I was impressed with this vet. Brought my Pomeranian puppy in for his first visit and we saw Dr. Longhofer who was fantastic. Emily was our assistant/tech and she was fabulous. Everything was very professional and thorough and I could tell they genuinely cared about my dog. All my questions were answered in detail. They gave me samples of the heartworm and flea medicine at no charge. I paid before I left the exam room and made my appointment for my next visit. This place is close to my house so I'm glad that it was so good. It's sad that a few people with petty issues gave them one star and it has driven down their entire rating. I thought the costs were reasonable and they deal with my pet insurance company. Five stars! read more

We recently adopted a kitten, not knowing he had diabetes and a pancreas issue, and not even 1 year old. Dr. Longhofer has been amazing during our many visits. She really cares about the animals as well as their "parents". She is amazing at keeping you up to date and thoroughly explains everything. She has so much empathy! read more

I have used this office for years, and have a dog that is currently under their care, but not getting better. When I called to get a sick visit, we were told to basically pound sand. We found another vet that would see her today, but they required a $100 deposit, which I did. Then I called back to get pulled off of their wait list, the lady told me Dr Dempski has a ton of openings this afternoon. Too late to help me with the $100 deposit at another office, that doesn't know her, or have her records. This is how you treat a long time customer? No more. I won't be back with my three pets. read more

They are ALL great! Our puppy had a rare reaction to a vaccine and became very sick. EVERYONE was very attentive, professional, and although very busy ALWAYS took the time to explain what was happening, where we were in the process and showed true care for our Trixie!!! She spent three days with them, hooked up to IV's getting fluids and medicine. We were able to bring her home last night with her now eating and moving around a bit. It's going to be a long recovery but Plaza Vet will be there with us. As for cost, they are in my mind very reasonable and work with you. Just a plug.. if you can, get insurance!!! It's very comforting to be able to say "do what you have to do but help my baby"!!! Thank you ALL!!! read more

Be careful and steer clear of the vet practice...my 19yr old cat was a patient of theirs and on a special diet for kidney failure which was very expensive. We faithfully bought her food every month from this vets office and she was doing great while on this diet until the vet refused her prescription food unless they saw her in the office. Despite explaining to them that at the time we could not afford an expensive office visit, that it was all we could do to afford her food every month and the fact that she was doing very well on the special diet, the vet still refused so we were forced to find something over the counter that we thought would work til we could get the money together, and a month later, she passed away in my daughters arms. Thier was no need for that to happen when all they had to do was allow us to purchase her prescription diet...it is a shame that they chose money over the life of my fur baby....You may ask what prompted this writing today? Well, I received a reminder text stating that they had not seen my Cinder for awhile and it was time for a checkup, this after I informed them that she had passed away shortly after it happened..that's how much they do not care!!! If I could give NO stars I would, they do not deserve even one start! read more

Dr Leahy is the one of the best Veterinarians on the East Coast! We've been with Dr Leahy for over 30 years! Maryann and I give Plaza Pet Clinic a 5 Paw Rating! Blessings, Gary and Maryann Campbell read more

Plaza Pet Clinic - Lennon Lilly Jasmine - Veterinarians Near Me - Winchester, Virginia

I left after a year of mediocre care for my German Shepherd service dog. Just too expensive and nothing to brag about. They were NOT happy about my decision to move to a raw diet. read more

I caught them trying to scam me on multiple tests. They tried to scare me in the clinic saying it would take several thousand dollars to do everything and they could do it at the visit. I told them no and wanted an estimate. They emailed it later at a significantly lower cost because I challenged their price. They figured I had money because my kitten is a purebred and very expensive. I had other issues with them a few weeks ago with an Infection. I am looking for another vet. read more

I have been a fan since 2004 since I started bringing my lab Harley there. And during his life he was treated very well there. The staff is kind and courteous. Flash forward to present where my Goldendoodle Ollie required surgery for numerous lumps and some dental work. I have held this review back thinking that a calmer response would be better received and understood. Ollie had some concerning lumps and others issue like a chipped tooth. Since COVID you might see the vet when your dog is brought back to you at your car, so the first visit I explained to the vet tech all of the issues, so far so good. Drop a few hundred bucks and come back a few weeks later for the surgery, which was nearly $2,000.00. Following the surgery a visiting surgeon comes out and talks to me about the surgery and she was great. The problem, the vets, the techs, I had only spoke to from my car never relayed all of Ollie's issues to the visiting surgeon, and I was asked or rather, told I would have to come back and pay for an entirely new round surgery to resolve the same issues I had already spent (all in) over $2,000.00. Ollie is over 11 now and is riddled with blastomas that should not be there. Shame on this clinic for his very poor treatment and shame on the people responsible. The money is one thing, failing to take care of your animal clients in a responsible manner is just unacceptable. You failed me and Ollie after being loyal customers since 2004. I am disgusted how carelessly information was handled that led to his surgical procedure being incomplete. I live a mile down the road, I will never return to this place after the careless disregarded for Ollie's treatment. Shame on this clinic, my best friend Ollie lives in daily pain because of your incompetence. read more

