We had a major casualty to our plumbing resulting in a back up that even came up through the shower…read moredrains. Awful! It was New Year's Eve but, Mr Rooter came out quickly and found the problem, crawled into our crawl space, fixed it, tested the fix, and cleaned up afterwards. And, the young man was nice, professional, and easy to talk to. Even found out his brother was a Coast Guardsman like me. Nice to be rescued from our plumbing emergency. Rescuing must be in their family genetics. Can't thank them enough and I would definitely call on them again.

Had a leaky garbage disposal. Technician looked down the drain and advised that it needed to be…read morereplaced. We purchased another one and called back to get an installation. When he returned he gave me the cost. A whopping $333 labor to install. I could have said no and looked for someone else but we had already been without a sink for a few days. I may be wrong but to pay $333 labor cost for less than 1 hour of labor is over the top. Then the dishwasher wouldn't drain. My husband spent the evening messing with it only to find out that the technician left the drain plug in so water kept flowing back into the dishwasher. Update Hadn't received my emailed receipt. Texted the number late last night (7/10/2026) and was then sent the receipt. I had been advised by the technician that the labor would $333 for a customer supplied disposer. The invoice shows a $234 for "Install Customer Supplied Disposer." Yes, it was a signed invoice from a tablet. The technician had me to sign without reviewing the invoice. I trusted that the install was $333 as he had said. Additionally After removing the drain plug that the technician left in and running the dishwasher, it backed up again twice and proceeded to not function. Texted the number again last night regarding the plug being left in and the dishwasher causing water to build up in the bottom of the dishwasher. And now, the dishwasher is not functioning after removing the plug. Scheduled a technician to come out today.

I am so thankful for Roto-Rooter! Our waterline had gotten clogged when a new meter was installed…read moreon our side of the line so the water company was not willing to fix it. We had gone 2 1/2 days without water at the house when we called RR. They came in less than two hours, and we had running water again within an hour and a half! He was very knowledgeable & very thorough in exploring the situation and then making sure the water in the entire house was functioning properly before leaving. We will definitely call them if we need any of their services again!

This establishment is a ripoff. Was suppose to fix my toilet from leaking nope they did not charged…read moreme 450 and I'm former navy so I ended up fixing and replacing the whole toilet. I will never use their services anymore..I talked to my neighbors they ripped them off too.

After having called this company to come out to give me an estimate to install a bathroom sink and…read morefaucet, the Owner immediately picked up his cell phone and stated he could come out later that day to give me an estimate, to which he did of $750. I asked if he had time to fit me in on this weeks schedule, he stated, "probably not". I stated "once my work schedule posted which would be the very next day I would reach out to him. He said I could call or text him on his cell phone. I have made multiple attempts. Leaving several messages as well as texting him, and I just think it's poor business practice!

Wow! What a great experience. This company was fast to respond. Prompt and professional during the…read moreinstallation. Best of all their prices beat the competition hands down. FIVE STARS!!!

BEWARE of Boswell Plumbing & Heating. They illegally trespassed on our property and do not respect…read moreour property rights. We were trying to leave our home and as we were opening our garage door and backing out of our driveway we hear a loud beeping. When our garage door opened we see the Boswell truck backed into our driveway up to garage door preventing us from backing out. He then pulls out of our driveway and pulls up to the front of his customers home and refuses to park in there driveway and decides its better to park in the street blocking on coming traffic. I walk over to him and ask him if he needed to park in our driveway and he replied "Is there a problem" I replied "Yes your trespassing on private property" I guess he thought because he was about 400 pounds he could bully and intimidate me. Remember this, these people are not the police and have no right to trespass on anyone's property. They refuse to park in the customers home and as you can see in the pictures their driveway is empty. I am reporting this now to the HOA and if he returns I will file a police report. Why do companies like this use there trucks as billboards for BAD reviews, when it would be so easy to tell the drivers NOT TO TRESPASS on other peoples property and park in the driveway of your customers home. Then the other neighbors would see you respect other peoples property and would call you WHEN THEY NEED YOUR SERVICES. INSTEAD THEY SEND OUT A 400 POUND BULLY TO THREATEN THE NEIGHBORS AND TRESPASS ON OTHER PEOPLES PROPERTY.

