My friend recommended Bright steps , since she brings her son here; she had nothing but good things…read moreto say about this place . We had our evaluation with Diana , and she was amazing ! She was very welcoming and answered all my questions , can't wait to start working with the team . Everyone seems great already !

We feel so lucky to have found Ms. Rose. Our son was diagnosed at 3 with severe childhood apraxia…read moreof speech, and now after 3 years his speech is incredible. Ms. Rose is incredibly caring, patient, and skilled. She makes therapy feel like play, and my son genuinely looks forward to going. She also knows how to motivate him through challenges with so much encouragement. Watching his transformation has been amazing. We are beyond grateful for Ms. Rose and everything she's done for our family.

Mr Ryan is a great caring therapist including all others while my son was attending in March 2024 …read more So happy my son got to attend this center based program (:

I had a tour with Ryan who is the director and let me tell you! He is absolutely amazing. You can…read moretell he comes from a great heart. Nothing but great energy, and just one happy, sweet man. As a previous daycare provider, I was very hesitant wanting to leave my child with anyone who is not family, as she has been home with me since I had her. But Ryan left me feeling so great about the services they provide and center as a whole. He was very informative and also very very helpful with my daughter throughout the tour. The therapists and aids just looked very joyful and happy to be there!! Which was a very great sign. Especially having a director like Ryann is what everyone needs to run a fantastic place. They were all very sweet, and I had nothing but great impressions, and left with a big smile on my face. Thank you Ryan!!

Ms. Maureen is the best SLP ever and her gift of recognition for individuals with unique speaking…read moreabilities is profound. She is a compassionate, understanding, encouraging and dedicated to her field. She is neurodivergent accepting and she is not one to give up on our child. If she has other experts that are suited for your child, then she makes sure to give you the best possible answers for your child. I am extremely impressed and very happy and grateful for Ms. Maureen. The staff and SLPA's are devoted to their students and their genuine commitment to the betterment of our children is truly remarkable. The type of care and dedication to the inclusion of all speech and language skills is the most valuable aspect of this incredible organization. Thank you so much, Maureen, Bree, and Gene are simply the BEST.

We started baby sign at 9 months, but our child did not sign back or use speech in any meaningful…read moreway. Our pediatrician recommended speech therapy at the 18 month checkup. During our first appointment with Maureen, our child began using the same signs that we were unsuccessful in teaching. Considering that our child is very reserved around new people, this was quite a feat. He started seeing Akiko twice a week, and over the past year, his language skills have improved exponentially. He's now at the point that he can tell us about his day at pre-school and answer questions about his activities. Everyone has noticed the dramatic improvement in his language skills and his confidence has grown as well. Going to Shoreline was often the highlight of his day and he continues to ask to see Akiko despite graduating recently. We're very happy that we selected Shoreline for this journey, and we recommend them to you as well.

My child and I both needed help with certain milestones and sensory development, and we were…read morereferred to SpeechComm through our insurance company. We've had such a wonderful experience here! The front office staff is always kind, welcoming, and patient -- they make scheduling and check-ins so easy. Our therapist, Christina, was incredible. She was patient, compassionate, and truly made an effort to get to know my child personally. She found common interests and built genuine rapport, which helped my child feel comfortable and excited for each session. Christina's warmth and ability to engage made a huge difference in my child's progress. Even though we only worked directly with her, it's clear that all the therapists share the same enthusiasm and care for the kids they work with. I highly recommend SpeechComm to any parent looking for therapy, sensory therapy, or developmental support for their child. They genuinely care, and it shows in every visit!

This review is long overdue. Speechcom has been so amazing to us. My daughter has been attending…read moresince she was 4 and 3.5 years later, she graduated speech therapy! We've worked with Ms. Christina & she has been an Angel on earth. So caring, patient, understanding, and a lovely person all around. I'll definitely miss her but I am very pleased with our time spent with Speechcom!

I was pleased with the support from staff and the therapists. I will definitely recommend to others…read moreabout the services provided at Therapy West.

Most of the toys and equipment are very used and it's not very clean. Staff is not horrible but…read morevery dull. Atmosphere is okay. Nothing is exciting about this place. A women by the name of Kenzie is extremely unprofessional. Rude and Interrupts you while you're speaking. She ignored my child her whole 45 min session till the last 15. Automatically came to my daughter and demanded her to stop her activity and was pulling my daughter out of ball pit by her legs. Thank god my mom was there to take care of my baby girl. Other 3 or 4 sessions was pretty much the same not much interaction mostly with student staff who are also extremely unenthusiastic. Only reason I've given 2 stars was for Miss Jelly who is amazing, extremely knowledgeable and enthusiastic about her work. As of Kenzie do better. They are children! They are there for help not to be rushed and Scolded by their Therapist.

I just wanted to share my experience with the speech therapy services we've been using for the past…read morethree years. My daughter has been attending sessions, and I'm thrilled to say she's made amazing progress. Her speech has improved so much, and I truly believe the therapy has been a big part of her development. The therapists have been fantastic--both professional and compassionate--which has made a huge difference for her. Given our positive experience, I wholeheartedly recommend this therapy center to other parents. If you are contemplating speech therapy for your child, I believe this place could make a substantial difference in their development and confidence.

