I was asked to give a brief review of my recent car-buying experience at your dealership, and one word immediately came to mind; that word is "smooth." After viewing the television advertisement showcasing the general manager and some of the gorgeous automobiles on the lot, I decided to swing by to visit Plaza Cadillac at 8893 U.S. Highway 441 in Leesburg. From the moment I walked onto the lot, everything fell into place and, within a day and a half, I was driving off in my brand new and gorgeous, I might add, 2018 Cadillac Escalade! During my initial visit at the dealership, and while peering through the window of a beautiful Cadillac Escalade on the lot, a very lovely salesperson named Teresa Matey approached me. At all times, Ms. Matey was very nice, pleasant, friendly, professional, soft spoken, informative, and so much more! I liked her straight away. During the entire transaction from start to finish, the first impression I had of Ms. Matey never wavered. As a matter of fact, all the folks at Plaza Cadillac were very polite, friendly, helpful and courteous and they made the entire sales process almost effortless. From the first meeting with Ms. Matey, through the price and trade-in negotiations and the document signing with another friendly manager, everything was made easy, simple, and pleasant. If anyone is in the market for a new Cadillac, or another kind of vehicle, I highly recommend that you make your way to Plaza Cadillac in Leesburg and connect with my wonderful salesperson Teresa Matey. I can guaranty that it will be a very pleasant and "smooth" experience for you, too. Thank you, Plaza Cadillac, for making my experience at your dealership an exceptionally pleasant one. I finally have my Cadillac Escalade and, to put it mildly, it's an absolute beauty! read more

We have used Plaza Cadillac for all our service needs since leasing our SRX 5 years ago (which we bought out of state). We then bought out the lease thru Plaza with Todd's assistance which was a pleasant and completely painless experience. The staff at Plaza have always treated us with upmost respect and excellent services. We recently took the SRX for service while thinking about a new car in the near future. After some discussion with sales person Teresa M about what interested us we now have a brand new XT5 which we are so pleased with!! Teresa made the whole experience very pleasant!! Once again working with Todd on the financial aspect is always a great experience!! Sales Manager Tony supported our needs and experience 100% as did General Manager Greg!! We couldn't be happier with Plaza and know that they will always be there to take care of future needs, service and sales!! Thank you Teresa and all Submitted by David Worthman The Villages read more

I have just purchased my 4th vehicle from Plaza Cadillac and I can't say enough positive things about the dealership. The general manager Greg is very approachable and always friendly. Tony Pagano knows so much about a Cadillac I think he could build one from scratch, and my sales person Rick was great!!! The service department is always friendly and eager to take care of any concerns immediately and in a timely manner. The new building is also a treat. The waiting area is very comfortable with wifi, a flat screen tv, drinks and snacks. No matter what you need, they have it or can get it for you. The entire team is there to meet any and all needs. You would really have to come down there to truly understand what I am describing. I can promise you're buying experience will be an enjoyable one. You will be treated with respect and will not experience the dreaded run around!!! I can't imagine looking for a car anywhere else. Diane P. read more

ZERO! Actually, one percent. Only because Colt Cyr, this quality young salesman tried to apologize for his general managers's disrespectful, unruly behavior. This man was being blatantly racist to an Asian woman just because she demanded to take a couple hundred dollars off. GRANTED we would've bought it at 13,000 anyways! My son liked this car so I would've bought it one way or another. This GM is a douchebag. Came in, threw his hands up and yelled NO! And stormed out. Didn't even make eye contact or even a "hello, I'm the GM." Anyways, we had to leave because we felt so disrespected. Like we're spending thousands of dollars, not stealing an F-ing vehicle. When we got into our car outside Colt rushed out and apologized again and really just tried to be nice about the bad situation. Anyways, we're at another dealership finalizing a deal on a car. read more

From the moment we got to the dealership, we were treated like they really wanted our business. Our salesman, Bob McFall, answered every question we could possibly think of, and then some. When it came to negotiations, there really wasn't any. Bob submitted our information to Tony, who then inspected our trade- in. When they came back with a price for the trade in and the final price on the XT5, all we had to really say was yes. Between the Costco discount that we used, and the generous trade in allowance they gave us, it was a no-brainer. There's really no reason to travel all the way to Orlando, when you have such a great Cadillac dealer in Leesburg. Thanks again to Tony and Bob for all their outstanding service in helping my wife and I buying a Cadillac !! read more