My tenant called to have the gas dryer connected and they charged me $142 to connect a gas fitting…read morefrom the dryer line to the shutoff valve on the wall....Are you serious? I wish I could make $142.00 for 5 minutes of work. Nice way to treat a Veteran. Stay Away!

Needed quick attention. Needed licensed professionals…read more Needed response to home inspection! ( Selling our home ) Needed affordable repairs. And Cyphers Plumbing delivered. and PLUS we got Excellent Customer Service and personal attention, Thanks Dori! ( Felt like I made a new friend! ) And thanks to the whole crew. They were on time, supportive, honest and professional. They knew exactly what they were doing and what we needed. Highest Referral from US! Thank you CYPHERS Heating & Plumbing.

On time on budget good results They were clean, leaving no mess They have replaced a sump pump…read moreand installed a gas range.

Update: After I still had leaking JR sent Joel out today. He found one of the new parts installed…read morewas defective. Joel was extremely knowledgeable & helpful. After the new parts installation he filled the sink with water to create pressure then let it drain. There were no leaks. I'm very impressed with JR Plumbing's prompt response to problems. Update: Kyle came back today to replace the plumbing under my kitchen sink & remove the evil garage disposal. He did a beautiful job. I'm completely happy with his work, timeliness and how pleasant he was. Finding a good plumber can be tough. Finding one that comes in a timely manner can be even harder. I'm in the midst of a major update & renovation of my mid 80's house. When my husband was alive he could do any household repairs & installation. It wasn't his profession. But he was really good at it. Now I have to live in a "Brave New World", Over the years since he died I've used a number of different plumbers, but none that completely met all my needs. Although my kitchen is planned to be the last project I tackle, I had to take care of leaks under the sink that have gotten progressively worse. There will be a 24 hour period when the bathroom vanities are having new countertops, sinks & fixtures installed. My Contractor's plumber will come the next day to connect them. So the kitchen sink will have to be the replacement for the bathroom vanities during that time period. The leaks must be taken care of before then. My Contractor looked under the sink, took pictures and recommended that I use his plumber. He contacted JR Plumbing for me, sending them the pictures and my contact information. I got a call from JR the next day and was put on their schedule for the following day, The company sent a text confirmation with my technician's name & a noon to 4pm window, which suited my schedule well. When the technician Kyle arrived I was impressed by his pleasantness & attire in a JR Plumbing shirt. He examined the area under my kitchen sink & understood what I wanted done. The leaks were in multiple places: the garbage disposal, P trap & the fixture. Since I would be having the sink & fixtures replaced in a few months I didn't want things replaced that I would be replacing again in a few months. I wanted the garage disposal removed & taken to live in a new home, preferably the City of Virginia Beach's Recycling Center. I wanted the P trap replaced and the fixture problem corrected. Kyle's response on the fixture issue made complete sense as I didn't want to replace it at that time. After inspecting he contacted the office & wrote up an estimate, which seemed very reasonable for the work to be completed. After approving the estimate, I was delighted to receive an early next week date for the repair. Kyle completely understood my needs and was an extremely pleasant technician. JR Plumbing is now my plumber of choice.

Do not book this company. I gave them my trust of showing up on time and they failed to do so…read more There was no update and I wasted a work day trying to work with them. Zero customer service whatsover which is already a bad sign.

I had a serious issue with water damage to one of my properties that lead to the deck collapsing…read more Rob and his crew came in on short notice and removed the deck. Once removed they identified the damaged areas and gave me a very fair quote for repairs. They repaired all damage and installed a fantastic new deck. I have owned properties for over 20 years and finding honest, trustworthy contractors is sometimes difficult. I will definitely use Rob and DoIt home solutions again without hesitation.

We have had Do-It Home Solutions do several home improvements for us. They have done a bathroom…read moreupdate to include tile work and a new vanity. They also put crown molding up in a few rooms in our home. Also installed lighting in our laundry room. We are completely satisfied with everything they have done for us. When we originally contacted them they scheduled an appointment for our free estimates. They were punctual from start to finish. Their prices are reasonable and work ethics are impeccable. If you want worry free projects completed by honest hard working contractors this is the company for you.