The Kids Dentist is such a cool place. We were recommended by our previous dentist who wasn't…read moreequipped to practice on children after my daughter became of age to begin seeing a dentist. Upon first walking in, we were immediately impressed with the lobby space, and the polite staff behind the desk. Their whole set up is so kid friendly. There is so much to do and see in the waiting room & back in the halls and exam rooms that the kiddos are excited from the get go. There's even a therapy dog that comes in sometimes! Definitely made for kids to enjoy and feel comfortable and safe. The dental assistants/hygienists are obviously very experienced and great with the kids. They continue to make my daughter's entire dental experience a delight at every appointment. After expressing our concerns regarding my daughter's oral health at one of our appointments, Dr Elizabeth came up with a care plan tailored for her and sat me down in a private office to discuss. I think more doctors should do that, instead of speaking about the kids' teeth in front of them and creating anxiety. This was the best way to discuss oral care with parents without interruptions, in my opinion, and I appreciated it. Based on our experience here, I highly recommend The Kids Dentist to all area parents with little kids.

I have had several negative experiences at the Kid's Dentist over the last four years. My initial…read moreappointment was with my 10 month old daughter after she fell and chipped her tooth. They told me I should pay better attention to her to stop her from falling and causing potential damage (hello, have you met babies/toddlers?) The experience was very shame-y. They showed me how to brush her teeth on a doll as if I was not capable of understanding and not already doing so. They tried to separate us which I did not appreciate as she as so young at the time and this was her very first dentist experience. The entire appointment annoyed me and made me feel as though I was spoken down to. This was in 2022. In 2024, my daughter had a rare dental emergency. Some of her teeth did not properly develop in utero leading to dental abscess. She was hospitalized at Children's for 2 nights and I needed to be seen by a dentist quickly to plan further treatment. I reached out to every pediatric dentist in the area and hesitantly went back to the Kid's Dentist after the owner, Dr. Fischer, (now former, as he retired within the few months of me speaking to him) assured me that they were specialized and able to handle this case. I was seen by a dentist (Dr. Goodell - also no longer there) promptly and felt good moving forward. Our daughter had an extraction surgery and I scheduled a follow up appointment at The Kid's Dentist. Sitting at that follow up appointment, we saw a NEW dentist. Apparently, in that brief month, Dr. Goodell had left and Dr. Fischer had handed over the keys to the practice upon retiring. The dentist we saw was not familiar with the case and did not understand our desire to have a follow up appointment. I wrote the practice an email expressing my concern that Dr. Lizzy (our new provider unbeknownst to me) did not seem to have an understanding of our case nor a plan to move forward. She called me, apologized for her lack of preparedness, and assured me that she could handle it moving forward. I have since learned she is now moving - not from the Kid's Dentist office itself, but through the grapevine. This morning, my appointment for my other two children that was supposed to take place in less than 2 weeks was cancelled with no explanation other than the office would be closed that morning. There was no apology, I was just told to reschedule ASAP. Upon attempting to reschedule "ASAP" it did not seem that they had many times available nor a creative solution to help us get seen within our every 6 month time frame. Enough is enough. I rarely write reviews, let alone bad ones, but my entire time with the Kid's Dentist Mequon has been a headache. They're unprofessional, uncommunicative, and unprepared. I know they have received a plethora of good reviews in the past, but my understanding is that things have gone downhill since Dr. Fischer's retirement and I am not longer interested in having my children be along for the ride.

My daughter had an appointment and I wasn't sure if I was going to make it on time since the roads…read morewere slippery and it was snowing. I called to let them know I would possibly be running 5 min behind, which the person on the phone said was fine. A few minutes later, we are now driving to the "not so fun kids dentist" and the receptionist calls me to tell me that they need to reschedule, I said "No, your not, we are 2 minutes away",so the lady on the phone said she needed to recheck to make sure they could still keep the appointment, she tells me that they can see my daughter but only if she makes it here in 2 minutes, rushed driving on the slippery roads to get my daughter here. Totally unprofessional, unacceptable customer service-last time here at the not so fun kids dentist.

The people there are so nice. They do a great job. I love going to the dentist. They never do their…read morejob bad.

Met with Progressive Pediatric Dentists as they were suggested by my regular dentist for my child's…read morecavity. Our insurance (BCBS) was not covered but we decided to give them a chance none-the-less. They stated an estimate would be given to us "soon." After several calls to them and a month later, no estimate would be provided. And now, just a couple days from the scheduled appointment, they don't answer their phone - instead, I receive a message stating they're closed...15 minutes before their actual closing time of 3:00pm as stated on their site. I was forced to leave a voice message to cancel her appointments due to not receiving estimates in a timely manner. Really wish this hasn't occurred as it has added a month to my daughter not having her cavity taken care of. (FYI: the dentist and assistant I met with a month ago seemed great!)

This place is great! I decided a few years ago to find a pediatric dentist after a few rough visits…read morewith my regular dentist and my young child. I never looked back! The hygienists are great with fearful kids, Dr. Steve is gentle and patient. Dr. Ellie the orthodontist is so great. They always put my kids at ease and keep their teeth healthy! I would highly recommend to anyone!

Be sure to check in advance of arriving that they didn't decide to drop your insurance…read morecarrier...otherwise you'll get bad news that routine services are not covered by your insurance and they'll extort you with a cancellation fee. We would have cancelled months ago had we been told they dropped our insurance(a major dental insurance provider).

