This review is long overdue. Both my sons age (6) and (3) have taken private swim lessons with Mr…read moreKeith for 2 summers now. In hindsight, maybe it worked to my advantage to not leave a raving review sooner. Mr Keiths schedule books quickly in warm months and my 5 star wouldn't help me so much in securing my kids desired swim slots. No.. but really, Keith is nothing short of AMAZING. He is punctual, reliable, honest, flexible as can be for the most sought after swim lessons in the East Bay Area. He has a natural way of interacting with kids, he gets on their level. Maybe cause he is just like a big kid himself. but Keith really knows how to teach hard concepts and break it down for young minds so they truly understand, learn and grow when applying skills. Keith's own enthusiastic and playful nature combined with instructing in a approachable way attracts the attention of little ones. Despite his childlike teaching style, he consistently sets firm expectations and provides gentle feedback when needed that foster motivation and encourage kids to do their best, truly maximizing every minute of a short swim lesson. I have seen tremendous growth in both my kids with Mr Keith. I will never be going back to a local swim school. That was just a waste of money and pool playtime with friends. If you read this review you dont need to look any further for private swim lessons. I have already researched the best of the best in this area and Mr Keith is it.

Keith has been teaching both of my boys to swim for many years. He taught my oldest about swim…read moresafety and how to perform freestyle like a champ. My youngest started taking private lessons with Keith last year and has seen tremendous success with swim safety and confidence in the water. There aren't enough words to express our gratitude to Keith for what he's done for our kids. Knowing they are OK in the water is a huge stress relief as a parent. We feel like we really lucked out with his private lessons!! Can't recommend him enough!

We had a wonderful time great instructor he was very good made my granddaughter…read more Very comfortable she was very nervous at first but came around to liking it very much.

My six-year-old child was forcibly pulled out of the pool during this afternoon's swimming lesson…read moreby Coach Aldo -- without any communication with the parents -- simply for not following the coach's instructions. He was then ordered to go home immediately, even as the child pleaded desperately for another chance. Since returning home, my child has been in a state of fear and distress, which has been heartbreaking for us as parents. We sincerely hope that Happy Fish will take Coach Aldo's conduct seriously and ensure that such treatment is never again inflicted upon any other child in the future.

My daughter started swimming at Calphin when she was 5 years old and was in sprinter2 level. After…read morea year of practicing, she improved a lot in all strokes, especially endurance. she is now in challenger2 level.

calphin is great place to learn swimming and my kids love it. Coaches are best that pay individual…read moreattention to kids and help in improving the stokes

Thank you to Josh Lyon…read more Sr. Vice President, General Manager We can bring guests to watch USTA tennis matches and there isn't a charge for them. There was apparently a misunderstanding and Josh took care of it. Thanks Josh!

I recently moved back to Dublin from Walnut Creek. Comparing the WC Bay Club to the Pleasanton one,…read moreand this one just feels.... Dirty? Literally everywhere you go in the gym, tons of hair, dust, dirt, and mud on the floor. If you have a light colored workout set on, I imagine it would be gray at the end of the workout. There are no cleaning wipes in sight, and guests definitely are not using them. Machines smell like BO and the vibe is flat out bad. This is really disappointing to say the least. WC is so much better maintained and cleanly. Sigh

Got my membership to this good, clean outdoor pool with plenty of lanes for lap swim. Pool depth…read moreranges from shallow (Lane 1 is 4 ft.) to deep (Lane 17 is 6.5 ft.) Facility is well maintained and staff is friendly. A few lanes are used for water exercise and a few for masters swim so be sure to look at the schedule before going.

This review is about one of your very excellent employees, Katelyn DiGiosaffatte, the Senior…read moreRecreation Program Specialist @ the Aquatic Center. I have known Katelyn for about 2 years since I've been swimming in the lap pool.....she has always been very friendly and is a pleasant presence @ your Center. Recently I reported to her that the shower head in one of the handicap shower stalls was leaking.......she had it replaced the next day which in my book is EXCELLENT customer service!!! What ever she is being paid is not enough......great employees are hard to come by and even harder to retain......so I strongly suggest that she be given a raise immediately!!! Thanks - Scott Anderson 530-588-1711

British Swim School has been really amazing for my son. He has graduated from learning to float on…read moreback to now learning elementary backstroke within a month and half. The teachers are very patient and make sure swimming is fun for kids. The lesson plans are organised and kiddos get to have playtime at the end of the swim class. My son always have a great time and looks forward to the class. Special shout out to really amazing swimming teachers!

My family has really enjoyed the experience with British Swim School. My children are learning…read morevital swimming safety and quickly overcoming their fear of water. They enjoy their classes and achievements awarded by their instructors. The teachers are patient and the classes are organized. I have used other swimming organizations in the past for 8 years but British Swim School is the family's top choice.

I'm surprised to see low reviews because I've been to this place a few times, and it's always been…read moregreat. The facility is clean, and it's perfect for my kids, who are 14, 10, 5, 4 and 10months old. I recommend renting your space ahead of time. Even with many people, there's so much to do that it doesn't feel crowded. We enjoyed the food too, especially the loaded fries, chicken strips, and strawberry lemonade. My family really had a great time, and there are plenty of lifeguards on duty.

