Is it possible to give this place zero stars? Look at the reviews and don't ever go to this place…read more The women in there not only do not speak english well enough to deal with non-spanish speaking customers, they are absolutely rude and condenscending. I was in there yesterday to cash a check and was made to feel like I was trying to steal my own money. Then the "manager" who was "trying to help me" tried to juice me 20% for a fee. All to then try and "verify" the check, misunderstand the people at my 401k company, and then try to tell me that I was REQUIRED to deposit my check in to my bank account directly (which I do not have, which is why I was using a check cashing place to begin with). This was incorrect information and had I not checked again myself w/ a person at the company, I would have been in a situation. Not only this, but they wanted to "look through my phone, so they could look at my banking app" again, I explained I do not have a bank account with a conventional bank. There is mitigating risk and then there is downright shady business. This place is a real crap place and they could care less about "helping you". Terrible customer service and honestly discriminatory. I have already put in a report to the BBB. I'm sure it will make no difference, because desperate people who can't get anywhere else are stuck using shi**hole&&s like this where rudeness is tolerated.

Worse customer service, policy for cashing checks is horrible. I had a check, gave her the slip,…read morewith the stub attached. She took a picture of the check, called her supervisor, asked for the envelope, I provided the envelope. Once again took pictures. Gave her my ID and passport. She said everything was fine. Then she looks on the back (I signed the check in the car) she says "our new policy, we don't cash checks that are not signed in front of us" I never heard of anything like that. So yeah, that is what I had to deal with. They were also very rude.

Place is filled of lying employees, whom do everything in the power to not cash your checkread more

Great service. I'm not from here and came in to get a Charlie card and the owner lady was so sweet…read moreto me and my friend helping us understand how to use them and how to get into the city with the bus. Most people ESPECIALLY businesses don't give anybody the time of day to help and she went the extra mile to make sure we left happy and without confusion regarding our purchase. Can't recommend this place enough.

I needed a money order and came here since 7*11 across the street didn't do money orders. I waited…read morein a line that took about 30 minutes to get to the front. At the front I asked the cashier that I needed a money order. He asked for my phone number, okay. And then my date of birth and address. For a money order? He said that management requires it for all money orders. Horrible. What are you doing with my information? Save yourself the time and go to the post office down the street.

Love this place! Always try their best to help me, take their time explaining me everything i ask…read morefor! And take well care of me

Great place, Nice people fast service ! Easy parking, Why go anywhere else ? Plus the rates are…read morefair and square.

Simply put, this site says that City Check Cashing does pay-day loans and they don't. I called and…read moreasked them myself. It's a lie.

The nicest people ever! The easiest smoothest transaction, zero wait time, and the best customer…read moreservice. Love my bank

The lady in the front was very kind. She took the time to explain to me why my debit card wasn't…read moreworking and she helped me get my Google pay set up. She was very patient with me and even told me about this tool called Erica. I am really happy with the service I got today and now I will be using Erica for my questions. Thank you so much. I forgot her name and accidentally misplaced her contact card.

Horrible place to go to if you are a wheelchair user someone should report them to the ada for non…read moreaccessability

Worst place ever lady wouldn't change my check because she didn't see me sign it in front of her…read moredumbest shit ever

To Whom it May Concern! I would like to commend the…read moreexcellent work provided by Alex Perez, Branch Manager I, Adiene Oses Relationship Banker III, at USALLIANCE Medford MA. Their attention to all our needs and personal interest in us were more than one could wish for. Adi truly knows what she is doing. She has been very polite, personal, and pretty intuitive about how to handle customers. She is very patient and really easy to get along with. She's so smart and kind. Alex's positive and enthusiastic attitude, his knowledge and professionalism, his genuine friendliness, patience and attentiveness really helped us. We can't recall if we've ever met somebody who is willing to work so hard. We will definitely recommend USALLIANCE to our friends looking for help with the Bank. Thank you all for the great experience! Sincerely, Vera & Boris Tsirelson.

this bank.gives you more than anyone could ask for! they…read morehelped me through an "on line scam". they protected me through all the b.s. *** most importantly** they nevef judged,hurt my credit score, never ever looked down upon me.. they "literally care" i have never been treated so kindly,so supportive,and with the level of respect "we all dream.of" i 100% mean this with all my heart! they dont have commercials, (so no marketing cost) they are real! i promise you