I appreciate Garrity's help on a complex matter, where they were able to get a home/auto rate lower…read morethan what I was even targeting! Thank you!

I can't say enough wonderful things about Garrity. Specifically Darren Pagliuca who has been the…read moreaccount manager for my mother and I and he has gone above an beyond to be wonderful. His communication is clear, he's informative, makes sure we understand the full scope of each situation, and he always takes my call! Top notch customer service!

"Oh, when you come Crash into me"…read more(Dave Matthews Band) We do not have auto insurance with Quincy Mutual, but the young lady that rear-ended us so hard that her driver's side airbag was deployed, did. And I have to tell you that Quincy provided excellent customer service to us as a third-party claimant. They accepted full liability at 100% "at fault", and I guess that wasn't necessarily a slam-dunk because I've read of some insurers trying to assess 10% or so to parked cars that are hit by their drivers. Check out this timeline: Date of Loss: April 21, 2025 Contact from Quincy adjuster Hannah V.: April 25, 2025 Received text to upload photos/police report: April 25, 2025 Contact from Quincy's appraiser: April 26, 2025 Our vehicle inspected April 27, 2025 Estimate approved April 29, 2025 Rental authorized April 29, 2025 Initial check received May 5, 2025 Notified of hidden damage: May 14, 2025 Supplemental damage check received: May 31, 2025 We picked up our car from the body shop today, and the bill was for the exact amount we received from Quincy. That transaction went smoothly. We returned our rental car today; Quincy will pay that in full with zero expense to us. Sitting in a stopped vehicle, hearing the godawful screech of brakes behind you, and experiencing that awful crash and jolt of an impact was a very unpleasant experience. But Quincy really made the best of a bad situation for us.

My freshman kid is out of state in Delaware for school and I made the mistake of using Quincy…read moremutual. Someone hit and took off on her. If you have an out of New England college student with a car, don't use them for insurance. They will drive you crazy.

I had a huge problem with a claim and was lead down a lot of different paths, but Kathy, was…read morewilling to tackle it. I really appreciated her time, her caring and for listening to me. Mcsweeney and Ricci have been my insurance company since I got my license, a long time ago.

This company is great. They are kind and honest. They work hard a provide great service. They are…read morenot like there competitor that is down the road ARBELLA INSURANCE! Arbella is evil and they steal your money and treat there customers like dirt! I definitely recommend McSweeney insurance over arbella any day. Go here for all of your insurance needs!!

I had my homeowners and auto insurance with Arbella for many years. Recently I changed to Geico…read morefor the auto insurance because it was half the price. The only two claims I have ever had with Arbella were two homeowner claims in the last three years (for $16k ice dam damage in 2015 and $7k for damage from a pinhole leak in a copper pipe) but this was enough for them to decide (at first) not to renew my policy. After posting this review on Yelp! I received a phone call from Bearingstar Insurance, agent for Arbella. They have now offered to renew my policy and I have accepted their offer. I am grateful for their follow-up to my complaint on social media, although it would have been even better had they listened the first time when I called them up after receiving my notice of non-renewal. I have therefore raised my rating to three stars and thank Megan (who commented on this review) for her assistance in this matter.

Well, their client tried to kill me when totaling my car in November 2025. They made me go 42 days…read morewithout a car. I'm trying to be reimbursed for my rental car that I had to pay out of pocket for because Arbella WOULD NOT accept liability even though my police report CLEARLY STATED THEUR CLIENT IS 100 percent at fault. So now, not only did I lose an $8k vehicle they've stuck me with a $2600 rental car bill. I asked to be contacted by a supervisor because David was NO Help. He just ghosted me not once but 2 times! I wouldn't use this insurance company. Considering I could have died. I was lucky to not get injured but we were both going about 40miles an hour for an almost head on collision. You're going to have to fight to get your money. And looks like they're sticking me with a bill their client is liable for. The photo is HER car!

Eagle Trust has wonderful, hardworking people (who pick up the phone! promptly reply to email!) and…read moreI have trusted them to with my car insurance (and now condo insurance) for years. Thank you to Cindy for always taking the time to look up the best rates and sending over my policy while traveling (such a fast response). Highly recommend!!!

I have been working with Eagle Trust for the last 6 years, since I moved to the Boston area. Ivone…read morehas helped me numerous occasions change, renew, and update my auto and condo insurance policy. She consistently got me the lowest quotes compared to insurance giants like Progressive and Geico and even got me significantly lower rates than other agents in the area. I recently moved away from Boston and Ivone is still helping me with insurance for my rental property in Boston. Thank you, Ivone and Eagle Trust for all your support the last several years!

They knowing sold me insurance with higher rates at $1200 that ended up being $1500. As they…read moreblaming me for picking the plan. When they're the insurance agent. Would not even fix what they caused.

Most of the clients are Chinese speakers - Mandarin Cantonese and Tai Shan. Their agents speak all…read moredialects of Chinese. It is an unassuming office in the Tai Tung block on Harrison. This is the one place where you can pick up insurance for all your needs in one place. Kudos to Chan Insurance for being a big supporter of the Chinatown community!

I was stuck and needed someone to explain my special circumstances and Skye(?) was patient and…read moredetailed! The customer service was so good that I will give them my business when I straighten out my circumstances!

I cancelled my policy with them but they billed me anyway. I called twice to speak with them about…read morethis, they promised to reverse the charges but never did. I had to file a complaint with Allstate itself in order to get anything done. In reading other reviews about this agency it seems I am not alone in seeing this kind of thing. Find someone else to fulfill your insurance needs is my advice.

My mom has been insured through Donaghue Insurance for years and when I bought my first car she…read morerecommended me to Brian. He stayed past his business hours to explain everything on the phone with me and got everything done within a day or two, hassle free. He even offered multiple pieces of advice/tips on how to save money on the monthly bill.

I changed my auto insurance at the end of January and I notified them about the change. Several…read moremonths later I still did not receive my refund check from my prior insurance company. Initially they said that this would happen automatically as the new insurance company would notify them but they never followed through and I never received the overpayment. Donaghue failed to follow through to confirm the new insurance even though they had all of the information. The failure of them to follow through even though they were notified that I was now double insured is troubling. I am troubled by the fact that even though they are notified about a change they do not follow through and are fine with their clients being double billed without follow up to be very troubling.

I'm disappointed with the lack of consideration and respect, since november i've been asking a…read moreprice, "I ask for price only"for my daughter's car, and Ellen changed all my insurance that is paid until april. and at the end of January I saw a letter canceling my insurance !! I call and no one answers, I have not received a response from them for over a month and the day of cancellation is 3/3, I hope that by then they will fix the mess they made ..

We've worked with Armando and the other folks at Agnitti for years, and highly recommend them…read more They're always friendly, knowledgable and responsive. All of our requests are addressed promptly. They're available and happy to answer any questions. We use them for everything from our car and boat insurance to our home insurance and rental property liability insurance. Great company to work with, great people.

Excellent experience. We needed some documents notarized and received a quick reply to our request…read more Pleasant, organized, and quick to respond! Thank you!!!

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.