Met with Progressive Pediatric Dentists as they were suggested by my regular dentist for my child's…read morecavity. Our insurance (BCBS) was not covered but we decided to give them a chance none-the-less. They stated an estimate would be given to us "soon." After several calls to them and a month later, no estimate would be provided. And now, just a couple days from the scheduled appointment, they don't answer their phone - instead, I receive a message stating they're closed...15 minutes before their actual closing time of 3:00pm as stated on their site. I was forced to leave a voice message to cancel her appointments due to not receiving estimates in a timely manner. Really wish this hasn't occurred as it has added a month to my daughter not having her cavity taken care of. (FYI: the dentist and assistant I met with a month ago seemed great!)

This place is great! I decided a few years ago to find a pediatric dentist after a few rough visits…read morewith my regular dentist and my young child. I never looked back! The hygienists are great with fearful kids, Dr. Steve is gentle and patient. Dr. Ellie the orthodontist is so great. They always put my kids at ease and keep their teeth healthy! I would highly recommend to anyone!

Dr Kyle Menne's billing is sketchy. I was told by him that sealants for my daughter were going to…read morebe covered by my insurance and it was pre-authorized. Well, that was not true. Dental Professionals sent us a bill for $178.00 for the sealants of 2 teeth. I checked my insurance and the pre-auth was rejected because sealants are only paid for every 2 years. We brought this up with their billing people and they are not willing to budge. The only reason I am giving Dr. Kyle 2 stars is because he is pretty good with kids. Otherwise, beware of the billing. Also, $178.00 for sealants?? What a ripoff!

Anne was my dental hygienist and made my whole experience excellent. Very kind and understanding of…read moremy time schedule. Have been going here my whole life and while their care has always been good, this was by far my best experience.

The Kids Dentist is such a cool place. We were recommended by our previous dentist who wasn't…read moreequipped to practice on children after my daughter became of age to begin seeing a dentist. Upon first walking in, we were immediately impressed with the lobby space, and the polite staff behind the desk. Their whole set up is so kid friendly. There is so much to do and see in the waiting room & back in the halls and exam rooms that the kiddos are excited from the get go. There's even a therapy dog that comes in sometimes! Definitely made for kids to enjoy and feel comfortable and safe. The dental assistants/hygienists are obviously very experienced and great with the kids. They continue to make my daughter's entire dental experience a delight at every appointment. After expressing our concerns regarding my daughter's oral health at one of our appointments, Dr Elizabeth came up with a care plan tailored for her and sat me down in a private office to discuss. I think more doctors should do that, instead of speaking about the kids' teeth in front of them and creating anxiety. This was the best way to discuss oral care with parents without interruptions, in my opinion, and I appreciated it. Based on our experience here, I highly recommend The Kids Dentist to all area parents with little kids.

I have had several negative experiences at the Kid's Dentist over the last four years. My initial…read moreappointment was with my 10 month old daughter after she fell and chipped her tooth. They told me I should pay better attention to her to stop her from falling and causing potential damage (hello, have you met babies/toddlers?) The experience was very shame-y. They showed me how to brush her teeth on a doll as if I was not capable of understanding and not already doing so. They tried to separate us which I did not appreciate as she as so young at the time and this was her very first dentist experience. The entire appointment annoyed me and made me feel as though I was spoken down to. This was in 2022. In 2024, my daughter had a rare dental emergency. Some of her teeth did not properly develop in utero leading to dental abscess. She was hospitalized at Children's for 2 nights and I needed to be seen by a dentist quickly to plan further treatment. I reached out to every pediatric dentist in the area and hesitantly went back to the Kid's Dentist after the owner, Dr. Fischer, (now former, as he retired within the few months of me speaking to him) assured me that they were specialized and able to handle this case. I was seen by a dentist (Dr. Goodell - also no longer there) promptly and felt good moving forward. Our daughter had an extraction surgery and I scheduled a follow up appointment at The Kid's Dentist. Sitting at that follow up appointment, we saw a NEW dentist. Apparently, in that brief month, Dr. Goodell had left and Dr. Fischer had handed over the keys to the practice upon retiring. The dentist we saw was not familiar with the case and did not understand our desire to have a follow up appointment. I wrote the practice an email expressing my concern that Dr. Lizzy (our new provider unbeknownst to me) did not seem to have an understanding of our case nor a plan to move forward. She called me, apologized for her lack of preparedness, and assured me that she could handle it moving forward. I have since learned she is now moving - not from the Kid's Dentist office itself, but through the grapevine. This morning, my appointment for my other two children that was supposed to take place in less than 2 weeks was cancelled with no explanation other than the office would be closed that morning. There was no apology, I was just told to reschedule ASAP. Upon attempting to reschedule "ASAP" it did not seem that they had many times available nor a creative solution to help us get seen within our every 6 month time frame. Enough is enough. I rarely write reviews, let alone bad ones, but my entire time with the Kid's Dentist Mequon has been a headache. They're unprofessional, uncommunicative, and unprepared. I know they have received a plethora of good reviews in the past, but my understanding is that things have gone downhill since Dr. Fischer's retirement and I am not longer interested in having my children be along for the ride.