Plaza Pet Clinic - Ollie and the family at Dolly Sods - Veterinarians Near Me - Winchester, Virginia

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I went yesterday for a sick visit, the staff was so kind and caring; when i set up my visit, while i was at the appointment, and this morning! They took such good care of my cat and explained everything to me there and told me the next steps of what they did wasn't a permanent fix. They called me this morning to check on how my cat was doing. I found my furever vet. read more

Recently, my fiancée and I found a stray cat. We took her to this vet twice and they have been super nice to us and our fur baby. They explain everything in a way we can understand, they got her in quickly, they were gentle, and the price isn't bad for the service we get. We will definitely be bringing our other cats here as well! read more

This office has great help. I would recommend it to anyone who loves their pets. When "it was time," they were compassionate and caring.

This vet used to be great. Now I wouldn't recommend them AT ALL. I know several people that have left. They have no appointments. It takes days if not weeks to get medications. It doesn't matter how much you call, they said they will get to it. The front desk staff besides a few are rude and frustrating when calling. When they are looking in the system, they act like they have no idea what they are doing. They ask the same questions, repeatedly. I know that good people are hard to come by, but goodness. I stuck around with them ONLY because the one doctor knew my dog's case. She knew what medications he should take, BUT because she knew he had a disease she treated him like his days were numbered. Like he didn't matter. AND when I needed them in an emergency, they didn't have an opening. I have given this vet thousands of dollars, but when I needed them the MOST, they couldn't bother to help me. They told me to go to the emergency vet and honestly, I am glad they did. They were a lot more caring and compassionate. This vey has truly disappointment me beyond belief. I asked for the vet to call me back as soon as possible, she left me 1 voicemail after hours and has not checked back in ever since. If you are thinking of using this vet, DON'T. They will disappoint you as well! read more

Emily at the front desk is always incredible and caring. She never makes me feel as if I'm one of "*those*" patients when I ask for something extra, or do something that would have been easier if I had just followed her directions. I often feel like a burden, and she never makes me feel like that. When my husband walked in carrying our very heavy border collie (incapable of walking on his own), Emily immediately found out if she could get us into a room right away. Moving him from one location to another would have added so much stress to him. Sometimes it's the little things. My praise for Dr Wartluft is beyond words. I've been a Plaza client since at least 1995, and there is no one I would rather take my pets too --- especially when it's not just regular exams and vaccines. Dr Papier runs a close second. If neither of these doctors had been available yesterday (I would have driven to Boyce to see Dr P if needed), I would have postponed a pretty important appointment. The vet tech was also very compassionate and awesome - but in the end, I've come to love & trust Dr Wartluft and Dr P so much, that the rest of the staff could have been nasty people and I would have endured it to see them. Dr Wartluft and Dr Papier have also sat beside me and my family and shed tears right along with us when that terrible decision to euthanize one of our furbabies comes. I know they care. And that's worth more than I could pay anyone. Sometimes it's the BIG things! I have seen other vets at Plaza over the years (spedicially in more recent years), and not been impressed with any of them. Drs Wartluft and Papier know I love my dogs with all my might, and never make me feel guilty for not being capable of spending that extra bajallion dollars on tests. I feel like they know I would - if I COULD. A couple years ago my ShihTzu's eye popped out of her socket - I was super grateful to see anyone that could see her at the moment when I called --- they treated it as an emergency, allowed me to bypass waiting patients and get her in a room. The vet (whose name escapes me) had me convinced the only way to save the eyeball was surgery (and then I immediately had to come to terms with my new pup havin only 1 eyeball for the reast of her life - surgery wasn't an option. We had only had her less than 8 months and her vet bills had already hit at least $1K). Dr Wartluft came back from her lunch just in time to tell me that didn't need to be the first option - and TODAY no one can tell the difference in her eyes. My in-laws, who live an hour away, started making the trek to bring their dog to see Wartluft simply because they realized she was that awesome and they didn't have anything even comparable in NoVA. There have been a handful of times that I've sung my praises for Plaza to someone, and been met with a rebuff, heard a horror story that was unbelievable - and the only thing I can say is ... it could NOT have been Wartluft or Papier (Dr P once put a HAMSTER to sleep for us because of a tragic Border Collie vs Hamster meeting in the middle of the night). She even showed total compassion for this rodent that we hadn't even had long enough that I can remember its name now!). Any recommendations now includes those doc's names --- but there have been times when we've had to see someone else ... I am always scared, never comfortable, and not confident in their decisions. I just feel like Wartluft and Papier actually SEE it from the pet AND owner's perspective. They're not just spewing technical terms and recommendations-- they're talking to me like I am an actual human being, with feelings and KNOW I have an immense love for my dogs (even though I may have 16 bills due this month). If we moved 2 hours away, I would STILL travel back to see my vets. They are the BEST. Hands down. read more

