tl;dr: Phil at Morello replaced my catalytic converter incorrectly, and I spent almost an entire…read morestressful year trying to get him to resolve this to no avail, and ultimately discovered he had been lying to me on multiple occasions, and his shop does not have a valid California BAR license. Another shop had to completely re-do the work. I've been going to Morello for small jobs like oil changes for a number of years. In May 2024 my catalytic converter was stolen from my 2006 Honda Accord. I took it to Morello to replace the converter and O2 sensors. He replaced it with an aftermarket converter. Soon after it was installed, my check engine light (CEL) came on, which started a long saga trying to resolve it. Over the course of the following months, I dropped off my car many times. He first replaced the O2 sensors, which did not resolve the problem. Then a few months later, he tried replacing the catalytic converter, which also did not work. Then he spent several months promising that he was working with the BAR to certify my catalytic converter even though the CEL was still on. He was never able to resolve this after several months of asking him for an update. At this point I took the car to another shop for a second opinion (March 2025). They quickly identified that the catalytic converter that was installed was not the correct one for my engine family. I went back to Morello, requesting that he remedy the situation since he never installed the correct converter to begin with. I urged him to install a Honda OEM converter that we could be 100% sure to work, since at this point he had been unable to resolve this issue for 11 months. He promised he would do this. Once he assured me had the Honda catalytic converter in the shop, I dropped off the car on March 20, and picked up the car on March 21. No one was at the shop when I came to pick up the car, I had to get the keys from the gas station owner. However, the CEL was still lit. I also went under the car and discovered that there was no difference in the catalytic converter, it was still the exact same aftermarket catalytic converter. This kicked off another month's worth of poor communication and excuses. I eventually finally arranged to be at the shop to do the work on April 18; Phil once again promised me that he had the Honda OEM converter on hand and that it would be finished that day. Given the poor communication and problems resolving the issue, I decided to stay at the shop to confirm the correct converter was installed, and verify the completion of work. However, Phil refused to come to the shop and work on it while I was at the shop. He required that I leave the car and return at the end of the day. Over the course of the day, it became clear that he had lied to me - he did not have the Honda OEM part on hand. In fact, he arranged mid-day for another aftermarket converter to be delivered (the *exact same model I had on my car*), which I declined to install. Ultimately, I spent 6 hours at the shop, and Phil never showed up. He never gave me any paperwork, despite my requests for it. He was never at the shop when I came to pick up the car (he always had me pick up after hours), so I would call him to request the paperwork be left with the car. He always made promises, but never followed through. In the end, I took the car to another shop for an additional opinion and to re-do the work with a Honda OEM catalytic converter. Their evaluation of the work that was done by Morello was "a butcher job" and that there were multiple problems with the work: "I'll put it this way, I've never seen anyone do it like that before". The welds were done poorly, a flex bracket was missing, and the pipes used were the wrong size. In the end, I needed a new catalytic converter, flex bracket, and entirely new exhaust pipe. One additional comment about communication: A lot of times Phil does not reply to text messages or answer the phone. I often had to try calling multiple times throughout multiple days to get a hold of him. Oftentimes, he would tell me things like "I need to check with {something/someone}, I'll call you back in 15 minutes", but he would never keep his word to call me back, requiring me to continuously call back to try and reach him. I did not appreciate the feeling of micromanaging the project due to his poor communication. By contrast the other shop was able to resolve this in a single day, over 3 short phone calls - one call to schedule the work, one to update me on the diagnosis and the work required, and one final call to inform me of completion. I made a complaint to the Bureau of Automotive Repair, and discovered in the process that his license has been delinquent since 2023. At this point I cannot recommend this shop to anyone. It's clear Phil has not been working in good faith to help me but has lied to me on multiple occasions.

Used to come when Phil was here. Apparently this place is under "new management" called on 12/22…read moreasking if they were open 12/26. Set up an appt for oil change 12/26 at 7:30 am. Showed up at 7:30. Place was closed up. By 740 no one showed up I inquired inside the gas station if he knew if they were open or not, he told me they are "sometimes 10 or 15 minutes late" no one showed up and I left by 8 AM. there was another person that came, who was obviously expecting them to be open as well. Not a great start for this new management won't be coming here anymore.

