1st let's start with this company hasn't been at this address or under these owners since 2018…read more(according to Sunbiz records). The current owners (married couple) KATHERINE & ELISEO JUSTINIANI. are located at: 3790 NW 25TH AVE MIAMI, FL 33142 That being said.....this company is a COMPLETE NIGHTMARE AND SHAM!!! Eliseo came to our property in person & did the walk thru, agreed to the job & advised that payment in full would be required to proceed. We did NOT hesitate, as the price was only a few thousand & who would think that a Playground company would be full of sh*T. There was issue after issue, excuse after excuse, delay after delay & after weeks of the runaround he called us to see what colors we wanted the posts of our monkey bars to be (PLEASE NOTE OUR PLAYGROUND IS TAN & GREEN, SO THERE SHOULD BE NO QUESTION ON WHAT COLOR WE WANTED). At this point he advised that he couldn't provide the colors of our playground (we are now 3 months of dealing with them), he then suggested that he provide us with a refund, we agreed. We then had to chase them both for the next 3months requesting our refund, I heard a plethora of excuses (such as but not limited to): My wife had a miscarriage, I'm out of the country, I haven't been able to make it to the bank, I'll do it tomorrow, I'll do it the next day, I'm very busy, so on and so forth. It wasn't until we involved our lawyers & threatened legal actions that we were able to recoup our money (not without hearing at least 2-3 more excuses). This company claims to have accounts with locals parks & schools....they are a NIGHTMARE! DO NOT DO BUSINESS WITH THEM!

This is a terrible company, anything they sell that is made from wood will rot. Don't waste your…read moremoney, but worst than that is the frustration of dealing with there terrible service which is basically fraudulent. The warranty they sell you with does not exist.

A couple of weeks ago I went to the hitching Post in Delray to buy a swing play set. Mike was…read moreextremely helpful in helping me find the perfect play set. The installs were fully booked a few weeks out. I had asked if there's anyway it could be installed a bit sooner as I had grandkids coming for a weekend. Mike was very kind and said he could make that happen. Sure enough, two days before the grandkids arrived the place was installed and the team did a beautiful job. They were very professional and very kind. They also installed a section of artificial grass for us.

Buyer Beware: I am posting this review in the interest of the public. Whether…read moreyou are thinking of choosing the Hitching Post because they are the Eagle Collection shed dealer for South Florida, or because you've driven by the Hitching Post' location and see great-looking sheds on display, it is my opinion that you should shop around. Hindsight is often 20/20 but if we were to do it all over again, we would have not moved forward with the Hitching Post for our backyard 10x12 "she shed." Some lowlights: Considerable delays - we had a comfort level when we met with the Hitching Post, and after we made our 50% deposit, they suggested we may have a completed shed within a couple of months. But we didn't have a "completed shed" for over a year and in my opinion, that was an unreasonable amount of time due to delays. Three failed inspections led to approximately three months in delays alone. In my perception, there was countless finger-pointing between the salesperson, office staff, owner, and sub-contractors and it appeared to us that many delays over the course of several months were caused by significant miscommunication within the Hitching Post office (whether it be with their staff, engineers, workers sent out to perform each stage of the construction, and/or the City)--not merely due to workers' unavailability. We signed our contract in October of 2023. In June of 2024, Hitching Post required we pay the remaining balance before they would come out to complete construction. We perceived this to mean the shed would be completed soon thereafter. By October of 2024, from my perspective the Hitching Post became unresponsive and that only by us communicating directly with the GC that we were able to get the shed "completed" to pass final inspection. (The GC was a bright spot to us in this whole experience!) Final payment was made in June 2024; the shed was not "completed" and did not pass final inspection until November 2024. In my opinion, the product we ended up with is not like what is on view at the Hitching Post property/"showroom" due to an apparent lack of care to avoid damage to the exterior during installation (and re-installation to correct permit-related mistakes) and apparent lack of attention to detail in the "finish" work leading to a laborious DIY scenario with the aesthetics. Overall, I perceived this to be a negative experience, and I felt it was important to provide my opinion out of concern for other members of the public looking to invest in this type of home improvement.