This place used to be very good. We took all of our dogs to them and were happy. The one vet lady we always saw was great!! She always explained everything in layman's terms and the cost was never cheap, But it wasn't outrageous either. But over the years they added more people and it got harder and harder to see the person that we wanted. I was the first to take my dog to a new vet and am very happy with them. They get me in right away when the need is there and their prices are below Plaza by a good bit. My wife however kept taking our other 2 dogs to them for another 2 or 3 yrs. But her final straw finally came when our dog was lethargic and we were afraid something bad was happening. She called and they could not get her in for 2 weeks!!!! She has been there with these people from pretty much the beginning, About 20 yrs and thats how they treat a 20yr customer!! We are not crackpots that bring our dogs in for no reason. We were legitimately concerned for his well being and thats how they treated us. We were pretty much using the emergency vet as our vet anyways because anytime we needed them they were either closed with no emergency appointments or they would not see our dogs for weeks. Oh, Our dog had chronic thyroid disease and has to be on meds the rest of his life. But that is of no matter to them. He can wait until they have time for him. He was to the point where he would not move at all except to do his business. His breathing was horrible. Sounded like he was snoring when he was just breathing regular. He sounded horrible. But again it mattered nothing to them. And mind you at the time we did not know what was going on. After my wife heard the No appointment for 2 weeks, She finally came around and we took him to the Winchester Animal Hospital. We got in the next day and since he has been on the meds he is night and day better. Plaza is ok if you get the right vet to take care of your dog. But they are overbooked now and they could care less about the customers like us that have been there since their beginning. I saw what they were years ago. But it took my wife a little longer. If they do this to a 20 yr customer that has spent many thousands of dollars with them, Them trust me, These people are not the ones you want when you need help right away. Might as well keep the emergency vet on speed dial!!' I would give one star, But the one lady vet in their is very good. read more

Absolutely the best clinic I've ever brought my pets to. You can smell the difference when you walk in the door and so can your pets. They don't smell fear and pain. They smell care. I wasn't sure if I was the only one who noticed this, so I asked other people in the waiting room. I discovered that people come from a far away to bring their pets to the clinic. read more

Just found this amazing place to bring my goldendoodle to for her check ups and important shots. The reception area is welcoming and the ladies behind the desk are very warm and friendly. My dog was able to quickly get her shots and honest feedback and advice on her health. She's a little chunky bundle of love who needs to lose some poundage. The technician, Jodi, and the vet were both so personable and fun to talk with. Grateful to have found this vet! read more

Plaza Pet Clinic - So excited about being at her new vet that she can't pose for a vet day visit. - Veterinarians Near Me - Winchester, Virginia

Seems to be running a scam, I brought my dogs in to get bloodwork done, paid for the bloodwork and fecal samples to get tested, once I brought in the fecal samples they said I would have to pay for the fecal samples again, I showed them my receipt saying that it was already paid for, and they said it took too long to receive the fecal samples in which we were not given a time frame on the paperwork, receipt, or the voice mail read more

Everyone was great, they worked me in the schedule that worked for me and really cared about my pets. read more

Plaza Pet Clinic - Veterinarians Near Me - Winchester, Virginia

They are OK if your pet has a cold or something along those lines. If your pet has a chronic condition go someplace else. They do a horrible job of explaining the condition and noticing changes in long term trends. read more

