A most exquisite and magical destination. If you're looking for pure relaxation and fabulous food…read morefrom morning to night , you're in good hands at Castle Hot Springs. I celebrated my 50th birthday three years ago and the place is incredibly peaceful and rejuvenating. The attentive staff makes this place very special. Istvan and Ian and Rafaela at Harvest were particularly delightful and the farm fresh food is just incredible! The Hot Springs are very soothing, relaxing and reinvigorating. Don't expect a TV in the room as they are absent. If you just wanna relax and catch up on your sleep or read a good book with no noise to be found, this is a place for you. The 7 mile dirt road to the resort is very scenic and you are likely to find burros along the way. Definitely need some kind of suv for that part. Or if you have no object to spending money, then take the helicopter from Scottsdale airport to whisk for a 20 minute ride to the resort.

The word "Oasis" could easily have been created to describe Castle Hot Springs. I discovered this…read moreresort by chance and chose it as a unique spot to celebrate our anniversary. Expectations were modest at first--especially after navigating more than seven miles of unpaved road to get there--but any doubts quickly faded upon arrival. A palm-lined driveway led us to the welcoming lobby, where we were greeted with chilled floral tea and genuine hospitality. From the very beginning, the atmosphere struck the perfect balance of grandeur and warmth: magnificent, yet unpretentious and inviting. The natural hot springs were deeply restorative, while the farm-to-table dining exceeded expectations. The onsite farm flourishes with seasonal fruits, vegetables, herbs, and spices, all of which elevate the dining experience. Activities are abundant, including golf, yoga, biking, hiking, pickleball, archery, horseback riding, swimming, and even wine and mezcal tastings. Castle Hot Springs proved to be an extraordinary retreat--one that combines relaxation, adventure, and exceptional service. We left with plans to return in the winter. Highly recommended.

We had a great time there. We signed up for a summer special and asked for a early check-in at 1…read morePM. We got an email at 10 AM saying our room was already ready. What a great start. We had an Oasis suite and it was spacious and it looked newly renovated. The bathroom had both a tub and a walkin shower and we had a first floor room so we could walk directly to the adult pool. We went swimming every afternoon we were there and other than one person for 10 minutes, we were the only ones swimming. One nice thing is that they provide pool noodles so we could float to our hearts content. From the time we checked in, every person on their staff was helpful and friendly. We found when we checked in that the valets offered a free shuttle throughout the resort. So one night we went to the golf course and took a shuttle there. Since it was 112° it was a great alternative to driving or walking. If we had one quibble, the exterior of the resort, could've used an update. For example, the adult soft water pool surround was cracked in many places. I guess trying to grow grass in Phoenix in the middle of summer is difficult, but it made the common areas look unkempt. But overall, we loved everything else about the resort and would highly recommend staying here.

We recently purchased day passes for the Wigwam Resort and left feeling underwhelmed…read more The resort has both a family pool and an adult pool. The family pool was extremely crowded with children, which is expected for a family-friendly resort. We spent most of our time at the adult pool, which was much quieter and child-free. Unfortunately, the adult pool area felt like an afterthought compared to the family side. Several tiles in the pool were broken, giving the area a worn and somewhat neglected feel. The lounge chairs were not as nice as those at the family pool, and the cabanas also seemed less inviting and less maintained. The food and beverage experience was another disappointment. There was no traditional menu available at the adult pool. Instead, you had to scan a QR code on the drink menu to access food options and then call in your order yourself. It felt inconvenient and took away from the relaxing resort experience. One bright spot was the poolside service. Our server was very attentive, friendly, and checked on us regularly throughout the day. She did a great job and provided excellent customer service. While the adult pool provided a quieter atmosphere, it lacked the quality and amenities I expected.