I took my vehicle in for intake gasket leak with no appointment. Had multiple repairs in front of…read moreus but owner Victor and mechanic Arturo said they were able to take care of it. It took some time but they got the gaskets done, oil change, and even found a cracked hose that I was never charged for. I appreciate their honesty and well executed install. And would definitely come back for repairs.

After a multitude of alarm lights on a road trip to see family, I drive up to their local mechanic…read morewith a bit of an SOS on my mind. Victor made room in the schedule and when diagnostics proved there was no major issue only charged me for the oil change I asked to have added. He read over the diagnostic report, made a few suggestions for follow up later with my home mechanic and I was ready to finish my road trip. Completely appreciated Victor in both his efforts and honesty!

I've been coming to this convenience store and gas station for years now you couldn't find a better…read moregas station if you tried and trust me I've been to many the service is top-notch they're always fully stocked with the best items anything you want. I come here to get all my snacks and for the conversion. This is a great clean safe shop. Dont go to USA or BP

Stopped by here to get a quick car wash and ended up buying the monthly special for 6 car washes…read more Michael was the attendant inside and was very helpful and very patient to go through the different car washes they offer and helped set me up once I downloaded the app. There was a couple before me who was also interested who also bought the monthly car wash and he was very patient helping them and explaining how it worked. Good guy. I've come across many workers and they're usually pretty abrupt and don't take the time to explain like Michael did. It took a while and without his help I'm sure the couple and myself included would've just walked away. A big thank you to Michael for all your help!

What a garbage approach with their car wash. "Touchless" apparently means it doesn't touch the…read moredirt. Came out after my $22 wash job and the car still had a film layer of dirt all over it. I went in and asked for a refund, the guy working the counter told me to look at the receipt, that it says "no refunds." I responded "It also says 'Car Wash.'" ‍ He offered to give me another wash. It came out the same way. What a rip off. YOU DON'T GET WHAT YOI PAY FOR HERE, and management does not stand behind their lackluster product. Get it done somewhere else.

Car wash sucks, is overpriced and doesn't even work all the way. You can't pay at the kiosk, have…read moreto inside and wait in line. Then they tell you the dryers only work 50%, "is that ok?" Umm ok so do I get a discount ? No. When will they be fixed? No idea. Chevron should be embarrassed.

I guess nobody noticed the grade selection buttons are reversed.....supreme is first, not regular…read more That's a little bit different. Anyway, gas is priced a little high here. Maybe because it's on a main street near the freeway. The pumps were busy, maybe because someone was busy talking on a cellphone and not pumping gas. Anyway, I came to topoff. Easy access to the freeway. Has a carwash.

It will take at least 25 minutes to fill an SUV here. This gas station has the most excruciatingly…read moreslow pumps, for no apparent reason. Its been like this for six years, and I've finally decided to write about it... thinking maybe they will fix them if i do?

The vacuum was completely disgusting. When I went to pay, it turn on and I picked it up only to…read morediscover it didn't have any suction. Just a bunch of noise. The end of the vacuum was covered in gum and dirt. Won't come here again.

Most of the time this station has the lowest prices for gas in the area. My husband only comes here…read moreto fill up the trucks because that savings adds up! The hoses reach to either side of your car so you can wait in any line and there is usually a line. You can use your Safeway points if you have em. The little store sells normal gas station stuff. California fuel prices are insane!

The second-most expensive gasoline I have every bought in my life and yet it was so much cheaper…read morethan other stations that I detoured a bit to get to here. It would have been cheaper with their Fuel Rewards program but I'm not a Safeway shopper. The station is not hard to access but I wouldn't recommend it in any sort of extended vehicle as there are some turns involved. And the receipt printer failed so I had to go inside the small convenience store. [Review 17553 overall - 349 in California - 1071 of 2022.]