Can't recommend this vet enough. They have been our Labrador Retriever's vet now for nearly two years and they've given him excellent care. On a couple of occasions they've made recommendations on how to save some money as well by making our own ear wash for example or using off the shelf products instead of over priced pet specific products. They genuinely care about your pet are extremely nice folks! read more

AMAZING!!!! I called them today after my normal vet refused to see my dog. I couldn't thank Dr. Wartluft enough for what she did for me today! She examined my dog today who had been having trouble breathing for a couple of days and was getting progressively worse. The techs and front desk staff are so nice. Lots of smiles!! I felt very welcome. I will continue to come to Plaza for all of my dogs. Thanks Dr. Wartluft and all your staff who helped me and my baby today. I'll never forget it!!! read more

I have Boston Terriers and one had an eye injury a few weeks ago, but we moved to Winchester last week and had to find a new Vet that could test the pressures of my pups eye and wean her off her medications. I didnt just give one star because overall they were nice people and pleasant to deal with but i was upset about my results!!!! When i had contacted them they had said they could evaluate my baby and I gave them details about what she was being seen for. The office even called the other vet to get the medical records, so they knew why we were coming. The day of the visit, I emailed the new patient paperwork along with a message about why we were visiting and details about current condition. We arrived to the vet (because of COVID 19) they came out and met us in the parking lot, got my baby and took her in. After a little bit they brought her out and said the vet would be out to talk to us. The vet came out and introduced herself and was pleasant, but she starts the conversation off with...(basically) I dont deal with eyes alot and this isnt my comfort area. I see so and so and dont feel comfortable making a decison and you should see a specialist. So they basically did nothing and charged us over $100 in a time when i just lost my job). Now let me just say this...i have no problem paying for services (it is after all a business) and I respect a practitioner that says they dont feel comfortable doing something (that shows strength not weakness). What I do have a problem with is the fact that they knew why I was coming and that should have been disclosed before she even seen my dog for the problem. Furthermore, to not say something and charge me over $100 is upsetting. If they knew it wasnt a comfort area they should have sent me elsewhere initially and not have been so greedy just to have the business!!! So basically they took my money and told me nothing read more

Only reason they got 1 star is because I had no choice. This clinic is terrible. Do NOT go here. I am in healthcare and know what seizures look like. I took my dog here and explained she was having seizures the Male Veterinarian my dog saw said I was incorrect because they aren't seizures. After he went back and did research he called me 2 days later and and said "after careful consideration I do think she is having partial seizures" which in other words the young Vet did his research regarding the topic. During the same visit I asked about a growth on my dogs eye in which the vet said it was no big deal and only a cosmetic issue. I scheduled my dog to be spayed and during the procedure the vet tech called and a different Vet (who did the procedure) recommended that the growth be removed as in previous experience the growth can grow and become an issue. They wanted to remove it. The Vets contradicted one another. The final straw was when I requested an appointment due to my pet having a skin infection. I was told that it was an IMMEDIATE emergency and I needed to take my dog to an ophthalmologist specialties in leesburg. I highly do NOT recommend this horrible clinic. I'm surprised they have so many good reviews as I have experienced nothing but issues. I am almost certain they also did something to my pet as she was never terrified of vets before and ever since she has been spayed she is terrified to step foot in a veterinarian office. Also be aware that they are ridiculously expensive. I don't mind spending the money to have my pet looked at but to pay as much as I did to receive the horrible service my pet and I had experienced was not worth the money. read more

Great place for pets! I had to get my dog in a hurry and they were able to accommodate me. And where so helpful and recommending what to do since my dog has bad allergies, they don't push service on me knowing I'm on a tight budget and treat my baby with love and care. They understand the can get wild with other dogs around in the lobby so they try to take him back as soon as they can and understand I have to put in the car first before check out read more

Very disappointed with their on-line pharmacy, but what was even worse was the terrible way their office manager behaved when I tried to resolve the situation. (See theor Facebook page for more details. Makes me question the judgment of the entire operation. ) After nine years, two pets, and thousands of dollars spent, it became quite apparent that my business means nothing to them. So, I have made the decision to take my dog to a new veterinarian, as I cannot continue to give my business to an organization that seems to really not value it. read more

We took our dog here for the first time today and was more than satisfied with the service we received. The staff was more than pleasant and efficient. Our baby was handled with gentle kindness. The staff was very informative and answered all our questions fully. We cannot recommend this clinic enough. read more

