I booked a week's stay at the Playa Grande Resort in Cabo to celebrate my sister's birthday. The Concierge contacted me before our trip to arrange round-trip transportation from the airport at a very reasonable price.
Our transportation was easy to find once we landed. They loaded us up and drove to the resort we were greeted by the concierge who took our baggage. The checking process was super easy and only took a few minutes. They also had complimentary mango margaritas while you waited.
After check-in, we went to our room and boy were we surprised by the size of the one bedroom master suite. It had a huge balcony that overlooked the whole Courtyard where you could see the pools, beach, and some restaurants. It was an absolutely gorgeous breath-taking view. The separate bedroom had it's on balcony, a king sized bed, a huge bathroom with both a shower and a huge tub.
The living room had a fold-out full-size couch, a little hide a bed/cot, a dining room table that seated up to 6 people, and a pretty large kitchen with all amenities. The 2nd bathroom that was off the living room and had a huge walk-in shower.
Now let's talk about the staff. They were so attentive, nice, friendly, and accommodating. Any request that we had was met almost immediately. It was amazing service.
Lorena was our housekeeper for the week and she was phenomenal. She was very personable and did an excellent job. She even surprised us a couple of days with a bunny and a cat that she made out of towels. What a great added touch
They had several restaurants at the resort, but we pretty much hung out at the sports bar. Because we like to watch the Padre games. And that's where we met Julio, who was our server the first night. Talk about a great guy. He gave such great service, was personable, and was funny with a good sense of humor, so we kept going back every day because of Julio. The food was also excellent. The calamari, shrimp caesar salad, garlic shrimp, the ribs, and talk about fresh sea bass fish tacos, they were to die for. The last night, I ordered the beef tenderloin, and I have to tell you that's the best steak that I've had in my entire life. The way it was seared and seasoned was perfection.
We did hang out at the swim up bar one day. Andres makes an excellent Bloody Mary. We ordered a surf and turf burrito for lunch and it was outstanding.
After lunch we went to the main pool and did pool aerobics with Ricardo. Talk about a gin time. We got a good workout and laughed so much fun. He had such a great personality.
We were just here to relax so we didn't do any of the excursions. Or use the spa facility so I can't speak to those.
We would definitely stay here again. But, if it's just two of us traveled, we would get a junior suite because we didn't need as much space as a one bedroom master suite provided. The service was excellent. It was definitely the best food we've ever had in any of our travels. We did not have a bad meal anywhere. Overall I would rate our stay a 10/10.
In a review, people always want to know about the negative things. There wasn't anything really major but here are the only 4 negatives that I can think of.
1) The Wi-Fi was weak, so we paid extra for the Premium Wi-Fi, but it kept going in and out. They sent a tech guy up to fix it, but the fix only lasted 5 minutes. The 2nd tech guy that they sent the next morning fixed the problem.
2) They had very few electrical outlets in the kitchen, bedroom, bathrooms and living room.
3) The batteries in both remote controls had to be replaced. One of them, more than once
4) Since it's a private resort, they don't allow Uber drivers to come and pick you up on the property, only taxis. Taxis cost more than twice the amount of Uber, so if you want to use an Uber, you have to meet them down at the gate, which is more than reasonable. But I'm disabled and it's impossible for me to walk that far down to the gate. So, all week the Concierge had been calling their shuttle van to drop us off at the front gate. But for some reason, on the day before we left, when we ask for the Concierge to have the shuttle van drop us off, he very rudely said, "we don't do that." My sister pointed to me and said, " but my sister's handicap." He repeated, "Well, we don't do that." My sister told him, "you've been doing it all week for us." He replied, "Well you're gonna have to go inside and ask the front desk." Which she did and the front desk called the concierge and had them order up the shuttle van and deliver us down to the front gate.
I wish I would have gotten that guys name. Because he was pretty nasty. He wasn't doing anything except for standing around joking with the other 2 guys that he worked with. He was lazy and couldn't be bothered to do his job because it would have been too much of inconvenience. His behavior really angered me, but I wasn't going to let in ruin my day or the fantastic experience that we had up to that point. read more