My son did an OT evaluation with Rebecca. She was great with him and her report was super thorough…read more He also has done an OT session with Amy and she was really nice. She let him take a STEM kit home that was really into. They also gave us some informational sheets, so it wasn't all fun and games for my son, it was super helpful as a parent to learn more about how my kid feels and operates. Aside from how nice the staff is, it's a very well run business. The gym is so great for those sensory seekers (IYKYK) but there are also quiet spaces for some good work to be done. I love how many therapists are available and how accommodating they are. We've never had a problem getting a session scheduled. If you're looking for an OT, give Share a shot. You won't regret it!

Preferred Practice Talk & Play is the worst! We started going here last year because the person I…read moreinitially spoke with (Lorena) and my kid's previous therapist (Ciara) were both very warm and helpful. THEY HAVE SINCE LEFT AND THE PEOPLE WORKING THERE NOW ARE THE COMPLETE OPPOSITE! Disorganized is an understatement. They had no other OTs in the entire clinic and could not find a replacement from November through late February. They offered us no other option for receiving services during this time, and kept stringing us along saying that another therapist will be there then cancelling on us at the last minute week after week. Even now it's almost April and they STILL only have one occupational therapist to handle "so many kids" who they can't fit into the schedule but will apparently try to charge money for anyway. The most recent OT hire is named Caitlyn. We saw her for two sessions last month--this is after my kid was put on pause because they didn't have any therapists available at all. In these sessions she didn't really interact with my kid. Part of our OT services include feeding therapy and the food container we brought wasn't even opened by the therapist at all. She could have easily communicated her plan to do this with a quick text beforehand knowing that the meal prep of bringing a combination of preferred versus non-preferred foods for every session takes time and effort. The following sessions after that were cancelled AGAIN because shortly after starting there the new hire went on a long vacation (which again was not communicated to me while I was there in person) then she called off sick prolonging her return back from vacation. Of course she shouldn't come in if she's truly sick but the way everything unfolded is questionable. They also did NOT offer any virtual alternatives. We tried to schedule a makeup with Caitlyn but she made it extremely difficult by suddenly removing available time windows, having a passive aggressive tone, and generally taking forever to respond--four days in between texts and two weeks since my request to be exact--which she only finally did because my kid had a scheduled session that day. Her long awaited response was disappointing and pointless as she just told me to redirect my questions to people that I do not know with no further info. I asked her to clarify and she never answered that either. My kid's session that day (after Caitlyn cancelled all other sessions this month) was very uncomfortable. Caitlyn also kept forgetting paperwork for every session that my kid was there. The makeup remained unscheduled and when I called the clinic about her regular session time, I was only met with more attitude. We were fed up with the clinic cancelling sessions at this point, especially since we had never once cancelled from our end. On the phone I spoke with the "Director of Operations" who introduced herself as both Monica and Monique. Monica/Monique was very dismissive, defensive, and condescending to me. She speaks very passive aggressively too. She said that we are lucky that they kept a spot open for us while they transitioned to a new therapist. In hindsight I wish we would not have been so understanding and patient while waiting for them. We should have left the clinic when the good therapist did! Monica also trash talked the therapist from last year. When I said that we weren't comfortable proceeding with the new therapist this week, she was quick to tell me that we shouldn't return and to find my kid's OT services elsewhere, as if it was only her choice not mine. We were told that they needed clients when we were first referred here but I can see why others would leave with this type of behavior. They don't have a big online presence so maybe that's how they've gotten away with it so far but I want to leave a review because I wish I knew all of this before we wasted all this time and energy here. Monica/Monique also said that my kid's authorization expired at some point after November while they were looking for a replacement, despite making me believe that my kid was covered this whole time--I asked before her previous therapist left and after. They also told me that they submitted a progress report last week which doesn't make sense given that they've barely scheduled us in since last year. They NEVER told tell me there was any evaluation taking place! When I asked for more information she refused and said this isn't something that they talk to parents about. They are so unethical and shady so be careful! Also note that unlike other clinics, this one has you directly text the therapist and there is usually nobody available at the front desk to check you in. If there was somebody, we were just ignored. Other clinics actually greet you, treat you with respect, and appreciate your business so please take it elsewhere.

We went to Preferred Practice and they were really great. The therapists here really care about…read moretheir clients and they also offer a great amount of help to parents so that you can work with your child outside of sessions. The quality of care here was outstanding and everyone on staff was always super friendly and helpful. I would highly recommend!

Our experience at the Napa Center was absolutely wonderful, for both our daughter and our entire…read morefamily. Our daughter has Cerebral Palsy, and the center-based program helped her tremendously with her social skills, comprehension, and ability to follow directions. The on-site PT and OT, along with the skilled teachers and staff, eased any concerns we had about her learning to use the parts of her body affected by CP in ways that could be harmful to her growth. She made incredible progress not only socially, but academically as well. The care and dedication of the teachers, team, and directors are truly evident in everything they do. Our daughter has since aged out of the program, but we miss them so much and remain incredibly grateful for the impact they had on her development.

We absolutely love our Napa therapy team. Everyone is so knowledgeable and supportive…read more The quality of care is outstanding. They are all so welcoming and knowledgeable. They are simply the best with their services for physical, occupational and speech and language therapy. I can't recommend them enough! We have done weekly sessions and intensive therapy sessions. I'm just beyond grateful for the opportunity!