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    Plaza Garland

    5.0 (3 reviews)
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    Firewheel Town Center

    Firewheel Town Center

    3.7(53 reviews)
    5.4 mi
    $$

    Okay Firewheel is so nostalgic to me so I tend to frequent a lot. But there is so much potential…read morehere. I love the convenience of the AMC for movies, Gloria's, Wildwood and other food establishments, department stores for any occasion, and some small coffee shops. What I'd love to see more of, though, is a bit more kid-friendly options for those with little ones. We do enjoy the small green lawn near the fountain! But maybe some restaurants that have a centralized courtyard where kids can roam free. There's also some room for improvement to add less chainy spots and more local mom and pops to support.

    Man, this place is HUGE! It feels like everything is here: stores, smaller shops, eateries, etc…read more.. the question is more like, "What is NOT here." I'm from nowhere anywhere near here, but my friend is. I told him there were a few last minute things I needed for a wedding I was to attend a couple of days away. There was no better place than this for whatever it was I was trying to find. Made a stop at Dillards: found stuff there. And I should have been done already, but also went to Macy's and found even more stuff there. The choices seemed endless, but with a tight schedule, I was really limited to where I can go and what to do. But at least I found what I needed. One can kill time just by being here. It could take a whole day and some to get to see everything. Kinda jealous we don't have something like this closer to home! Good to know the convenience is here should I find the need once more.

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    Firewheel Town Center
    Firewheel Town Center
    Firewheel Town Center

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    Macy's Backstage

    Macy's Backstage

    1.0(2 reviews)
    4.8 mi
    $$

    This is Macy's new outlet store, the first one in metro Dallas. (There's also one opening in FW)…read more Saw a story in the Dallas Morning News about it and thought I'd check it out, as I spend a lot of $$ at outlet stores, and at Macy's! So I drove 30 miles roundtrip to Town East Mall, which is closer for me than driving to Allen (but not to The Shops at Park Lane's outlet stores). This "outlet store" is actually just another department located inside the regular Macy's Town East store and isn't separated by a door, or anything else. It's difficult to find in the store, with no signs pointing the way, not to mention no "Grand Opening," or anything else! I had to ask two sales associates (who are also difficult to find, btw) where it was. It's just a very small, oddly-configured rectangular area of the store on the lower level. It is not "clearance" from other Macy's stores; rather, for the most part it's cheap, unknown-name merchandise purchased for the "outlets." But, at the same time, they had what was apparently a real Gucci (under lock and key) and a real Tory Burch handbag for sale. Even though the whole area is very small, for some reason they devoted a great deal of space to selling soft drinks and junk-food snacks, which one would think they would be concerned might get spilled on the merchandise! Their shoe racks also contain very little merchandise, and they had a "decor" section with tacky rattan furniture and velvet hangers that looked like they were from DD's Discounts! Clothing is seasonal, with nearly every single women's top and dress I saw being sleeveless. They also have a kids' section. The fitting rooms (here called "dressing rooms" - what a novel concept!) have nice, three-way mirrors in the stalls, but they're not carpeted. Instead, there's a cement-like floor. An employee told me it was because carpet "doesn't absorb odors." Huh? Are they needing easy mop-ups because they're expecting homeless people-- or kids-- urinating on them? Or maybe to clean up spilled soda and candy that they sell? Thank God at least they don't have unisex dressing rooms, such as at Target and at Bloomingdale's Outlet! The background-noise level in the "store" was extremely loud and irritating. Not only that, there were two completely different styles of rock music blaring together so loudly with such cacophony that it made me want to cut my shopping short and run out of the store ASAP: "I'll confess! I'll confess!" They do accept Macy's credit cards, but you can't use your Macy's coupons. Also there's no 15% extra discount, or any other incentive, for using your Macy's card. I had to find out these facts from a manager, as the employee who was checking me out was clueless when I asked her. And they're so cheap, when I bought a maxi skirt and insisted they leave it on the hanger, they admitted they didn't have a long, plastic bag for it, only short ones, so they could save money. And unlike at regular Macy's, I was told you only have 30 days for a return.

    Will never shop here ever again. If you go to their HR office to asked to print out a detailed…read morestatement because your house just got robbed and you need the statements to report that to your insurance, they will tell you that you have to bring an officer to do so. What cop will come with to macy's to print out a statement. She still refused to print out my statement after I showed her my police report. Then she told me to call macy's customer service and they can print it out, which I did and they were going to charge me $25 to print out 6 months of statements. My house just got robbed and now macys is robbing me too. Just heads up in shopping at this store. They will not help you, even if you're dying. Oh also I went to best buy and jc penny and they just print my statement out in 2 minutes

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    Macy's Backstage
    Macy's Backstage
    Macy's Backstage

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    Plaza Garland - shoppingcenters - Updated May 2026

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