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    Plumber Of Rockwall

    5.0 (1 review)
    Open 6:00 am - 10:00 pm

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    5.0
    (3 reviews)
    Water Heater Installation/Repair
    Responds in about 10 mins
    5.0
    (4 reviews)
    Water Heater Installation/Repair
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    Legacy Plumbing

    Legacy Plumbing

    4.8
    (533 reviews)

    My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

    Have had legacy out to my home a few times and each time they have been great . Special shout out…read morethough to Josh and his partner who did an above and beyond job today really with a complicated drain situation. They were professional, helpful, courteous, and fixed the issue. Would refer any friend or family To them for a plumbing problem.

    Straight Shooter Plumbing & Rooter

    Straight Shooter Plumbing & Rooter

    4.4
    (13 reviews)

    If you have ANY plumbing needs - large or small - Shooter's Plumbing is the first call you want to…read moremake. Everything about this business screams excellence. The owner of this business, Cannon Miller, has such integrity. His attention to detail and doing things right the first time really impressed us. And if your workmanship can impress my old school husband, you must be top notch! We've dealt will so many plumbing companies in the past - many of them big names - and NONE of them gave us the quality of work and personal customer care that Shooter's provided to us. Customer loyalty is important to them, so they start by being honest and loyal to you. What a refreshing and rare experience! We won't be calling anyone else from this day forward. Thank you Cannon and Shooter's Plumbing! 5 Stars All Around!

    Drains were not draining. They came and ran cameras down the line and used a location sensor. I…read morecould not see anything in the camera images at all, but whatever. They said the drain line was broken at the septic tank entrance, and recommended a complete septic line replacement at 4000.00. I gave them 50% (2000.00) to start to have the line dug up. I don't know if they were in a hurry or what but I hope it was not a sham. Such a simple thing to diagnose - check the tank 1st to see if it is full. I figured that out on my own, thank goodness! So what they convinced me to do was not needed at all - the septic tank was simply full and needed pumping. Cost me 2000.00 and tore up my yard for nothing. My yard was torn up and there remains a 6" high by 12 feet long mound that I guess I will have to level out on my own since you can't mow over it. I asked if there might some refund on my 2000.00, and the tech said he would check, but I never heard back from them. Unless I hear something ( it has been 6 months), I can't recommend this company.

    Bacon Plumbing Heating Air Electric

    Bacon Plumbing Heating Air Electric

    2.1
    (134 reviews)

    The is full A to Z review on the process of using Bacon Plumbing Heating Air Electrical. From the…read morestart I received a text with ETA and a link that allowed me to track the person on the way to my house, in addition I was sent a picture of who to expect. I have a only a few companies do the picture will admit it helps to feel comfortable and the tracking is just nice to know a more exact ETA. The first interaction was with Brad who examined my house and old units, my units were 18 years old and one had completely died so was looking for replacement. He asked about any issues I was having and what was important to me. Explained the tonnage calculation. He quickly worked up estimates with three options; good, better, best. After researching both the brands, units I went with the middle option which was not that much more than the lower option and I got increased SEER efficiency and full 10 years of parts and labor, which was explained all I do is call them if something happens in the next 10 years and it is covered. I also researched the BBB for any complaints on Bacon and while there were some, each one was resolved and explained by the company. This was not the case for every company I looked at. Once I made the decision the install was able to be scheduled for the next day, this was great considering had been without one unit for almost a month at this point. The day of the install started off with great communication, who was coming, what time and even when the electrician had a flat on the way, it was communicated and an alternate tech was routed. Before they started the lead tech, Andrew, asked me questions and explained the process and kept me updated along the way. Two crews of HVAC techs went to work and by 9:00 had the old equipment out and were already starting on the install. He asked if I had questions and the only one I had was do they clean out the system after they braze the copper pipe and do they fully vacuum the lines before freon is added. Everything I had read was the install process was more important the brand purchased. He informed me they do all that and more and they take videos, pictures and inspect the entire line for leaks before they leave. Before they started, drop clothes and plastic was put down to protect the carpet. Despite the heat, they worked tirelessly and observed how careful they were bringing out the old equipment from the attic as to not damage walls or doors. About a week later an inspection follow-up was scheduled. Chad showed up and the week living with the system gave me a chance to learn of any hot or cold spots, where airflow was low or high and try to learn the new Google NEST thermostats. He adjusted the flow to a few areas and corrected all the spots and set up the thermostats to do what I wanted them to do, funny before the install did not think I would want Wi-Fi enabled thermostats but now that I have them I am glad they included them. Given the quality of the install, the price, and the warranty on equipment and labor plus a year of the their service that includes checking the units twice a year, plumbing and electrical inspections I am very happy I went with Bacon. Understand the real test will be over the next 10 years so will keep this updated.

    Received report of damaged plumbing that did not exist. Along with a quote for $80000 to repair…read more This seems to be a common tactic in DFW area. Please be careful.

    Plumber Of Rockwall - plumbing - Updated July 2026

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