I was disappointed with our visit to The Wave in Dublin. The lines for the water slides were…read moreextremely long, which was frustrating on its own, but what made it worse was how disorganized the staff seemed. The slide attendants would ask if anyone wanted to ride the light blue slide. My kids and I had been waiting in line, and after no one responded for several minutes, another family walked up. The dad said he wanted to ride the light blue slide, so the staff let him through. However, his child went to the dark blue slide instead--the one my child had already said they wanted to ride. We were next in line, the staff saw what happened, and they still allowed it. It felt like my family was skipped. This wasn't an isolated incident either. While we were there, I saw similar situations happen to other families, where people who hadn't been waiting in line ended up getting on the slides ahead of others. It made the line system feel unfair and poorly managed. The rules also weren't enforced consistently. One staff member told me I couldn't wear my goggles on the slide, even though I'd worn them there before without any issues and other staff members never said anything. It was confusing because different staff members seemed to enforce different rules. Overall, the experience felt disorganized and unfair. Better line management and consistent enforcement of the rules would make a big difference.

I wish I could give zero stars if that was an option. And no, this is not an emotional outburst by…read moreany means. Here is a completely analytical view of why this place is one of the worst when it comes to teaching kids how to swim. By the way, for context, this review is for kids learning in the age range of 5 to 7. 1. Instructors - Some of the instructors are very good but they don't seem to stay for long with the organization. Other instructors genuinely should not be allowed to instruct kids as they do not have the temperament or the ability to establish rapport with the kids of this age range to teach them. Some of the instructors also tend to focus more on their favorite kids and spend higher than average amount of time with them rather than spend equal amount of time with all the kids. 2. Consistency of instructors - Considering the churn of good instructors, the kids do not get consistency of instructors which affects them in multiple ways - (a) The rapport built by the previous instructor is gone and the new instructor may not be good at establishing rapport, and (b) the assessment of the skill level of the kid varies significantly from one instructor to another, (c) the instruction methodology varies wildly among instructors due to which it was impossible for the kid to follow the instructions. When we brought up this concern, the manager's response was "life happens, we can't do much about it". We agree that life happens but this level of churn is unbelievable. Our kid had 8 instructors in a span of 15 months. 3. Consistency of skill level assessment - At the end of the day, it was clear that this was nothing more than a subscription business where they want you to be subscribed for as long as possible without sufficient focus on developing the skill of the kids. At the end of each class, there was supposed to be skill assessment and update to their chart. This process DID NOT happen consistently or at all. When we pointed it out a couple of times, they would do the assessment and send update emails for a couple of weeks, and then the process would stop again. Generally, their operations is so relaxed that they don't follow any of these processes consistently. 4. Horrible policies - They have a policy of not providing make up class for a make up class. Let me explain a bit more. A few times, they canceled the class due to unavoidable circumstances. They allowed us to schedule a make up. On the day of the make up, the kid fell sick. We were not allowed to schedule a make up for this make up class even though the reason for the first make up class was them canceling the class in the first place. Due to their policy, they said they cannot allow us to schedule a make up class. In other words, they feel perfectly fine with charging you money without actually conducting the class. So much for ethics! 5. Instruction methodology - Their instruction methodology is focused on teaching you multiple swimming strokes at once which makes no sense. First of all, for survival, it is accepted practice to focus on one stroke, make sure they perfect it and then move on to the next one. However, I am not sure if they are scared that if a kid learns a stroke, given that they have learned the basic survival skills, they may not stay in the class anymore. So, they focus on multiple strokes all at the same time. With the instructor churn involved, they make it impossible for kids to learn fast enough. 6. Lack of communication - There were changes to instructors in the last minute due to the absence of their assigned instructor. Now, this wouldn't bother us as much if this was a rare occurrence. However, in our case, this was a consistent occurrence. It is bad enough to see churn of instructors but it was even worse to see primary instructors being absent often to cause change of instructors. Their philosophy seems to be "we are a team, any of can teach" without any concern about whether the kid would be fine with a new instructor or their method of teaching. Overall, we were appalled by the practices of this swim school. Our kid made some progress despite all these challenges. However, it was too much of a bad experience to continue our kid in this class. If the management is reading this review, I hope they don't get defensive, take an honest look at their operations and focus on fixing the issues rather than providing a defensive response.

From the owner: British Swim School offers year-round swim lessons and water safety lessons for infants, kids, and…read moreadults, with learn to swim programs starting as early as 3 months. Located inside 24 Hour Fitness - Pleasanton, we welcome both gym members and non-members to enjoy a convenient, indoor setting where swimmers build real water safety skills through our gentle, survival-first teaching approach. For more than 45 years, families have trusted our proven curriculum, small group swim lessons, and supportive instructors to help swimmers grow in confidence at every age and ability level. Private swim lessons are available at select locations. Start building lifelong water confidence today.