Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.

We requested the service via Costco. We were visited by Brian Hull (sales) and he went through some…read moreof the features of their (RO) water purification system and also tested the water from our tap, and refrigerator. We compared it against the distilled water that we had and the results were appalling. Installation was scheduled and their technician Adam Marjason completed the installation in less than 2 hrs. He is organized, knowledgeable and communicated the instructions of the RO systems to us. He answered all our questions post installation and practically went through the dos and the don'ts of the system. I will update this review in an event of any issues (if any) and how it was handled. But until then, overall we have good experience right from the start.

Overpriced. I was able to get a better system installed for almost half the price. They also…read moredramatically overestimated the level of hardness of the water

Installed water softener and carbon filter. Can tell the difference immediately in the house. Had…read moreissues with the product and they came out and fully fixed the issue and were quick at responding

My water filter was leaking and needed the piston and seal replaced. Chuck found the correct part…read morefor a system that was installed nearly 10 years ago by another vendor. We scheduled a convenient time to do the work and Chuck got the job done quickly. He tested the filter to make sure everything was in order and charged a very reasonable fee (less than the original vendor charged for similar work 2 years ago!). Chuck has a lot of experience in water systems and I highly recommend Nova Water. I will certainly use them again in the future whenever needed.

The tech from Purewater Solutions arrived on time and was courteous!…read moreonce informed about the issue, the tech was able to correct the problem within 10-15 minutes tops! I also appreciated the quick response to my call as well as the quick turnaround time for securing an appointmen! I would definitely do business with Purewater Solutions in the future! Corinne Midlothia, VA.

They were quick, prompt and easy to work with. Went through Yelp to find a plumber to help secure a…read moretoilet and confirm no damage to the flooring. They made it out the next day the fixed the problem in less than an hour.

Fantastic service right after Christmas! It was a time that could have been impossible to find…read morehelp. The owner came to my home's rescue, connecting my new kitchen and bathroom sinks to the water lines, making a complicated job look easy. Complete competence and perfection!

Eric was prompt, efficient, friendly and professional. His work was great. I was very pleased!read more

Terry was very personable and provided in depth education on water management systems and was very…read moreknowledgeable and gave solid, fair pricing. Bill F.

I will never recommend this service. While putting in water softner the water line was cut without…read morecutting the water off. This shot water into my furnace completly destroying it. this company wants to pay for parts. My furnace was in perfect shape with every check up done since since purchase. Furnace is $5600 replacement. Heating company said parts would be over $3400. yesterday while pulling the heat air unit they found the wire harness fried also and several other parts destroyed that they can not replace. I believe they should take responsibility for their error. As of yet we have no settlement. I expect them to pay for the furnace air unit which they destroyed. It would be the only right thing to do.

Hired them to replace a shower faucet cartridge... The service tech Ricky was excellent. The price…read morehowever was in my opinion much higher than I had anticipated. It cost $400+ to replace the cartridge and I had already removed the trim and handle.. Total of less then 30 min. work. An online search in my area revealed the averge cost is $275.

We started using Plumb Perfect Plumbing almost 10 years ago and ALWAYS call this company because…read morethey provide the very best quality of service at reasonable prices. We've lived in the area nearly 40 years and quite honestly had terrible experiences with many of the areas plumbing companies. That has never been the case with Plumb Perfect Plumbing. I highly recommend that you use this company for your plumbing needs. I know I will continue to do so!

Great company and staff! I been with them almost 5 years. I can call and know they will come out…read morequick and assess the problem and ready to fix it same day unless a part is not on the truck!!My family home is in Louisa County and it can be hard finding a good company to help. The company work with their customers!!

Technician arrived on time, was very knowledgeable about the maintenance to be done, and was always…read morepolite and professional. We have used Matthews Well and Pump since 2011 and their service has always been outstanding. They have my unqualified recommendation.

Called Living Water Plumbing (LWP) after initially transacting with Farrell and C&P Plumbing, and…read morefound "Chris" and Living Water Plumbing (LWP) to be a breath of fresh air. I immediately felt at ease discussing my water filtration concerns and LWP had all of the answers. If I didn't understand something it was explained again in a manner that was respectful and unambiguous. Chris had an energy and a demeanor about him that showed him to be of honest character. Everything explained to me ended up being the result. I was impressed by his knowledge and ability to instantly diagnose my specific water filtration problem and was made to feel I was his only customer. Highly recommend Living Water Plumbing. M.A., Stafford, VA

I called Living Water Plumbing desperate for answers after a pipe burst in my basement during the…read morenight. Chris and his wife were so kind to me and helpful throughout the entire situation. Chris even offered to come on a Saturday to fix my problem when it wasn't an emergency. When he came to my house he showed me exactly what happened and explained why so that I would know how to prevent it next time. I can't recommend this company enough to anyone looking for a professional, prompt, and affordable plumber. Thank you!

Bernie and Tyler from Lake Anna Plumbing saved the day for us. They are wonderful. I highly…read morerecommend them. Courteous, professional and they go above and beyond to make sure you are taken care of. We had a terrible time with our septic, and they saved the day. They will be our "go to" people whenever we need plumbing assistance!

From the owner: Where Plumbing Happensread more