I'm torn, but it's where my cats go. They did a great job on spaying my little one! Kinda don't understand the cat that runs loose around the clinic. My big kitty doesn't respond well to unfamiliar cats under stress and sliced up one of the techs...(sorry!) read more

These people are the most caring for my Yorkie named Sissy and her sister named Kenna. They treat them as if they were their own. You won't find a better Vet or assistants anywhere else! Keep up the good work! read more

I came in thinking something was wrong with my dog, and they were so nice and helped very much. Nothing was wrong with him and I also got his rabies shot there for only 25 dollars. I didnt have much money, so they great thing they did was only charge me for the rabies shot, i would very well recommend them. read more

OUTSTANDING!!!!! I have been a customer for over 8 years. I have many animals including a geriatric cat and other "rescues". Needless to say, I am a "regular". No matter what the circumstance, the staff at Plaza Pet have always been prompt, accommodating, and courteous to both myself and especially the animals. Within the first couple years of being a client, I had to have a lump removed from a cats neck that we thought may be cancerous. He actually died on the operating table and Dr. Wartluft "breathed" for him for over 30 minutes and the staff worked to revive him. He is my geriatric and is 17+ years strong now and would have been lost if not for Dr. Wartluft and staff! I cannot forget to mention the Roseville Veterinary Clinic in Boyce. They are a sister clinic and I have gone there many times as well. They are fantastic just not as close to my house. Both Clinics are run by a fantastic office manager and staff. I just cannot say enough great things about this practice. THEY ARE AWESOME!!!! read more

I cannot find the words to thank this wonderful office for everything they have done for my two babies!! Since the moment I call them to set up an appointment they are already happy to help! And they have vets that speak Spanish as well !!! I am so very grateful! Thank you pet plaza! read more

SCAMMERS: Their game is to do as many possible cheaper tests as possible before they do any real work. My wife has been a few times and they do the same thing every time. They run numerous cheap test. Find nothing, find nothing again, then finally go for the full blood panel. Mind you the last time was for a runny nose. Finally took the cats elsewhere and the other vet was dumfounded. If you like throwing money away this is the place for you. Or give it to me!! read more

We have taken our babies to Plaza Pet Clinic for years. They are extremely helpful, personal and knowledgeable. I highly recommend them!

Very disappointed with this clinic, I went there for a urinary infection on my dog, this doctor that seems to be the manager, did all sort of tests and exams without my consent, he ended up telling me what I already knew that It was a urinary infection, and gave me a couple of pills. When I went to the front desk and find out about all the charges, I told them that i wasn't gonna pay for something I never asked for. At the same time this smart *ss front desk woman, told me that she took the time to apply for a credit for me, and that she ran my credit and I was approved for $500.00 credit. I felt like i was going to go crazy. The manager was the rudest person I have met, and very poor problem solve and customer service. I DO NOT RECOMMEND this place, and If you decide to go, be very careful with the information you gave them, and be very clear with the services you are requesting before they see your pet. I also have to add that they won from my end a complaint with the Consumer Report Bureau. read more

We have taken our beagle, Lucy, there for the last year and we love this place. They are very kind and helpful, starting with the receptionist, on to the tech and then Dr. Warluft is just great. They are very loving and caring and reasonably priced. Dr. Warluft is an intelligent and excellent vet, taking time to explain everything she is doing and recommending. We are very satisfied. read more

We want to let anybody who's looking for an awesome clinic for their pet to look no further. The vet and caregivers at Plaza Pet Clinic have done an amazing job of helping us keep our older Yorkie alive and well despite many challenges in doing so. They have been knowledgeable, responsive, patient, generous and kind in every way. We can't thank them enough for being a great nearby clinic to depend upon for the care of our beloved pets. We wouldn't think of going anywhere else! read more

Part 2....so the icing on the cake! I asked for copies of my dogs records and they told me that I could not have them. They would however fax them to another vet, but I can not have copies. At first I was okay with that but the more I thought about it the more I began to think...isn't that illegal??? I have a zero balance with them and they will not give me copies of my dogs records? Didn't make since, so I called back and asked why. Their answer was, "It's just our policy." Naturally my reply was, "Do you know that's illegal?" They of course had no answer to that. I will still get the copies from the vet I am transferring care to but it's the principal behind it all. And to confirm I asked the new vets office and was told that it is definitely illegal to refuse me copies of the doctors notes! So instead of the 2 stars I originally gave them, they get one and that's only because zero is not an option. read more