We learned about Cibola Vista through a Bass Pro Shops promotion and booked an inexpensive weekend…read morestay in exchange for attending a timeshare presentation. Like many others have mentioned, the sales tactics were very pushy and it was difficult for them to accept "no" as an answer. The amenities were nice, especially the adults-only pool. Families also seemed to enjoy the large pool with its waterslide and water features. Our room, however, was disappointing. It was dated, located on the first floor, and our window looked directly at a pipe in the hallway--not the best impression for potential timeshare buyers. Overall, we're glad we experienced it once. The amenities were enjoyable, but the room and sales presentation were enough that we wouldn't return.

This was our first stay at Cibola Vista, and I must say, I was impressed with the grounds and…read moreaccommodations. Everything I experienced was clean and well kept. There are so many negative reviews that I was a little concerned. But our room was updated, clean, and everything was in working order. The pool was amazing, with a slide, and a huge hot tub. A lot of the negative reviews were about the owner updates, which we always opt out of. I will say that they called three times before our arrival to see if we would like to have an update while we were there. I said no, so eventually they got the hint. So I can see them being aggressive. I'm glad I didn't have to deal with that. The resort is beautiful, but there isn't much to do right around it. Most activities would require going to Phoenix which is about 40 mins away. Just keep that in mind when planning. We enjoyed our stay at this resort.

Lovely birthday dinner at Elements Restaurant. Nice service and amazing food! I always love…read morecoming here for my birthday. They make me feel special on my birthday. Checkin and our waiter specially wished me Happy Birthday and my birthday dessert was so lovely! The scenes is always so lush and beautiful and to go at sunset is just magical. The staff are very attentive and polite. Having a drink at the beautiful Jade Bar is the perfect beginning and then dinner at Elements with the stunning sunsets is just perfect. Bern coming here for years but I always come back for the amazing experience!!

This resort has really nice views of Camelback and the valley below. My husband and I stayed one…read morenight and felt it was very peaceful and relaxing. The bed was very comfortable. The rooms are on hills and they have golf carts to drive you if you don't want to trek back and forth up and down the steep hills. Parking was just outside of where our room was. The pool area is very nice and has floats provided with some of the best views. Otherwise, there isn't much going on at this resort as it is smaller than some of the surrounding resorts. But I liked the tranquility that it provided.

Updating my review because despite the couple of l inconvenience that i encountered the staff was…read moremore than accommodating. Any issues I had were dealt with by the staff in a professional manner and efficiently. After being here in the heat perhaps they have guest park downstairs to avoid putting their cars in the sun and it's also gated down there. Either way knowing ahead of time you're paying for parking to park remote from your room will be less shocking when you see the size of the resort. The golf carts come very quickly. I also want to say that checking out was also easy. Anyway overall a good stay.

Overall, I would give the resort a 7 out of 10…read more The grounds were absolutely beautiful, and with the exception of one restaurant, the service throughout the resort was outstanding. Dining: TAQUERIA CENTRO -- 10 out of 10. The food and service were both exceptional. Manager Carlos did an outstanding job and was a true highlight of our stay. Prado -- 4 out of 10. We visited Prado twice during our stay. Our first visit was for breakfast -- the food was okay but noticeably overpriced for what was offered. Our second visit was a far worse experience. We were seated and waited 15 minutes without our server ever acknowledging us, so we got up and left. The service at this restaurant was consistently poor and the pricing did not reflect the quality or experience provided. Dining Options -- Room for Improvement. For a resort of this size and reputation, the dining options felt limited. We would strongly recommend adding at least one additional restaurant to give guests more variety. The snack and coffee shop, which could help fill that gap, closed far too early in the evening. Extending those hours would go a long way in improving the overall guest experience, particularly for those who want a light bite or a cup of coffee later in the day. The Room -- 6 out of 10. The room itself was nice, but there were several issues that fell well below the standard I would expect from a resort of this caliber. The bed was old and noticeably worn down, making for an uncomfortable night's sleep. To make matters worse, the comforter on the bed was torn and had visible holes in it -- something that should never make it into a guest room. We also struggled with the room temperature throughout the night and were unable to get it to cool down comfortably. A Bright Spot at Checkout: I spoke with Avery Williams, Director of Front Office, at checkout and she was genuinely outstanding. She was sincerely concerned about the issues we experienced and did everything she could to address them. She even followed up with an email after our departure, which was a very nice touch. Overall, I left feeling somewhat disappointed given the reputation of this resort. With a few improvements -- additional dining options, extended snack shop hours, updated room bedding and linens, and better temperature control -- along with a serious look at the service standards at Prado, this could easily be a 9 or 10 out of 10 experience.

