn't care!!!! Very disappointed!!! read more

I had a horrible experience this past week at Plato's closet. I brought my bin of clothes in and they said it would take 10 mins to go through. Well they didn't even take 2 minutes to look at the bin. I turned around and they just sat it to the side. I was at Clothes Mentor a couple doors down right before that and they took a full 20 minutes and seriously looked at all the clothes and tags. Plato's closet has snotty people working there and I will make sure to tell everyone I know and post on social media to stay away from that store. I would recommend people to go to Clothes Mentor, if you have the better brands. They truly take the time to look through everything and they are polite. You can't see whats at the bottom of a bin when you don't even take the clothes out. The Plato's employee thought I was looking around, as soon a turned my head she stopped looking at the bin. Lazy and horrible, don't waste your time with this store! read more