Amazing job with my husband's partial. Dr. Johnson went above and beyond to find us the most…read moreeconomical option and we are very pleased with his service

Everyone!! I was made comfortable during all my procedures. I worked well with financial services…read more I was more than satisfied with the way I was treated.

I contacted 2 of their offices 10 days ago with a simple question about insurance. I never…read morereceived a call back after multiple tries. When I finally went in to one of their offices (since I could not get a real person to call me back) I was told that "I am only one person" and basically the message was, "I will get back to you when I am ready." Poor customer service and very poor first impression.

Dr. LaManna and her staff at Lakeshore Family Dentistry in Glendale were very courteous and…read moreprofessional. I didn't have to wait very long for my appointment. The dental hygienist was extremely thorough with the cleaning and polishing of my teeth as well as the x-ray and physical exam of my teeth and gums. Dr. LaManna takes the time to explain everything that is going on with your teeth and gums. She also made sure to give me information about how to rectify any problems that I was having with my teeth. I would highly recommend the Lakeshore Family Dentistry office! I don't care to go to the dentist for it has not always been a good experience for me. I have found that I will probably be going to the dentist a lot more often now that I have found that Dr. LaManna and her staff. They made me feel comfortable and not afraid to come back.

We recently took our almost 18 month old twins to PlayWell for their first dentist appointment…read more Scheduling was easy and while they take our insurance, they have a variety of payment options that seem affordable as well! What a fun and inviting entry way with Legos and toys all around and every staff member was so friendly! Dr. Jadin was FANTASTIC - he was so patient and did a great job of explaining (yes, to toddlers ) what he was doing while he counted and brushed their teeth and sang songs! He gave us great information on teeth brushing, breaking pacifier and finger sucking habits, etc. as well! We couldn't have had a better first experience and know that our boys will love to see Dr. Jadin, his friendly staff, and the fun toys as they get older as well!

We had a fantastic experience today at PlayWell! From the moment my girls(4 years old) walked in…read morethe door we were treated with the best care. From the front desk staff, hygienist, and of course Dr. Jardin everyone was great and knew exactly how to make a 4 year old comfortable. I was amazed at all the little things they do to make the experience kid friendly. Every child has a TV with any Disney movie they wanted hung above them, they get to pick a stuffy to keep them company during the cleaning, AND they were able to leave with goodies! So happy we found this clinic! Definitely highly recommend!

So I had to get a tooth pulled... the assistant (I believe her name was Lexi) was super friendly…read moreand took great care of me... however the dentist Dr.O was not so friendly... I do not take pain well and i was crying because the pain was so bad... and he kept saying "calm down stop crying" I understand that he is trying to get the job over with... but when I am in that much pain I need a break and he wouldn't stop... the pain was probably the worst physical pain I have ever experienced in my life... the rating would be a lot lower if Lexi didn't take amazing care of me!!!

I have never been to a dental office that is SO scandalous! I can't tell you the dozens of…read moreinaccurate bills I have gotten from this office after EVERY visit. It is quite apparent they are trying to steal your money. My son has braces placed by the orthodontist. Contract signed with amount determined and yet at every opportunity Dental Associates sends a bill without any details to steal more money above a beyond amount contracted for. Can't wait to be done with these braces so I have have to cross their door step again. Buyer beware!

This is the place to be. Worried about going to the dentist?…read moreGo here. Fine with going to the dentist? Go here. Referred elsewhere? Go here. The equipment in use and people employed here have it down to a wonderful system of kindness and efficiency. Ah, and the absence of pain when performing work is likely going to be a benefit you'll enjoy as well. It's a calm environment, and it has been enjoyable talking with everyone here. It doesn't feel like a factory, like so many other places represent. Their people are professional, their service is timely, and they possess the empathy you're likely to appreciate in this field. If you're looking for a great place to care for your smile, you've found it!

Their team is amazing, My experience that no one ever care about my teeth that much like they did.read more