New car buying is often a challenging event, and my purchase was no exception as it involved ordering a new model. Chris Gurnett, the salesman handling the transaction, took the time to understand exactly what I wanted and needed. He kept in contact with me on a regular basis with the status of the production of the new vehicle. When the vehicle was delivered he took the time to explain the myriad of functions the car systems would perform, and did his best to teach me how to operate them. After the sale he has followed up with me to assure that I had no problems or questions. I would have no reservations about recommending Chris to any of my friends who wished to purchase a vehicle. read more

My wife and I had been in the market for a used Corvette Stingray and I say one posted for Plaza Cadillac. We had Unsuccessfully bargained with several other dealers. Plaza had the car we wanted, the right color the right equipment and the right price. After just a small amount of dickering, we purchased the vehicle and the salesman and staff spent a goodly amount of time explaining the features of the car. The wife and I have been very pleased with the service that has been provided there and the friendliness of the whole staff. This made buying a car very pleasant, Thanks Plaza Cadillac read more

I bought a car from Plaza, my sales associate was Rick J. After a week of correspondence , I drove from Jacksonville to Leesburg. I was met at the door by Rick, he was knowledgeable, and prepared with all the answers to my questions. I was treated with respect and not pushed into a purchase . I bought my new car at a fair price, the paperwork was simple and quick. Thank you Rick and others who made this such an enjoyable experience! I would recommend your dealership to anyone looking for a new vehicle. Even driving from Jacksonville! read more

I just purchased a 2018 XT5 from Plaza Cadillac in Leesburg, FL. My wife and couldn't be more please with car, the dealership and sales personnel. Our salesman, Evan was extremely knowledgeable and very pleasant to work with. We also met and worked with Tony the GM and found him to be equally a great guy to work with as well. I would rate this dealership very high and anyone looking for a "CADDIE" should give these guys a shot before considering anyone else. read more

Many thanks to the sales professionals at Plaza Cadillac, especially James "J.T." Tverberg, for working with me on my purchase of a new XT5 Cadillac. J.T. particularly excelled at demonstrating and explaining all the vehicle's features, patiently answering my questions to ensure buyer satisfactions. Kudo's to the American made Cadillac....it took a lot to get me back from my foreign cars but J.T. made it happen. read more

I've been neglectful in writing my review. I bought a CTS from Rick at Plaza and my experience has been nothing short of wonderful, compared with other dealers(various brands). It's kinda like 'Cheers", where everybody remembers your name. I've had nothing but positive dealings with Plaza and in fact, will be buying a new CTS there within a few months. Service is great, staff friendly and respect abundant. read more

One of the best car leasing experiences we've ever had. Everyone was knowledgable, friendly, and upbeat. Our salesman, Josh, went the extra mile to get all our information collected in order to present us a great deal on our 2017 XT5. We would definitely go back to Plaza Cadillac and will highly recommend this dealership to our family and friends. read more

Plaza Cadillac did right by me very friendly staff even the people I didnt deal with!! Tony and Bob and todd were very professional and understood what my needs were. No pressure and worked out a deal for me to buy a cadillac ! They were very courtesy it was a pleasure buying a car from Plaza Cadillac! Bob Carroll Clermont,FL read more

Im the retired President of a Fortune 500 company and I know and demand excellent service. Jesse and the people at Plaza Cadillac in Leesburg, FL exceeded my expectations. Outstanding service and follow-up. I strongly recommend Plaza and will certainly use them for my next car purchase. Jack Signorelli read more

I just purchased a new suv cadilac, I was treated as well as any one can be expected to be treated. At the end of the sale these people were just great. I am very happy with what I purchased and the sales person and the business manager were just great people to do business with. Thanks for all the help. read more

Lynn Sparks provided us with an outstanding car at a terrific price. He was really there for us and I feel we were appreciated as customers. The service department also has provided me with terrific service, follow up and care. I recommend you make this a one stop shop for your Cadillac Needs. read more

This is our 10th year as Plaza Cadillac customers. Russ Bennett and Jonathan Molzof exceeded our expectations in purchasing our recent Cadillac. They were patient, knowledgeable, and efficient in helping us get the best car and best financial arrangement. Definitely recommend this company! read more

It was a very good overall buying experience. I'm very happy with my 2012 CTS Coupe and the sales and finance people were great. I would definitely recommend Plaza Cadillac to my friends, ask for Dee Johns. read more

Very friendly, knowledgeable, patient, Rick Jimenez took a lot of time teaching me the latest equipment in the car. Followed up with phone calls. Rick made car buying a very pleasant experience. read more