Incredible weekend here! We had a girls trip planned here for a weekend in June (yes we chose June…read morein Phoenix). We came for a relaxing weekend by the pool and boy did we get it! We took full advantage of the lazy river and the waterslides on site. We had very little weight to get up to use the waterslides, but I bet you're busy season there's a line. Restaurants on site were delicious and we enjoyed the happy hour at Kembra. The breakfast buffet each morning was absolutely incredible. Thankfully, there were lots of umbrellas available, but they do go fast. We definitely want to come back.

An amazing resort! Honestly the rooms are wonderful along with the amenities and restaurants…read moreoptions on the resort property, but the staff is incredibly helpful too. Really convenient to book and if we had any questions during our stay, the staff immediately helped us. The restaurants were wonderful about our gluten allergies and had wonderful gluten free alternatives. I was very impressed. The resort is well kept, easy to navigate through their app, and offers so much to do during your stay.

We're so lucky to have these beautiful hot springs in our backyard!! We rented the sunset private…read morehot spring for an hour and it wasn't enough! It was clean and the perfect temperature at about 98 degrees. The woman that helped us was helpful and very informative. She also volunteers for time to keep the hot springs, nice and clean. The bathrooms are very clean and look newly remodeled with cute lights. I can't wait to go back and try out the other pools. I would say don't listen to people that haven't been there in a while because they've definitely done a lot to improve their facilities.

This place used to be pretty cool but now they updated all of their polices to be super strict…read more They used to be friendly and seem to care about the people keeping them open but now if you make a reservation there are no refunds and if you need to reschedule within 48 hours of your reservation they will tell you we will do it this once but will not do it for you again. Things come up in life. I hope you enjoy the last $75 you will ever get from me because me and my friends will NEVER be back. The place isn't even nice enough to have those uppity policies. Also, the prices are ridiculously high now.

The meals were great. Chicken tenders were unbeatable served by a great group of workers. The…read moreprivate suite overlooks the pool and has bedrooms, a fridge, a poker table, and a huge couch... Great for young kids. I'll for sure return when I visit Arizona

I was looking for a place to stay for the weekend while in town for business. I was a bit unsure…read morebecause of the lack of reviews but I was absolutely blown away by the resort. The views were immaculate and the service was divine. I will be staying here every time I'm in town for business. Mr and Mrs Wissink stopped by for a few nights and they treated me like family; not to mention the four legged friends who were often on the grass area. I've stayed at multiple resorts in Paradise Valley and this is by far the best one.

Me and my girls stayed here overnight. The hotel check in was smooth. We got to the hotel at around…read more10am and check in is not until 4pm. They kindly allowed us to check in early and had our rooms ready. At the time of check in they were promoting a game which resulted in my friend receiving a room upgrade to a suite!!!!! It was a total of 5 with two rooms that comfortable held all of us. The customer service was pleasant, the grounds were clean, and they had outdoor activities (corn hole and table tennis) that we enjoyed. Cannot go to Arizona and not dip in someone's pool. They had an indoor lap pool and an outdoor pool both were clean. They also had a really nice gym. The hotel is large enough to accommodate conferences as even church services from what we witnessed. The hotel was perfectly located next to the Outlets and eateries. They also had Top Golf not far from the location and Dave & Busters! It was my first time staying at this hotel and it definitely will not be my last.

First time staying at this hotel.. I have to say, this was a great experience. My recommendation…read moreis to reserve the 2 room suite which separates the living room from the bedroom. Really nice features. Check in was nice with helpful staff and friendly folks. Self parking is just around from the front entrance so no need to valet. Definitely would stay here again.