Professional, friendly and customer service oriented…read more Really explained everything we needed and answered all our questions. Really smart and intelligent salesman.

I was having trouble with noise from a blower on my 18 yo furnace. Further examination indicated…read morethat there were rusting portions of the heat exchanger. This was supported by a live walkthrough for me to view what the repair person was talking about. The same afternoon (!) options were presented for replacement and a choice was made. An appointment was made and several days later the old furnace was taken out and a new furnace was installed in less than 4 hours. Everyone involved was extremely helpful and courteous. Bottom line: price quoted and installation met with no surprises. Clean space left with all old items and leftover stuff removed. Several weeks later, I remain completely satisfied with the job and would happily recommend this company based on my experience. I will continue to use them in the future.

They were prompt in scheduling us. Sam was vert assuring that he would fix the issue in which he…read moreDID!! He even called to follow up as a courtesy, which a lot of companies don't once they recrive your money. I recommend Safe Plumbing to anyone having any plumbing issues.

We appreciate the excellent service and quick response. We've used them twice for toilet repair…read moreservices and they have done a superb job each time!

Ilya answered my Yelp search before I even asked for help. I emailed a brief explanation of what I…read morethought the problem was, and he responded immediately. They were able to service our dishwasher on the day and time we requested for the estimated price! We couldn't be happier!

We have been without an automatic dishwasher since February 2025. I have had multiple companies…read more(A-Appliance Repair, etc., ) come out here and charge hundreds of $ to tell me our 14 month old LG dishwasher could not be repaired. I have made several calls to LG Customer Service and found out that the Control Panel was still under warranty. I asked them for a list of companies they recommended in the Cincinnati area. FUSE Appliance Repair was on this list. I called and spoke to Luke at FUSE and gave him some information about our dishwasher. In less than 12 hours he gave me the part number and everything I needed to provide to LG. The part ( the control panel) arrived at FUSE and Luke called to schedule an appointment. Sergei came out with new control panel and in less than 15 minutes he had our dishwasher going again. There was a $150 service charge, but that was nothing compared to the companies who came out here, charged me hundreds of dollars, and did NOTHING! I don't know about other brands, but if you have LG products that need repaired, you don't need to call any other repair company!. In fact, if I have a problem with another brand's products, the first call I will make is to FUSE. Thank you Luke and Sergei! My wife has Alzheimer's and I cannot tell you how much time this saves me from washing pots and pans and dishes.

Mr Brown is simply excellent. Very modest as well. A bit hard to connect with, since he's a…read moreone-man business, but well worth your patience. His costs are also unbeatable.

Fair price for great service. One man band so he is in demand…read more And may take an extra day or two to get to you but in the long run worth it

After having several Kansas City sewer line repair companies inspect and quote on work we needed…read moredone for problematic lines under our basement slab (necessary, but not urgent), we were resigned to having to spend in the realm of 14k. Glad I had a few months to research and didn't have to rush into a decision, because I eventually came across CME, which has a fairly new branch in KC. James Partee was great to work with, as were the crew that carried out the work. It ended up being several thousand dollars less than we had anticipated, for exactly the same work, with actually less demolition to our slab than another lining company had proposed.

Professional and did an excellent job. They even sewer scoped my pipes for free multiple times…read morebefore the job as a courtesy.

Have been using CS for years and have been very happy with their service and staff. We've been on…read moretheir service plan which caught issues early that saved some headaches and expenses down the road. We ask a lot of questions, and they are always very knowledgeable and helpful.

This company is either inept or they are rip-off artists…read more I've waited 3 summers before leaving this review to give them the benefit of the doubt. In July 2015, this company was hired by my warranty company to replace a fried component on my HVAC. The following year, May, 2016, I got my usual service company to perform the Spring maintenance and they told me according to their readings, the system was under-charged. I said that was impossible as this was just repaired and they suggested I call the company that performed the service. I called Comfort Solutions and they came out to test the system and they claimed that their reading indicated that not only was my coil bad but also that I should replace my TXV (thermal expansion valve) to the tune of THOUSANDS of dollars. They charged me for the diagnostic to boot. I called my company back and because they are actually capable and I trusted them and they wanted to be thorough and provide good customer service, they checked for leaks for free and reiterated that there was no way the numbers were indicating anything other than an undercharged system. Called Comfort Solutions back and told they stood by their completely incorrect and rip-off position. Why do I say this? My company was so confident in their diagnosis that they made me the following deal: they offered to charge the system and if it ended up not fixing the problem or it ended up being something else they would refund me everything. Guess what: in May 2016 they charged the system and my HVAC has run flawlessly for 3 whole summers. Comfort Solutions wanted to charge me THOUSANDS OF DOLLARS for a problem that didn't exist. Also, since replacing the parts they wanted to replace would require re-charging the system, there would have been no way to prove what the root cause was. Stay FAR FAR FAR away from this company. They charged me for the diagnostic and I paid the other company to charge the system. These guys are terrible. If the company doubts this story or claims anything of the like, I still have their diagnosis sheet where they recommend this action. If these items needed to be replaced how do they explain 3 years of running flawlessly in extreme heat when I keep my house at 68 in the summer. I do not want this company to contact me at all. I chalked up the $100 lost for the fake diagnosis and the money I had to pay to recharge the system properly as water under the bridge.

The best most honest plumber ever! He is timely and the quality of his work is great. You would not…read morefind a better plumber around here!

William Brown plumber has been my go to guy for 10 years now. Very reasonable and professional. On…read moretime and friendly. h\Have used for all my needs. Clogs, leaks and pipe replacement and repair along with pressure valve replacement. Thank you. William Voll West Chester

This is the second time I have used them. I saved a lot of money vs one of the big name guys in the…read moreCincinnati area. Very knowledgeable, friendly and affordable. I highly recommend Holthaus.

TLDR: I had a problem, and instead of a solution, I got a bill for no services rendered…read more I had a leaking sink. The person comes out, on Monday, and it turns out that the job was bigger than I knew. They had budgeted 1 1/2 hours, but they couldn't stay for the 2-3 hours the job would require, as they had another stop. Okey Dokey. There was also mold up under the sink as a result of the leak. I talked to Peggy (I think), and they could possibly get back to me on Friday or next Monday. Great, that gave me time to get the mold cleaned out. NEVER A CALL BACK. I DID get a bill for $125 for the guy who stopped out and didn't have the time to do the job. I called Hermann, and I recommend that you do as well.