This was my son's first time going to the dentist. The staff was extremely nice and talked him…read morethrough the entire process to ease his anxiety. The establishment was very clean. Each room is decorated with cute kid-friendly themes. After the appointment, he even got to pick out a toy and stickers. The experience was fun for him. I highly recommend this place for families with young children.

Dr Kyle Menne's billing is sketchy. I was told by him that sealants for my daughter were going to…read morebe covered by my insurance and it was pre-authorized. Well, that was not true. Dental Professionals sent us a bill for $178.00 for the sealants of 2 teeth. I checked my insurance and the pre-auth was rejected because sealants are only paid for every 2 years. We brought this up with their billing people and they are not willing to budge. The only reason I am giving Dr. Kyle 2 stars is because he is pretty good with kids. Otherwise, beware of the billing. Also, $178.00 for sealants?? What a ripoff!

Anne was my dental hygienist and made my whole experience excellent. Very kind and understanding of…read moremy time schedule. Have been going here my whole life and while their care has always been good, this was by far my best experience.

I contacted 2 of their offices 10 days ago with a simple question about insurance. I never…read morereceived a call back after multiple tries. When I finally went in to one of their offices (since I could not get a real person to call me back) I was told that "I am only one person" and basically the message was, "I will get back to you when I am ready." Poor customer service and very poor first impression.

Dr. LaManna and her staff at Lakeshore Family Dentistry in Glendale were very courteous and…read moreprofessional. I didn't have to wait very long for my appointment. The dental hygienist was extremely thorough with the cleaning and polishing of my teeth as well as the x-ray and physical exam of my teeth and gums. Dr. LaManna takes the time to explain everything that is going on with your teeth and gums. She also made sure to give me information about how to rectify any problems that I was having with my teeth. I would highly recommend the Lakeshore Family Dentistry office! I don't care to go to the dentist for it has not always been a good experience for me. I have found that I will probably be going to the dentist a lot more often now that I have found that Dr. LaManna and her staff. They made me feel comfortable and not afraid to come back.

The hygienist was on time for my appointment. No undue waiting. The appointment went well (well…read more.. on small cavity). She was thorough and gentle. I was very pleased and will return both for the filling and in six months for another cleaning.

I have been seeing Dr. Karen Jahimiak as my dentist since I first started to get my teeth cleaned…read moreand my cavities filled. As a kid, I don't think any of us enjoyed going to the dentist. But Dr. Karen Jahimiak has always been friendly and gentle with her exams. I'm not sure when they moved to their current location in Waukesha, but I remember being more excited about seeing the dentist. "They have TVs now!" Which, when I was younger was awesome. I was able to watch a tv show while the dentists worked on my teeth. Cartoons with teeth cleaning somehow seems more fun! There have also been more gains from the sunglasses while you're laying under the bright light. To the technology gains with better reminders for your appointment makes the whole experience more convenient - because an appointment once every 6 months can be easily forgotten. Now, yes, I've seen Dr. Karen Jahimiak basically my whole life (visits home from college always included a trip to Complete Family Denstistry) - but I remember other dentist that had inspected my teeth quite aggressively (no fun!) they are no longer there. But my last visit I had another new dentist inspect my teeth, Dr. Cathy Raz and I was a little nervous. But she was super friendly and knew she never worked with me before and lightened the mood quite effortlessly. Oh and she had a very gentle touch too! I wouldn't mind her work with me again. I would recommend anyone to try the Complete Family Dentistry, especially families with kids. I have had cavities filled when I was younger and remember the experience to be as pleasant as that process can be. Lidocaine is a kid's best friend too... no shot in the gums, and it numbs you up. Just don't drink out of a straw until you get your feeling back!

Up until now, I've haven't been to Race Orthodontics since I was 13. What a great year that was,…read moregetting my braces off just before high school for all the world to see my new smile! Fast forward 15 years, I was back and in need of some more teeth correction. Between my wisdom teeth growing in fully, and my lack of retainer-wearing as a teenager, everything in my mouth began to crowd. I really wasn't up for the idea of having a mouth full of metal as an adult, so I've opted for Invisalign! All the staff, including Dr. Race himself, are all incredibly friendly and made me feel comfortable with making my decision. They've answered all my questions thus far, and made it clear they'll available anytime if I run into problems. My first appointment was a consult helping me have a fully understanding of what I needed, the process, and the cost. I returned for scans and X-rays they needed to create my clear trays. Then finally, a few months later, my Invisalign was ready! I went in yesterday to get them all fitted and fastened. Let me tell ya, it's a weird feeling and I already know it'll be a little bit of burden for a few months, but it'll certainly be worth in. They were able to show to a 3D rendering of how my jaw and teeth will move over time, and I cannot wait for the end result. Oh and as for their new safety precautions (re: covid), I would give them six stars. You can tell how serious they take the health of their patients and their employees. There's a clear cut procedure on when folks enter, with temps taken, reduced touching of anything, masks, hand sanitizers, and beyond. I'll report back when the process is complete!

Doctor Race was highly recommended to us by his Professor at Marquette who called him 'one of the…read morebest he taught.' Based in that alone we were confident but we also asked around and visited other offices before ultimately going here. Our sons case was a little difficult, but after a year the results are great! Staff is competent and friendly.